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Champneys Henlow Spa

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Address: Coach Road | Champneys Henlow, Henlow SG166DB, England
Phone Number: 44 8703 300 300
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TripAdvisor Reviewer Highlights

Read all 159 reviews
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  • 102
    Excellent
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    Very good
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    Average
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    Poor
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    Terrible
Serene, peaceful, worth a visit!

Great pool area... big pool very clean with sauna on poolside... also steam room was great, good temperature with changing light colour and smelt great! All the staff were very... read more

4 of 5 starsReviewed February 21, 2015
SarahsOpinion
,
London, United Kingdom
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159 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 17, 2015

We stayed for two days ,one night at Champneys Henlow and payed £.200.00 for a visit which included an aromaterapy Body wrap and dinner. Well , the hotel decor is so dated and nothing matches. It really Needs a complete re-vamp. The pool is large but the relaxation area looks ugly and tired. If You are a couple there is... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 16, 2015

One night with treatments and food cost me £350. Refurbished bedroom was lovely and the food was good. Had a wonderful chocolate body wrap worth every penny (£59) but there the positives end. You were supposed to get a £10 voucher when booking online to use in the shop. Ours had been left out. Mistakes happen but the staff refused... More 

Was this review helpful? Yes
Bedfordshire, United Kingdom
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 8, 2015

Beautiful countryside surroundings and a grand entrance... That's just about where the magic ends The interior is dated. While we were "relaxing" in the pool area, maintenance was busy going on. Rather distracting and noisy The treatments were rushed and time cut short Despite that they try and hard sell you products And at check out if you're not careful... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2015

Great pool area... big pool very clean with sauna on poolside... also steam room was great, good temperature with changing light colour and smelt great! All the staff were very friendly and helpful too. It had a good sized gym too, I run alot and the treadmill was great! Wasn't keen on the head in the clouds massage though... very... More 

Was this review helpful? Yes
Milton Keynes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 19, 2015

I've waited over a week to review my experience - which I hope will make me more objective as I was incredibly disappointed by Champneys Henlow Grange. Champneys has built a great brand reputation yet they seem happy for Henlow to pass off as mediocre at best. I find this incredible as there are 2 spas which are better value... More 

Was this review helpful? Yes 2
Henlow, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 18, 2015

Had a bad experience with Champneys at Henlow. My wife purchased a gift voucher through Amazon, but the expiry date was relatively short and the number of dates offered by Champneys was so few my wife ended up losing her voucher... and it was not cheap ! Champneys were exceptionally unhelpful and it was only down to the excellent customer... More 

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Chelmsford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 15, 2015

Not sure where to start so I will start at the beginning ........... We arrived at Henlow to be shown through to breakfast area but I had to point out to the unobservant member of staff all the seats were taken so she showed us through to a lounge area where no breakfast or tea and coffee was being served,... More 

Was this review helpful? Yes 6
London, United Kingdom
Contributor
13 reviews 13 reviews
4 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 31, 2015

The whole experience from reservation to departure was excellent. The staff were very welcoming and friendly throughout and had a professional approach at all times. On arrival we were treated to tea and coffee and light breakfast-like snacks. We were given a tour by a lovely member of staff who was fully able to answer any queries. We were day... More 

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2 reviews
5 of 5 stars Reviewed December 31, 2014

Couldn't fault the place from reception until checkout. Visited for the day as a Christmas treat. Received 2 excellent treatments which were both relaxing and invigorating. Staff were all smiles and very attentive throughout the day. Amazing buffet lunch with lots of variety and very tasty. We washed it down with a very healthy bottle of Champagne :) Highly recommend... More 

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Northampton, United Kingdom
Contributor
19 reviews 19 reviews
5 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 4, 2014

The drive approaching the resort was welcoming, the old style house had curiosity. The welcome and check in was efficient. The free flip flop voucher was a nice touch and unexpected. We booked an extra lunch on arrival which was perfect as straight after we could check in our room, when we arrived our bags were already there. The room... More 

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