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Freeport Braintree

Address: Charter Way | Chapel Hill, Braintree CM77 8YH , England
Phone Number: +44 1376 348168
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Ranked #8 of 19 things to do in Braintree
Type: Malls, Shopping & Fashion
Attraction details
Type: Malls, Shopping & Fashion

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99 reviews from our community

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Date | Rating
  • English first
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  • Swedish first
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English first
Haverfordwest, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 attraction reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 18, 2015

We were at a loose end waiting for a late afternoon appointment. We wandered off to Freeport and were disappointed to say the least. The layout of the site is confusing and the choice of shops is limited. We didn't find any bargains at all. My wife is disabled and we had to park in an ordinary parking spot as... More 

Was this review helpful? Yes 1
Jenny T, Guest Relations Manager at Freeport Braintree, responded to this review

Dear Keith Sorry to hear that you weren't happy with your recent visit to Freeport Braintree. We are constantly looking at ways to improve our customer service, and have started to investigate the issue with disabled spaces that you have mentioned. With regards to product range, although we had 9 new stores open last year including Zatchels, Paul Costello, Kurt... More 

Saffron Walden, United Kingdom
Top Contributor
163 reviews 163 reviews
62 attraction reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed February 13, 2015

I've visited Freeport many times over the years and each time, there seems to be a small deterioration. There are some quality units like Le Creuset, Clarks and Nike; also, some well known names such as ASICS that should offer quality but fail. Saddest of all are the sham offerings by many units with few gems amongst the generally poor... More 

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Welwyn, United Kingdom
Top Contributor
63 reviews 63 reviews
6 attraction reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 9, 2015

I enjoy visiting the Galleria in Hatfield, so thought I would give Freeport a try. I found the layout very confusing and we definitely missed some shops due to the route we took. We found that some of the shops didn't have changing rooms, which was very awkward and actually put us off buying from there. I also wasn't overly... More 

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Clacton-on-Sea, United Kingdom
Contributor
14 reviews 14 reviews
3 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 2, 2015

Freeport is ok if your really hard pushed for something to do, it used to be a lot better now it's a push to stay there longer than an hour, not many food places however there are loads outside to choose from instead. The selection of shops is nowhere near as good as it used to be however there do... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 29, 2015

For those who don't know, Freeport Designer Village has two entrances and two car parks. We always park in the rear car park as it is less busy and easier to get out. Being a shopping village it isn't under cover, so you are exposed to the elements. The toilets are situated in the centre walk way nearest the Next... More 

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Clacton-on-Sea, United Kingdom
Senior Contributor
27 reviews 27 reviews
11 attraction reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 24, 2015

We often visit Braintree, and were pleased to notice a couple of new outlet stores this time. All the shops sell bargains, but of course, it's often because the lines are last season, or discontinued. There are cafes as well, and the toilets are always clean and tidy. Within walking distance of several restaurants, bowling and a multi screen cinema.... More 

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Senior Contributor
44 reviews 44 reviews
6 attraction reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 1, 2015

I dont live far from here but only visited once and not impressed so never been back. No great shakes really - bargains arent amazing, not a great choice of shops and its really just another shopping centre. Looking for An outfit for a Wedding but literally no choice :( Highlight was pizza express!

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Thorrington, United Kingdom
Top Contributor
81 reviews 81 reviews
8 attraction reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed December 6, 2014

Lots of lovely shops with some beautiful things for Christmas. Must admit some shop prices a bit silly . Molten Brown was a must on my list and was served by the same lovely lady as last time. Emma was very helpful and very knowledgeable with great recommendations . I would actually recommend asking for her, as she takes great... More 

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Braintree, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 5, 2014

Freeport is visited by people from many areas in Essex and further afield. At Christmas it is incredibly busy and car parking is at a premium - as it is on many weekends during the year. It is best to go to the rear car park which is not so easy to find as the main car park. Entrance to... More 

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Norwich, United Kingdom
Contributor
20 reviews 20 reviews
9 attraction reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 24, 2014

Have visited this shopping precinct 3 times over 6 years. the last 2 visits prior to this weekend were ok. went this november weekend, unfortunately not as good as previous visits. shops have changed, not as many bargains as before. Went in pricey lacoste shop, ginga guy behind counter,told customer he coudnt have a refund but they would exchange goods... More 

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  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?