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The Hershey Story

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Address: 63 West Chocolate Avenue, Hershey, PA 17033
Phone Number: +1 717-534-8939
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9:00 am - 5:00 pm
Closed now
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Sun - Sat 9:00 am - 5:00 pm

How did Milton Hershey go from bankruptcy to brilliance, transforming...

How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That’s the Hershey story.

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TripAdvisor Reviewer Highlights

Read all 850 reviews
Visitor rating
  • 457
  • 261
    Very good
  • 98
  • 23
  • 11
Hershey history

Everything you want to know about Hershey and the building of the company. Nice amount of interactive displays in the upstairs museum. Lower level hands on activity area for... read more

5 of 5 starsReviewed 4 days ago
Schuylkill Haven, Pennsylvania
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850 Reviews from our TripAdvisor Community

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English first
Schuylkill Haven, Pennsylvania
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everything you want to know about Hershey and the building of the company. Nice amount of interactive displays in the upstairs museum. Lower level hands on activity area for kids is fun as well. Chocolate tasting from around the world was interesting.

Thank librarylill
Lexington, Kentucky
Level Contributor
100 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hershey Story provides a brief history of the Hershey Chocolate Company and a caricature trip through the chocolate-making process. It is located inside the Hershey Store and is a FREE attraction. Parking is also free for 3 hours. So, it's absolutely worth the visit and if you don't like it, nothing is lost. A few tips: - Go during... More 

Thank Gabe10101
Knoxville, Tennessee
Level Contributor
99 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent several hours exploring the exhibits and participating in a variety of interactive attractions. There is chocolate tasting but we also enjoyed learning the chocolate making process and earning our "offers of employment" at the Hershey plant in 1910. Upstairs we learned all about the Hershey story including the planned city, schools, hospital, etc. A great story. Lots of... More 

Thank DMcR1
Los Angeles, California
Level Contributor
55 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Once you have had your fill of chocolate at Chocolate World, it is time to really get to know the man behind it all - Milton Hershey. A man of great vision and compassion, he was able to create an entire town that bordered on being a utopia. And, although he died many years ago, his good work continues to... More 

Thank James L
Sterling, Illinois
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice museum that portrays Milton Hershey ' s story. A small hands on area for kids. Takes about 1 hour to go through the self guided tour.

Thank LuAnn M
Level Contributor
66 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Self guided tour thru museum that documents the Hershey story. In addition to timelines, the museum houses interesting artifacts and displays. Young children would most likely be bored here. Chocolate lab was fun & more explanatory than the factory tour at Chocolate World.

Thank Marta A
Abingdon, Virginia, United States
Level Contributor
270 reviews
104 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the story of how Hershey developed and the fact Hershey failed before he succeeded which all children should learn about his life. Chocolate was not his first attempt at success. Lots of fun to see.

Thank Susan K
Wilmington, Delaware
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Lots of fun even for older folks. Quiet and peaceful museum but bring something to sit on if you need to. They have an old- fashioned soda fountain here offering treats. A large gift shop with cocoa butter soap and tee shirts and jewelry and books.

Thank Kiwi141
Mechanicsburg, Pennsylvania
Level Contributor
80 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really fun to see the behind the scenes history of the man, the town and of course the famous chocolate company's beginning. Unfortunately, like most Hershey related things - you have to pay to play. The Story museum is no different, and it could be pricey to bring a small group or family with kids along to the museum. Maybe... More 

Thank Joe S
Kuwait City, Kuwait
Level Contributor
127 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an informative and interesting visit where we got to learn about the Hershey family and how they got into the chocolate business.

Thank UmTareq

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Questions & Answers

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Bethlehem, Pennsylvania

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?