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Address: 70 Hoopers Road, Maroochydore, Queensland 4558, Australia
Phone Number: 0754770888
Website
Description: Sun-air bus service offers day tours that showcase the best of the...
Sun-air bus service offers day tours that showcase the best of the Sunshine coast region. Tastes of the Sunshine Coast tour visits the famous Ginger Factory, taste sensational cheese and Wines and have fun at Aussie world. The Montville/Maleny Day tour visits Dulong lookout, Flaxton Barn, Montville/Maleny villages, Mary Cairncross Park and the Ettamogah pub. We also offer door to door shuttle services from Brisbane & Sunshine Coast airports and Brisbane cruise terminals.
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TripAdvisor Reviewer Highlights

Read all 15 reviews
Visitor rating
  • 10
    Excellent
  • 1
    Very good
  • 1
    Average
  • 1
    Poor
  • 2
    Terrible
Most recent review
Brilliant service! Why don't we have it in England!

We have used the Sun Air bus many times and have always found it to be prompt, helpful and reliable. Furthermore, if you phone them, you speak to a cheerful Aussie who soon puts... read more

5 of 5 starsReviewed November 19, 2014
Caroline L
,
Wells, United Kingdom
via mobile
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15 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 26, 2014

We booked on line which was very easy, catching shuttle from Brisbane airport to Sunshine Coast. The leaving time was scheduled for 9.30. We were told we had to wait for more passengers as the bus coming behind us was fully booked. Then we were told that we would need to go by the international terminal and picked up another... More 

Was this review helpful? Yes 1
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Dear Agool, I apologise that your service was delayed in leaving the airport. Could you please advise your booking number so I can investigate further and respond to you. Kind regards Kelly Cattanach (Sales & Marketing Manager) More 

Wells, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 attraction reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 19, 2014 via mobile

We have used the Sun Air bus many times and have always found it to be prompt, helpful and reliable. Furthermore, if you phone them, you speak to a cheerful Aussie who soon puts things right! 10!

Was this review helpful? Yes
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Thank you so much for your review. I will be sure to pass this on to our staff and we hope to see you again, when you return. Kind regards Kelly Cattanach (Sales & Marketing Manager) More 

1 review
1 of 5 stars Reviewed September 30, 2014

So disappointed when we were told there was no way of fitting us in to get to the airport ANYTIME in 12 hours before our flight... Even though the service raves about its availability. Still don't know how we are going to the airport! Such a let down.

Was this review helpful? Yes
Brisbane, Australia
2 reviews
1 of 5 stars Reviewed September 30, 2014

Booked on a bus from Brisbane Domestic to Sunshine Coast myself and another gentleman I didn't know were both 1 minute late for a scheduled departure and bus had gone without us leaving us both to wait 1 hour for the next one...very poor customer service!

Was this review helpful? Yes
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Dear BeachBumNoosa, If you can provide me with details of your reservation to marketing@con-x-ion.com, I would be happy to look into this for you. We would love to have the flexibility to hold services for passengers that may not have boarded, but with our tight to the minute schedules and strict Airport guidelines, unfortunately this just isn't possible. By providing... More 

nz
Top Contributor
171 reviews 171 reviews
33 attraction reviews
378 helpful votes 378 helpful votes
3 of 5 stars Reviewed August 15, 2014

We've used Sun-air for many years to take us from Brisbane International airport to various places on the Sunshine Coast. We were always very happy with their service. Many people will, I think, be as sad as I was to find that both Sun-air and Col's airport shuttles (an alternative service) have been swallowed up by Con-x-ion. So there's no... More 

Was this review helpful? Yes 1
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Dear nzlillibet, Thank you for your review and I hope to address your concerns and restore your faith in Con-X-ion services. With the merger of the three companies we have numerous methods in place to ensure our customers continue to receive the high level of service they are accustomed to. Rates were reduced to counter the introduction of the 2%... More 

Peregian Beach, Australia
Contributor
15 reviews 15 reviews
3 attraction reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 20, 2014

Fantastic, Friendly and efficient service. The drivers are very helpful and happy. Always great services when we use Sun-Air :)

Was this review helpful? Yes 1
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Thank you so much for your review. I will share this with the team who take pride in providing such great service. Kind regards Kelly Cattanach (Sales & Marketing Manager) More 

Buderim, Australia
Senior Contributor
22 reviews 22 reviews
11 attraction reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2014

good way to travel to Brisbane Airport no packing hassles they travel down quiet a few times a day very handy

Was this review helpful? Yes 1
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Dear Baligirls2, Thank you for your recent feedback on our scheduled transfer service to Brisbane Airport. We value customer feedback and will share this with the team. We take pride in providing the highest level of service to our passengers and look forward to having you on board again, when next you travel. Kind regards Kelly Cattanach Sales & Marketing... More 

Christchurch, New Zealand
Senior Contributor
21 reviews 21 reviews
10 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2013

We use this company's services regularly when we visit the Sunshine Coast. Recently the driver dropped me at the Atrium in Tewantin for me to be collected by my daughter. Because she was running late and it was dark the driver offered to stay with me till she arrived and whilst I was fine to wait alone I was most... More 

Was this review helpful? Yes
Kelly C, Director of Sales at Sun-air Bus Service Day Tours, responded to this review

Dear Marianne 208, Thank you so much for taking the time to post your review of our service. We are very lucky to have such a great team of dedicated and caring drivers, which shows in the positive customer feedback we receive regularly (I will be sure to share your comments with the team). I trust you had a great... More 

Forster, New South Wales, Australia
Senior Contributor
23 reviews 23 reviews
9 attraction reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 5, 2013

This is the second time that I have used Sun-Air to travel from Brissy to the Sunshine Coast and I couldn't recommend them higher. Each time the drivers have been friendly, safe drivers which help to make the trip a pleasure. The convenience of pick up and delivery to my accommodation cannot be overstated. I will be using them the... More 

Was this review helpful? Yes
Kelly C, Director of Sales at Sun-air Bus Service Day Tours, responded to this review

Dear Leanne, Thank you so much for your feedback. We carefully select our drivers to ensure we provide the highest level of service to our passengers and we love receiving feedback we can share with them. We look forward to having you on board again, when you return to the Sunshine Coast. More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2013

I have used Sun-Air several times and always recommenced it to our visitors form NZ the service is excellent,efficient and friendly. The Drivers are very helpful Well Done and Thank you.

Was this review helpful? Yes
Kelly C, Manager at Sun-air Bus Service Day Tours, responded to this review

Dear nglarosie, Thank you so much for your review. We are privileged to have a great team at Sun-air and delivering great customer service is at the top of our list. Thank you for your continued support and we look forward to seeing you on board again soon. Warm regards Kelly Cattanach (Sales & Marketing Manager) More 

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