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Champneys Henlow Spa

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Address: Coach Road | Champneys Henlow, Henlow SG166DB, England
Phone Number: 44 8703 300 300
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TripAdvisor Reviewer Highlights

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  • 106
    Excellent
  • 22
    Very good
  • 26
    Average
  • 8
    Poor
  • 12
    Terrible
Lovely spa, shame about the email!

Don't be put off by the long, patronising email written by the owner confirming the booking, it's actually a relaxed spa with welcoming, pleasant staff. Can't say the email made... read more

4 of 5 starsReviewed August 24, 2015
92jac1957
,
Sutton Coldfield, United Kingdom
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174 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
penmaenmawr
Level Contributor
32 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 27, 2015 NEW

Had a lovely day at the spa the hardest part was actually trying to book it on line as they don't always receive the emails we had sent 2 to book and then to book treatments the treatments were hard to do as the web page would keep changing every time you clicked on it also if you take the... More 

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Sutton Coldfield, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 24, 2015 NEW

Don't be put off by the long, patronising email written by the owner confirming the booking, it's actually a relaxed spa with welcoming, pleasant staff. Can't say the email made me feel welcome at all, I would have cancelled my booking if the payment was refundable. Perhaps someone should teach this lady a little about PR and remind her that... More 

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Saffron Walden, United Kingdom
Level Contributor
68 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed August 19, 2015

Looked at booking here for a maternity spa day, however after calling 3 times over the space of a day, getting stuck in a reservations system and being told each time someone would call me back asap I still haven't received a call 5 days later.... So we've booked elsewhere. The customer experience so far has completely put me off... More 

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Bedford, United Kingdom
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 13, 2015

I get the feeling Champneys is trading on its name and past reputation. It really needs to up its game. I came with a friend for a day spa with one treatment and lunch. Everything was just ok.....but when you come for a spa day just ok is not good enough. Like other reviewers have said the the house and... More 

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Whistler, Canada
Level Contributor
42 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed August 11, 2015

We visited this Spa on a deal (Voyage Privee). The cost was £220 for my daughter and I, to include bed, break, lunch, eve meal and a free Body wrap treatment. On arrival it was apparent that the beautiful looking mansion house was set within lovely grounds. Once inside, we were shown to our room which had an amazing view... More 

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UK
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 5, 2015

We booked the evening Spa session for a friends recent birthday and went along with high hopes. The times we had at Champney's were 5pm to 10pm. The building is stunning, the first impression it creates is a great one. The registration was in theory easy as we had given details of the three people attending but they had only... More 

Was this review helpful? Yes 3
Stevenage, United Kingdom
Level Contributor
30 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 14, 2015

We visited here as got a good deal, I felt spa area was naff and no better than a David Lloyd gym. The pool is big but that's the only thing standing out for me sadly. Snacks/ breakfast in arrival was lovely. Lunch in Restaurant was ok ( food not great) I did yoga and it was just ok ,... More 

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Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed July 9, 2015

Had a girly day out to Henlow as a little treat. We were truely looked after from start to finish - felt like a VIP and left the venue feeling very relaxed. Such a range of treatments so something for everyone! I would recommend this to anyone!

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London, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed June 30, 2015

I always try and give a fair and balanced view of the whichever I stay and hopefully this will be much the same. First impressions - the entrance to the venue is via a long driveway on the outer road a housing estate which Wasn't exactly what I expected. Once inside the entrance my impression was trasformed when we saw... More 

Was this review helpful? Yes 2
London
Level Contributor
51 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 18, 2015

Had super time with my pal on Tuesday. On arrival offered light breakfast, coffee, tea, fruit juice, fruit, yogurt. Had lovely day sitting in gardens on sunloungers, swimming in indoor pool, attending aquarobics in pool, also relaxation class. Had super lunch from helpyourself buffet, lovely food, lots of variety, and delicious meats, fish, though only fruit salad and chocolate pots... More 

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