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KitchenAid Experience and Factory Tour

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Address: 423 South Broadway, Greenville, OH 45331
Phone Number: 1-888-886-8318
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TripAdvisor Reviewer Highlights

Read all 45 reviews
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  • 29
    Excellent
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    Very good
  • 4
    Average
  • 1
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  • 1
    Terrible
Great experience

We were traveling and went into the store and the women in there were very friendly and very knowledgeable about the products. We are did the factory tour and that was very... read more

5 of 5 starsReviewed April 7, 2015
Sweetskins
,
Point Pleasant
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45 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Point Pleasant
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2015

We were traveling and went into the store and the women in there were very friendly and very knowledgeable about the products. We are did the factory tour and that was very interesting!

Was this review helpful? Yes
Westerville, Ohio
Contributor
11 reviews 11 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

My daughter and I took the 1 hour drive to the KitchenAid Experience and would do it again. The staff at the store was very helpful, friendly and accommodating. We were there in time for the 10:30 cooking demonstration and enjoyed it. The fresh pasta was great and entertaining. If you are looking for a new KitchenAid mixer or countertop... More 

Was this review helpful? Yes
Decatur, Indiana, United States
Contributor
19 reviews 19 reviews
10 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 23, 2014

My mom and I made a quick trip (1 hour drive) to Greenville simply to visit the KitchenAid Experience. It was amazing!! From the moment we walked in the front door, everyone we met was friendly and welcoming. The store smelled like fresh baked cookies and seemed so homey and inviting, even though it was wall to wall kitchen appliances... More 

Was this review helpful? Yes 3
Greenville, Ohio
Reviewer
4 reviews 4 reviews
183 helpful votes 183 helpful votes
5 of 5 stars Reviewed November 4, 2014

Beautiful store, well maintained, well managed, great staff!!!! Don't really need to say more! Bathrooms just as beautiful and clean as rest of the store. The best deals are when they have sidewalk sales in July during the annual Annie Oakly Days wk/end in town. Best prices & always gifts w/purchase. Don't miss the downstairs for re-furbished items at deep... More 

Was this review helpful? Yes 5
Indiana
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

The store is very neat, clean and organized. I was able to find a glass bowl for a mixer for $20! Their prices are always lower than what you will find at Kohls, Macy's or any of the other Department stores who carry the brand. Downstairs you will find the "refurbished" items as well as a "mixer museum" The staff... More 

Was this review helpful? Yes 3
Elk River, Minnesota
Senior Contributor
30 reviews 30 reviews
6 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2014

What a great find! Love kitchen aid products and this place was fun! Suzy was wonderful, answered all our questions and had helpful info. The cashier was crabby but she was easy to ignore and did not have any affect on the experience. well worth going out of your way and its a great small town with other shops to... More 

Was this review helpful? Yes 1
NW Ohio
Top Contributor
84 reviews 84 reviews
20 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 19, 2014

The store is easily found and has ample parking in front. You can find small kitchen utensils such as spatulas, knives, measuring cups, as well as small appliances like coffee grinders and hand mixers. Items are attractively arranged on tables with an actual product in each area so you can actually see and feel the quality. The day I made... More 

Was this review helpful? Yes 2
Defiance, Ohio
Top Contributor
50 reviews 50 reviews
10 attraction reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed August 6, 2014

Getting an actual factory tour while product is in production isn't as common as it was when I was growing up. Most likely, insurance liability is a big factor. Anyway, we found this tour most enjoyable. It hadn't dawned on my just how much of the KitchenAid mixer is metal until I saw the various components either bare metal or... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

This is well worth your time to visit Greenville, OH and take the plant tour and go downtown to the KitchenAid Retail Center Experience. Very informative and interesting! The pride within this company is experience as the employees are putting together the KitchenAid Stand Mixer!

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 1, 2014

If you're coming to Greenville Ohio for the KitchenAid experience and factory tour then you have to know that the two are in separate places: The KitchenAid Experience is in downtown Greenville while the factory tour is a couple of miles away. We started the day with a visit to the KitchenAid Experience in downtown Greenville. It was very nicely... More 

Was this review helpful? Yes 2

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?