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Address: a/k/a Terminal Tower, 230 W. Huron Road, Cleveland, OH 44113
Phone Number: 216-771-0033
Website
Today
10:00 am - 7:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 5:00 pm
Mon - Sat 10:00 am - 7:00 pm
Activities: Shopping
Description: Large complex with offices, shopping and entertainment.

TripAdvisor Reviewer Highlights

Read all 101 reviews
Visitor rating
  • 15
    Excellent
  • 27
    Very good
  • 31
    Average
  • 21
    Poor
  • 7
    Terrible
Most recent review
Architectural renovation for this Cities Treasure!

Our family went the day after Christmas '14 and just in awe of all what had been built in the 1920's. We couldn't stop taking photos of what we were seeing, everywhere you turned... read more

5 of 5 starsReviewed March 14, 2015
Mike P
,
Palm Harbor, Florida
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101 Reviews from our TripAdvisor Community

Date | Rating
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English first
Palm Harbor, Florida
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2015

Our family went the day after Christmas '14 and just in awe of all what had been built in the 1920's. We couldn't stop taking photos of what we were seeing, everywhere you turned had a snapshot of this cities great history. To step back in time and bring you to the present was truly a memorable moment we will... More 

Was this review helpful? Yes 1
Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
4 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 15, 2015

Very nice place for families , contain many food courts , coffee shops and stores .. Prices are not cheap but not that expensive .. The place is wide with many people .. It is amazing and fully crowded in holidays

Was this review helpful? Yes
Dayton, Ohio
Top Contributor
263 reviews 263 reviews
83 attraction reviews
121 helpful votes 121 helpful votes
3 of 5 stars Reviewed December 10, 2014

We stayed at the Ritz Carlton and it was directly connected to this oversized mall. There are plenty of small low budget stores and a food court. There is a movie theater and the Hard Rock Cafe is connected to it. Its worth for a casual stroll and to stop at the Cleveland souvenir shop. The main entrance is very... More 

Was this review helpful? Yes 1
Jackson, Mississippi
Top Contributor
86 reviews 86 reviews
21 attraction reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 14, 2014

Seems like this used to be the place to be. However now it appears as a "has been" venue. I love the look and concept of the place, but they need to add better stores, especially for being near a convention center. The venue has a Hard Rock Cafe and a movie theatre inside, which added a lot of value.... More 

Was this review helpful? Yes
Winston Salem, North Carolina
Senior Contributor
26 reviews 26 reviews
3 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

Our trip to Cleveland was primarily to see the Rock and Roll Hall of Fame. We decided to take the train from the airport into the city. Tower city was the stop that was close to our hotel. What a nice surprise!!! This is a really nice shopping area with restaurants and a casino. The highlight was going up to... More 

Was this review helpful? Yes 1
Yorba Linda, California
Top Contributor
153 reviews 153 reviews
29 attraction reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed November 9, 2014

Perhaps the best spot in the city to get a view of all of Cleveland is at the top of the Tower City Center in the Terminal Tower Observation Deck. The deck is only open on weekends (12-5 Saturday and 12-4 Sunday). Tickets to ride the special elevator may be purchased in advance online (with a small service fee) or... More 

Was this review helpful? Yes 2
Albuquerque, New Mexico
Top Contributor
72 reviews 72 reviews
15 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 6, 2014

Did you know that you can tweet the tower and request it to be lit up in whatever colors you would like? we did it and OMG we got a rainbow atop of the tower that was truly unforgettable - it was wondrous!

Was this review helpful? Yes 4
Hudson, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

Tower City is one of the wonderful places left in Cleveland, Ohio. It has wonderful stores and a beautiful Hotel. The tower has marble walls and beautiful real thick wooden floors--real beauty in a building--something to keep and treasure. It is one of 4 buildings that keeps Cleveland a city. I visited Tower city in Sept 2014 and I saw... More 

Was this review helpful? Yes 1
Michigan
Top Contributor
80 reviews 80 reviews
25 attraction reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 12, 2014

Lots of stores and restaurants. A real variety of places to shop and food from Morton's to the Hard Rock.

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Cleveland, Ohio
Top Contributor
225 reviews 225 reviews
80 attraction reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 31, 2014

This is a nice place for west siders and east siders to meet for the movies. Cleveland film festival is held here, which is awesome! However, sometimes the movie breaks and the customer service about compensating us is extremely poor. There are greasy food options to eat before you go to the movies. There are few (not good) shops in... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?