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Hallmark Spa Hotel Manchester

Stanley Road, Handforth, England
0161 437 0511
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Ranked #1 of 2 Attractions in Handforth
Type: Spas
4 visitor photos
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44 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Norfolk
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 21, 2014 NEW

4 girls going for 1 treatment, use of the spa & lunch included. This was a bargain for £39 on a Saturday as the food in the refurbed hotel was excellent, the short treatment was nice, ok…. Seems like the staff need a manager to organise things - they were nice girls but somewhat disorganised. However - the Spa?!!? I... More

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Birkenhead, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 18, 2014 NEW

Spent today at the spa with lunch included. The spa itself is really tired and in need of renovation - lots of black mould in changing rooms & showers and in general the decor , pool area, treatment rooms & general fixtures and fittings are of the lowest quality. However, had a lovely lunch in the hotel, and the treatments... More

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Manchester, England, United Kingdom
Contributor
18 reviews 18 reviews
3 attraction reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 4, 2014

I booked a spa day pass and treatment for 2 a few months in advance via groupon. Due to a staff mix up my booking had to be rescheduled which was disappointing and inconvenient. However the staff did all they could to put it right and added in a few upgrades which was nice, so I went with a positive... More

Was this review helpful? Yes 1
Runcorn
Contributor
20 reviews 20 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 20, 2014

Just returned from a fantastic day at a really good hotel, read previous reviews and went with low expectations but it was a groupon deal and chance to spend quality time with best friend! Gym area was more than adequate plenty of equipment, staff were friendly place was clean, sauna, hot tub steam room pool area were great really well... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2014

dirty room and an unfriendly service, the breakfast was an nigtmare hallmark you will never ever see me again! it was a very disappointing stay...

Was this review helpful? Yes 1
Rochdale, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 13, 2014

Attended a Groupon spa deal with my other half. Staff at the reception were nice and friendly however seemed unsure when we introduced ourselves. The Treatments were excellent. It would have been nice to be told where the changing rooms and the facilities were. Facilities were clean. At end of the day we had to ask for our afternoon tea... More

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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

i recently went on a spa day for my mums birthday and was expecting the worse after reading trip advisor reviews, so i was happily suprised after i spent the day relaxing, i received a really good massage from a girl named nissa and was also looked after very well by the staff at reception. The blonde girl who was... More

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Manchester
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2014

Attended for a spa day and truly disappointed. Spa facilities are dirty, staff are unhelpful and jacuzzi is dangerous with sharp plastic broken jets exposed. Raised the damage with staff who couldn't care less with no apology. Piles of dust in gents changing room. Not shown around the facilities initially. Definitely not coming again. Chris from the hotel bar very... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2014

This hotel is really nice, everyone is friendly because everyone is chilled out. It is pretty and you get chocolate and flowers on arrival if you book. The bar is quiet and cosy and the food is served so professionally

Was this review helpful? Yes 1
Leicester, United Kingdom
Senior Contributor
41 reviews 41 reviews
10 attraction reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed June 8, 2014 via mobile

Stayed here for 1 night before our flight. Bedside tables where thick with dust, carpet had bits all over it, didnt look like it had been cleaned at all and as im allergic to dust, I had to clean the tables myself. Good transfer to and from airport and girl on reception was nice but wont stay here again. I... More

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