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Spa at The Walton Hotel

Address: Wellesbourne, Walton CV35 9HU, England
Phone Number: +44 1789 84244
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52%
Ranked #1 of 1 Attractions in Walton
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34 reviews from our community

Visitor rating
    14
    4
    3
    8
    5
Date | Rating
  • English first
  • Any
English first
Warwickshire, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2014

Not up to four star standards. Often not maintained or cleaned well enough. Showers and/or steam room often not working.

Was this review helpful? Yes
TheHotelCollection, Manager at Spa at The Walton Hotel, responded to this review

Dear Upbeatpensioner, Good afternoon and very many thanks for taking the time to write a review following your recent visit to the Health Club here at Walton Hall. Please accept my sincere apologies for the issues that you unfortunately experienced. Please contact me directly at the hotel to discuss the matter further. Kind regards Ron Terry Hotel Manager More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nice pool, massage not that good, relax room very nice, staff at reception very good. Equipment in good order and there is enough for most people

Was this review helpful? Yes
TheHotelCollection, Manager at Spa at The Walton Hotel, responded to this review

Dear Jeffrey186338, I am pleased to read that overall you enjoyed the use of our leisure facilities, however I do apologise that your massage did not meet expectations on this occasion. Thank you for sharing your experience We hope to see you again soon Kind regards Ron Terry Hotel Manager More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 10, 2014

The leisure centre complex is tired and lacks a luxury feel. More like a community leisure centre than a hotel spa.

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TheHotelCollection, General Manager at Spa at The Walton Hotel, responded to this review

Dear EoinRodgers, It is disappointing to read that you were unimpressed with our leisure facilities. Thank you for leaving us your feedback. Kind regards Ron Terry Hotel Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014 credit card Amex Card Member Review

I went for a relaxing few days out of town, it was just perfect both times! The food's great, the spa just what you need, the bars really nice. You can sit outside, walk the grounds, enjoy the views, eat in the restaurant or the bar. It really had everything I wanted and I didn't feel the need to leave!... More

Was this review helpful? Yes 1
TheHotelCollection, Manager at Spa at The Walton Hotel, responded to this review

Dear Icetall, Thank you for your kind review, I’m so pleased your recent stay with us and use of the spa facilities was a success and very enjoyable for you so much that you didn't feel like leaving. That for us is our highest compliment and it is our aim for guests to feel at home and well settled straight... More

Bristol, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2014

The Walton Spa is fabulous. They have a lovely pool lit from underwater with blue lights making it look very peaceful and welcoming. We had a swim then sat in the steam room. It was lovely and hot so by the time we went back to our room we were totally chilled. We had booked a facial slush and that... More

Was this review helpful? Yes
TheHotelCollection, Manager at Spa at The Walton Hotel, responded to this review

Dear Ninajane2013, Thank you once again for leaving us such kind comments. I am delighted that along with your stay your treatments didn't disappoint either. The team will be pleased to hear such recognition Hope to see you soon Ron Terry Hotel Manager More

Llanelli, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

Lovely spa and friendly staff. Just that extra special treat while on a nice weekend away. I didn't have any treatments, just used the facilities.

Was this review helpful? Yes
TheHotelCollection, Manager at Spa at The Walton Hotel, responded to this review

Dear Dancingfeet2014, Thank you for leaving us your kind words especially about our staff's friendly service. We look forward to welcoming you back next time you are in the area Ron Terry Hotel Manager More

Coventry
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2014 credit card Amex Card Member Review

The only thing I do not like this hotel is not easy to find. The hotel is nice with the price we pay. The restaurant is Just OK with price we pay as well. But the staff need more training.

Was this review helpful? Yes
TheHotelCollection, General Manager at Spa at The Walton Hotel, responded to this review

Dear guest, I am pleased to read that you enjoyed the hotel and the leisure facilities. Your comments regarding the staff have been noted and I hope to welcome you back again very soon. Kind regards Ron Terry Hotel Manager More

Sandown, United Kingdom
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

I had 4 mini treatments which were professional. Staff courteous and friendly, and the relaxation room superb. The aftercare was non existent- when my friend and I left the relaxation room, we sat waiting to pay, no one seen for 20 mins so on departure saw a staff member at the entrance to leisure centre, who was unclear on pricing,... More

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TheHotelCollection, General Manager at Spa at The Walton Hotel, responded to this review

Dear Glynis M, It sounds like you and your friend had a really relaxing time at the Spa and thank you for taking the time to leave a review. I have addressed the issued regarding the confusion at reception and this has now been clarified. I do hope that you will be returning to visit us again very soon. Kind... More

Coventry, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 12, 2014

I came to Walton Hall with two friends on a voucher for a spa day and paid £35. This included two treatments. I thought this was a really good price but was very disappointed with the day. We checked in at 10am and were greeted by staff who clearly didn't have much of a clue. The robes we were promised... More

Was this review helpful? Yes
TheHotelCollection, General Manager at Spa at The Walton Hotel, responded to this review

Dear Helen M, Thank you for taking the time to leave a review regarding your spa day. I am sorry your day was not satisfactory. Your comments have been shared with the management team and your feedback will allow us to make improvements in the future. I do hope you will return to the hotel in the future. Kind Regards... More

Bath, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

takes a while to drive to from more interesting places (Stratford and Warwick). Then when you arrive the gym is shocking and the equipment is run down and broken. the pool is small and the steam room smells..... just AVOID!

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Spa at The Walton Hotel, responded to this review

Dear Phil F, Thank you for your feedback regarding your recent visit to us. I have raised your issues with the Leisure & Beauty Manager and I do hope that you will visit us again when you are next in the area. Kind regards Ron Terry General Manager More

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