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Spirit Expeditions

201 N Water Steet, Salem, OR 97381
(1)503-689-1450
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Ranked #22 of 25 Activities in Salem
Type: Tours
Most recent review
- Oct 18, 2014
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35 reviews from our community

Visitor rating
    11
    1
    4
    4
    15
Date | Rating
  • English first
  • Any
English first
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014 NEW

Our guide was a no show. The number to call for emergencies (should your guide not show) was led to a mailbox too full to accept any messages. Our party of 8 was standing on the sidewalk at the appointed time and then waiting for over an hour and a half with no information. We do not recommend.

Was this review helpful? Yes 1
Atlanta, GA
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed September 17, 2014

This company is one of the WORST run companies I have ever dealt with. Tried twice to book a tour with them and both times, 3 days before the tour, they cancelled with no explanation given. They are impossible to get on the phone and they do not return emails. I would not recommend this company to anyone. I am... More

Was this review helpful? Yes 2
Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 16, 2014

Last Saturday my wife and I went on the Louisville tour. I think they said it was their first tour but you couldn't tell! They kept the stories interesting and I couldn't believe the success we had while ghost hunting

Was this review helpful? Yes 1
Salt Lake City, Utah
1 review
1 of 5 stars Reviewed September 12, 2014 via mobile

This company is the worst company I have ever dealt with. We booked a show and bought the tickets, then 2 days before the show, they cancelled it. Three weeks later, I am STILL trying to get a refund! I have called and left messages, tried email, and even spoke to a couple of employees with them assuring me I... More

Was this review helpful? Yes
Gallatin, Tennessee
Reviewer
5 reviews 5 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 26, 2014

We bought a living social voucher. Our voucher said 7:00 pm for the tour but the website said 8:00 and the reservation page said 9:00, I emailed to confirm the tour time and was told 8:00. Another party that went with us also emailed and has a vmail telling them 8:00. We call because we cant find out guide and... More

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Spokane, Washington
1 review
3 of 5 stars Reviewed July 22, 2014

I bought the Groupon for Spokane, WA for 4 people. We haven't even gone on the tour yet and already it's not looking good. They sent me an email 2 days before the day I booked saying that they were rescheduling us for the following week instead. No phone call to ask us if the new day would be okay... More

Was this review helpful? Yes
Colorado Springs, CO
Top Contributor
67 reviews 67 reviews
20 attraction reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed July 20, 2014

We used Spirit Expeditions in Colorado Springs, CO. Overall, the tour guides talked 1/4 of the time with a minimum of interesting stories. The remainder of the time was walking from place-to-place and taking breaks. There was a lot of misinformation. We have lived here for years and knew much more information about the spirits/ghosts that are in Colorado Springs.... More

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Minnesota
Top Contributor
94 reviews 94 reviews
18 attraction reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed July 17, 2014

Purchased a deal through Living Social and couldn't get a hold of the company to actually book a tour. Their website didn't seem to work for Living Social, just Groupon. Called during business hours but never actually got anyone, just kept getting a voicemail. Left message with no call back. Ended up requesting a refund from Living Social because I... More

Was this review helpful? Yes 2
Columbia, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 attraction reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 15, 2014

TERRIBLE COMPANY TO DEAL WITH!!! Absolutely unprofessional! A group of 6 booked this tour through Groupon. We arrived 30 minutes early to the location indicated on the confirmation email we received from Spirit Expeditions. The tour guide never showed. At the time our tour was supposed to be started we began calling the company. All 6 of us called, I... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed July 13, 2014

We haven't even gone on the tour and are already unhappy with our experience. We scheduled a tour, but then had to reschedule; however, when we got a confirmation for the wrong date and I called back (it is very hard to actually reach someone via phone I called at least a dozen times before getting someone and no one... More

Was this review helpful? Yes

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