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The Spa at Mansion Hotel

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Address: Mansion Hotel, K Road, Werribee, Victoria, Australia
Phone Number: +61 3 9731 4000
Website
Today
9:00 am - 7:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 5:00 pm
Mon - Thu 9:00 am - 7:00 pm
Fri - Sat 9:00 am - 8:00 pm

TripAdvisor Reviewer Highlights

Read all 26 reviews
Visitor rating
  • 11
    Excellent
  • 7
    Very good
  • 3
    Average
  • 3
    Poor
  • 2
    Terrible
Was Great

Certain part of the facility needs a bit of refurbishing, but overall the facility is great. It was clean and was a pleasant massage.

4 of 5 starsReviewed April 29, 2015
Khio L
,
Victoria, Australia
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26 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed May 3, 2015

My husband received a voucher for the hamman at the spa. The booking process was easy however we were really happy it wasn't our money spent! We arrived to a receptionist who was all lardy dar, she offered to get us a tea which never arrived. The room wasn't ready so they were running late. The experience is nothing like... More 

Was this review helpful? Yes
Victoria, Australia
2 reviews
4 of 5 stars Reviewed April 29, 2015

Certain part of the facility needs a bit of refurbishing, but overall the facility is great. It was clean and was a pleasant massage.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2015

I was given $250 in vouchers for the Werribee Mansion Day Spa. I was very excited to attend as I had been told that the spa was very luxurious. However I was surprised to find even the entrance slightly overgrown and messy, with lots of bird poo all over the front steps. The changing rooms were a bit dated and... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed March 3, 2015

My husband and I stay here as a treat every so often and have found it to be fantastic each and every time. The rooms are lovely, the restaurant (Joseph's) is fabulous, the service is exquisite and the facilities and grounds are magnificent. A taste of yesteryear without losing any modern luxuries. The spa therapies are also wonderful. Can't rate... More 

Was this review helpful? Yes
Melbourne, Australia
1 review
5 of 5 stars Reviewed February 6, 2015

The complementary spa, steam room and pool was really enjoyable, available even after check-out time. But, guests would notice that maintenance is needed soon to restore the facility to first its class standard. Overall a great experience and we will return and do the tours that are on offer next time.

Was this review helpful? Yes
Melbourne, Victoria, Australia
1 review
2 of 5 stars Reviewed December 29, 2014

Wow what an experience! I was given a $200 voucher as a gift and I had purchased a Cudo $99 voucher which included the self Hammam session a mud mask and rainfall showers do 60 minute massage The Cudo session I gave to my daughter. I wanted with my $200 voucher my usual exfoliation and massage, however upon arrival the... More 

Was this review helpful? Yes
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 21, 2014

My wife and I booked a package including steam room and massage through a ‘deals’ site. The grounds are excellent, the spa building is a new addition to the stately hotel but very complementary, all adding to a sense of tranquility. After donning our robes we went to a private steam room which I enjoyed except for the last two... More 

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
81 reviews 81 reviews
26 attraction reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed December 8, 2014

Let's talk about the good things. Firstly you can pick up some well priced deals at the moment, we paid $99 for the hamman and a massage. This is excellent value. Secondly, the moment you drive up the drive to the Mansion Hotel you feel relaxed, like you are off somewhere special. Thirdly the products used are wonderful, and finally... More 

Was this review helpful? Yes
Melbourne Australia
1 review
5 of 5 stars Reviewed October 28, 2014

We stayed at Werribee Spa Hotel for 1 night with a package for room, massage and meals. The whole experience was flawless. Very impressed with the high standard of cleanliness in the rooms. We had the most comfortable sleep! Exceptional service at reception and dining restaurant. A huge thank you to Helen & Cenric for your warm professional personalities. You... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2014

The pool and spa surrounds were peaceful and serene (although I was careful to choose a time to swim when there were no children around!). As a birthday treat I had a hot rock massage that was very relaxing and just what I needed. The massage therapist was quiet and respectful as she moved about and I felt cocooned and... More 

Was this review helpful? Yes

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?