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KitchenAid Experience and Factory Tour

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Address: 423 South Broadway, Greenville, OH 45331
Phone Number: 1-888-886-8318
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TripAdvisor Reviewer Highlights

Read all 43 reviews
Visitor rating
  • 28
    Excellent
  • 9
    Very good
  • 4
    Average
  • 1
    Poor
  • 1
    Terrible
Beautiful store!

My mom and I made a quick trip (1 hour drive) to Greenville simply to visit the KitchenAid Experience. It was amazing!! From the moment we walked in the front door, everyone we... read more

5 of 5 starsReviewed December 23, 2014
Elizabeth B
,
Decatur, Indiana, United States
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43 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Decatur, Indiana, United States
Contributor
19 reviews 19 reviews
10 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 23, 2014

My mom and I made a quick trip (1 hour drive) to Greenville simply to visit the KitchenAid Experience. It was amazing!! From the moment we walked in the front door, everyone we met was friendly and welcoming. The store smelled like fresh baked cookies and seemed so homey and inviting, even though it was wall to wall kitchen appliances... More 

Was this review helpful? Yes 2
Greenville, Ohio
Reviewer
4 reviews 4 reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed November 4, 2014

Beautiful store, well maintained, well managed, great staff!!!! Don't really need to say more! Bathrooms just as beautiful and clean as rest of the store. The best deals are when they have sidewalk sales in July during the annual Annie Oakly Days wk/end in town. Best prices & always gifts w/purchase. Don't miss the downstairs for re-furbished items at deep... More 

Was this review helpful? Yes 3
Indiana
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2014

The store is very neat, clean and organized. I was able to find a glass bowl for a mixer for $20! Their prices are always lower than what you will find at Kohls, Macy's or any of the other Department stores who carry the brand. Downstairs you will find the "refurbished" items as well as a "mixer museum" The staff... More 

Was this review helpful? Yes 3
Elk River, Minnesota
Senior Contributor
23 reviews 23 reviews
6 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 21, 2014

What a great find! Love kitchen aid products and this place was fun! Suzy was wonderful, answered all our questions and had helpful info. The cashier was crabby but she was easy to ignore and did not have any affect on the experience. well worth going out of your way and its a great small town with other shops to... More 

Was this review helpful? Yes 1
NW Ohio
Top Contributor
80 reviews 80 reviews
20 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 19, 2014

The store is easily found and has ample parking in front. You can find small kitchen utensils such as spatulas, knives, measuring cups, as well as small appliances like coffee grinders and hand mixers. Items are attractively arranged on tables with an actual product in each area so you can actually see and feel the quality. The day I made... More 

Was this review helpful? Yes 2
Defiance, Ohio
Senior Contributor
41 reviews 41 reviews
5 attraction reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed August 6, 2014

Getting an actual factory tour while product is in production isn't as common as it was when I was growing up. Most likely, insurance liability is a big factor. Anyway, we found this tour most enjoyable. It hadn't dawned on my just how much of the KitchenAid mixer is metal until I saw the various components either bare metal or... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

This is well worth your time to visit Greenville, OH and take the plant tour and go downtown to the KitchenAid Retail Center Experience. Very informative and interesting! The pride within this company is experience as the employees are putting together the KitchenAid Stand Mixer!

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 1, 2014

If you're coming to Greenville Ohio for the KitchenAid experience and factory tour then you have to know that the two are in separate places: The KitchenAid Experience is in downtown Greenville while the factory tour is a couple of miles away. We started the day with a visit to the KitchenAid Experience in downtown Greenville. It was very nicely... More 

Was this review helpful? Yes 2
Greenville, Ohio, United States
Top Contributor
50 reviews 50 reviews
24 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

They have an amazing amount of products to look at and choose from. The kitchen makes easy great tasting recipes. You really need to try this if you come to Greenville

Was this review helpful? Yes 2
Coral Springs, Florida
Top Contributor
415 reviews 415 reviews
95 attraction reviews
702 helpful votes 702 helpful votes
5 of 5 stars Reviewed April 7, 2014

I don't cook. I either eat out, have take out, sometimes tv dinners. But some members of my family are very good cooks. Some of them are using Kitchenaid products. So it was interesting to see how it's made and to find out about it.We really enjoyed the tour. Staff were pleasant & knowledgeable. We highly recommend it.

Was this review helpful? Yes 1

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?