My husband and I took our 9 year old twin grandsons for a weekend stay. The park is very easy to find, right off the freeway, it was clean and very child friendly. We found the staff pleasant and eager to please. The restaurants serving good food at reasonable prices. I know the boys enjoyed the waterpark and arcade. Hope... more

I really enjoyed the waterslides and the kids area. We went in January and it was pretty busy. We had a 4 bedroom suite that was nice but, I could hear the kids in the room next door running up and down the steps until late at night. The temperature was really comfortable but, there were bottles of beer everywhere... more

We just returned from Fort Rapids in Columbus. We went Aug. 19 and returned home Aug. 21. My kids had a blast. I was very hesitant after reading some of the reviews. It was the closest to us, so we decided to try it. It was clean. I never encountered 1 rude employee. Everyone at the front desk was very... more

I stayed at Fort Rapids Aug. 2008 and had a very good time. The kids loved the water park and arcade. We went down for the Ohio State Fair and stayed at Fort Rapids for two nights. Service was good, place was clean, only one complaint. We ate dinner there one night and the service was very slow. Our waitress... more

I would first like to start by saying I read over the ratings before booking our weekend. Trip advisor more than scared me. We had to stay in Columbus for the weekend so we went ahead and drove to the hotel and checked it out before booking. Upon arrival, I asked for a manager. I was greeted very nicely and... more

This could possibly be the worst hotel for customer service I have ever stayed at. The water park was fun and nice, but the hotel was dirty and no one there seemed to care. We did not get our towels until 9:00 at night and the sheets were dirty when we got there. I recommend that you go to the... more

We visited this past Easter weekend. Although the kids enjoyed the waterpark, we would not return. It was dirty throughout - there were never any clean towels available in the pool area, the snack shop staff was rude and the shower in our room was broken. The dinner that came with our package consisted of a buffet with hot dogs... more

Stayed at the Fort Rapids from March 23 to March 26. Check-in took less than 5 minutes and we never waited longer than two minutes for an elevator. The hallways and rooms were clean. Everything in room 301 functioned properly, including the free wi-fi. Had originally booked for two nights but the family was having such an enjoyable stay I... more

The rate was great, availability and resevervation set up was friendly. Check in was smooth and upbeat. Very positive energy. We stayed in a tower room with 2 queen beds and the room was of exeptional size, frig/micro/ closet storage and the bathroom was also generously sized. The park is pristine, and the staff is full of smiles and goes... more