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Address: MediaCityUK, Salford M50 3AH, England
Phone Number: +44 161 848 1850
Website
Description: Overlooking Manchester's historic waterfront, Lowry Outlet is an...
Overlooking Manchester's historic waterfront, Lowry Outlet is an unmissable shopping experience that saves you 70% off the RRP of top brands all day, every day. As well as outlet shopping, you can enjoy a meal at one of the Plaza restaurants and even catch a film at the multi-screen VUE Cinema. Facebook and Twitter Search Lowry Outlet
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TripAdvisor Reviewer Highlights

Read all 211 reviews
Visitor rating
  • 35
    Excellent
  • 63
    Very good
  • 54
    Average
  • 33
    Poor
  • 26
    Terrible
As expected really

We popped into the Outlet while visiting the Lowry/IWM as I didn't want to eat at the usual over priced coffee shops they tend to have in such places. My daughter was very pleased... read more

3 of 5 starsReviewed June 6, 2014
Helen B
,
Sheffield, United Kingdom
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211 Reviews from our TripAdvisor Community

Date | Rating
  • Danish first
  • English first
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English first
Blackpool, United Kingdom
1 review
5 of 5 stars Reviewed June 17, 2014

As part of our Holiday, we went to Salford Quays for a visit. Was not looking forward to it but was very surprised at how much there was to see there. The Imperial War Museum was superb and we spent quite lot of time in there. The Lowry shopping centre was also good as there were not so many of... More 

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Carol, Thank you for taking the time to post a lovely review. I'm glad you enjoyed your trip to the Lowry Outlet and that you managed to see what the rest of the quays has to offer. I will certainly make sure that your feedback is passed on to the rest of the team especially the car park team.... More 

Birmingham
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2014

Zed on Reception was so helpful and kind and we found our way easily on all the floors as a result of her advice. Inthe absence of the Tourist information Centre, this Help Desk in the Lowry Outlet has become a great alternative information area to obtain advice, maps and what to do whilst visiting Salford Quays. It is very... More 

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post such a positive review. Zed is a fantastic member of the team and I will certainly pass this on to her and the rest of the team. Since the tourist information has closed the information desk staff have been on a different number courses in order to gain more knowledge... More 

Sheffield, United Kingdom
Top Contributor
161 reviews 161 reviews
45 attraction reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed June 6, 2014

We popped into the Outlet while visiting the Lowry/IWM as I didn't want to eat at the usual over priced coffee shops they tend to have in such places. My daughter was very pleased to be able to have BK as a treat and I had quite a nice salad so that suited us both. We didn't really bother with... More 

Was this review helpful? Yes 1
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post your review. We value all of our customers feedback and can assure you that all feedback is logged and discussed. We hope you will give us another chance in the future and visit us again. Kind Regards Joanne Janssen Customer service Manager More 

Manchester, United Kingdom
Contributor
14 reviews 14 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 4, 2014

Terry on reception was really helpful and friendly when we sought advice - thank you! Lots of fast food places to eat upstairs with a big dining area, and the independent cafe upstairs makes really good coffee.

Was this review helpful? Yes 1
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post such a positive review. Terry is a valuable member of the customer service team and he always receives lovely feedback from our customers. I have passed this on to Terry and the rest of the team. I am glad you enjoyed your visit to the centre and we look forward... More 

Letchworth Garden City
Top Contributor
144 reviews 144 reviews
64 attraction reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 4, 2014

We spent a few hours here after parking in the multi-storey car park (4 hours free if you spend £5 in the mall). Although a few empty shops there was a good mixture of shops including a range of popular restaurants in addition to the usual food court. With other attractions nearby this made a good days visit.

Was this review helpful? Yes 1
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post your lovely review. I am glad you enjoyed your visit to the centre and we hope that you will visit us again in the future. Kind Regards Joanne Janssen Customer Service Manager More 

Workington, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 attraction reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed June 2, 2014

One of the poorest shopping outlets we have ever been, the place must be struggling and i'm surprised it was so poor because the Salford Quays area was really cool with plenty to do and various places to eat and drink. I don't think we will return to The Lowry Outlet but we will visit the Quays again.

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post your review although this was not a positive review. We value all customers feedback and I can assure you that your comments have been logged. We hope you will give us another chance in the future and visit us again. Kind Regards Joanne Janssen Customer service Manager More 

Salford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 29, 2014

The Lowry Outlet has been open a few years now and is one of those places that has never taken off.If you go mid-week the store staff outnumber customers but at weekend is busier . The shops are the discount type with a lot of last season styles and odd sizes the sort of things the main stores cant sell... More 

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post your review although this was not all positive. We value all of our customers feedback and can assure you that your comments have been logged and will be discussed. I'm glad you enjoyed the variety of food we offer in our food court and hope you will visit us again... More 

Senior Contributor
36 reviews 36 reviews
7 attraction reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 28, 2014 via mobile

Not the biggest shopping centre. Not a good selection Of outlets. Poor layout very outdated.only good aspect is that the car park is free.

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear John, Thank you for taking the time to post your review although this was not a positive one. We value all of our customers feedback and can assure your comments have been logged and this will also make us improve in the future. We hope you will give us another chance and visit us again in the future. Kind... More 

Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
11 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 28, 2014

Shops can be really good value for money and often have sales. They do close very early though, 6pm most days. Parking is very expensive but you can stay a short while for free if you spend over 5 pounds. We got caught out recently going out to dinner expecting that we could shop first and park for free. We... More 

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post your review. The centre opening hours are 10-6 Monday, Tuesday and Wednesday, 10-8 Thursday and 10 -6 Friday, 10-7 Saturday and 11-5 on Sunday. When you spend over £5 in the centre you receive 4 hours free parking and then after 4 hours the rates are reasonable at a charge... More 

Bury, Lancs
Top Contributor
62 reviews 62 reviews
34 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 28, 2014 via mobile

I always enjoy visiting the lowry shopping mall but sadly some of my favourite shops have gone. There used to be a couple of good craft shops and opposite them, a really amazing homeware shop which I used to regularly visit and buy some lovely items. I like the Molton Brown shop on the ground floor, the staff are always... More 

Was this review helpful? Yes
Joanne J, Manager at Lowry Outlet, responded to this review

Dear Customer, Thank you for taking the time to post a review. I am sorry to hear that some of your favourite shops have gone and can assure you that your feedback has been logged and this will certainly continue to make us improve. We values all customers feedback and all feedback is really important to us in order to... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lowry Outlet and other visitors
2 questions
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Market Drayton, United Kingdom
7 days ago

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  • Is there a restaurant or café onsite?