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Dolphin Discovery Costa Maya

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Address: Port of Costa Maya, Mahahual 77940, Mexico
Phone Number: +52 1 866 393 5158
Website
Description: Dolphin Discovery is the world's number one swim with dolphins company. We...
Dolphin Discovery is the world's number one swim with dolphins company. We welcome cruise lovers to our facility in Costa Maya to live the experience of a lifetime swimming with dolphins in paradise.
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TripAdvisor Reviewer Highlights

Read all 88 reviews
Visitor rating
  • 51
    Excellent
  • 25
    Very good
  • 5
    Average
  • 1
    Poor
  • 6
    Terrible
Dolphin adventure

Depends where your situated and who is in your group, for the time spent with the Dolphins. I would have preferred more time but felt rushed as I was situated near completion of... read more

Review collected in partnership with this attraction

4 of 5 starsReviewed July 9, 2015
,
Elliot Lake, Canada
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88 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Level Contributor
12 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 3, 2015 NEW

This is the worst thing that you could ever see. These poor dolphins are being kept in a pool smaller than what you would find in a typical backyard here in the US. I could not believe how small the enclose was. I did not pay for the attraction but can tell you that just seeing it was bad enough.

Was this review helpful? Yes
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2015

We paid for two 14 year olds to swim with the dolphins and my sister and her son paid to just get in for a pic of them kissing the dolphin and holding hands with the dolphin (I believe, her package cost $50 each). When we asked how much time was given for each package, we were told hers was... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

"Dear traveler, Thank you very much for your visit and for your preference, we are very happy to know that you really enjoyed your time spent with the dolphins. Regarding the price of the pictures we have great photographers taking great professional quality pictures of our visitors, and we try to keep the same prices as other dolphin facilities around... More 

Elliot Lake, Canada
Level Contributor
6 reviews
4 of 5 stars Reviewed July 9, 2015

Depends where your situated and who is in your group, for the time spent with the Dolphins. I would have preferred more time but felt rushed as I was situated near completion of the tour. Did I love it? Yes, of course! Would I do it again, yes of,course. Dolphins are magnificent creatures and I'm grateful for the exchange between... More 

Review collected in partnership with this attraction

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear traveler Dolphin Discovery thanks your preference for our company and our services. Is because of visitors like you who share your experience we can improve and offer better services and be able to build a trustworthy relationship, and for that we are grateful you took the time to rate us and share your opinion witth the community. We hope... More 

Poulsbo, Washington, United States
Level Contributor
7 reviews
2 of 5 stars Reviewed June 30, 2015

A bit over priced for what you get and then they gouge more money for the photos after the fact. It is a shame the animals are held captive and forced to perform as they do. Would not recommend of return.

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear traveler. Thank you so much for visiting Dolphin Discovery, we are really sorry your visit didn't meet your expectations. However, we appreciate your comments on our service since is the only way for us to know about your visit so we can work on improving the quality of our service. Regarding the photo prices, we try to offer the... More 

Indianapolis, Indiana
Level Contributor
22 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 8, 2015

Small facility for dolphins. Probably one of the smallest I've ever seen. Very nice, small Man-made beach where it was nice to watch the dolphin swims in. Be sure to take some bug spray, as it might help. Was getting bitten while in the pool area! A lot of pushy rude local peddlers.

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear Traveller, Thanks for visiting Dolphin Discovery Costa Maya. Welcome to our family and we appreciate the minute you took to tell us and share your experience with us. We are pleased to know that we were part of an unforgettable experience. We take all comments that help us to improve . We hope you can visit us again soon,... More 

Norfolk, Virginia
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2015 via mobile

We did not participate but spent a good amount of time watching. The dolphins all seemed so happy and we're just playing around the whole time we were there! If we had our swimsuits on when we got off the ship we would have participated!

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear Traveller, Thanks for visiting Dolphin Discovery Costa Maya. Welcome to our family and we appreciate the minute you took to tell us and share your experience with us. We are pleased to know that we were part of an unforgettable experience. We hope you can visit us again soon, we will be here to welcome you with open arms.... More 

Lonsdale, Arkansas
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

No need to book thru the cruise ship!! Was within walking distance of the pier. You can walk down the beach and watch before you decide, but we had a great time with vet trainer Maria teresa and our photographer Adan took excellent photos and the price was reasonable( 46.00 ) for the whole cd of 3 guests and 2... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear Traveler, Thank you so much for taking the time to share your experience with us, your comments about our dolphins are very important to us, we invite you to visit dolphindiscovery . org to know more about the care we give to the beautiful dolphins. The overall of your visit and your review of our staff will be sent... More 

Northville, Michigan
Level Contributor
25 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 15, 2015

The dolphin pool was located at the end of the cruise ship pier so it was very convenient to return to the ship afterwards. While over too fast, it allowed us time to still explore the rest of the port. We would go here again!

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear Traveler, Thank you for taking a moment to share your experience with us, we are glad you enjoyed our facilities and your visit was satisfying, please know that your comments will be sent to the General Manager to work on improving the quality of our service. Dolphin Discovery Group appreciates your preference and hopes to see you again soon. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed April 5, 2015

This excursion was perfect for a family with small kids. Swimming with the dolphins was truly magical. The trainer was very nice and worked with everyone if they needed assistance interacting with the dolphin. As someone else stated, the water was cold, but you quickly adjusted. However, if you were to go earlier in the year, you would certainly benefit... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear Traveller, Your comments are very valuable so we appreciate the time you took to share them with us. Yes, the belly ride is an AMAZING experience, we are really glad you had a wonderful time with the dolphins. Your opinion on our staff and the suggestion of the wet suit will be sent to the Manager to improve the... More 

Huntsville, Ontario
Level Contributor
323 reviews
105 attraction reviews
common_n_attraction_reviews_1bd8 193 helpful votes
1 of 5 stars Reviewed March 17, 2015

I never really like seeing dolphins like this but this place was exceptionally poor. A smaller pool that was in need of maintenance housing two dolphins. They sort of slapped this together for the cruise tourists pouring in off the dock without much thought. Money grab for the owner of the port area, just let the dolphins go and turn... More 

Was this review helpful? Yes
DolphinDiscovery, Community Manager at Dolphin Discovery Costa Maya, responded to this review

Dear Traveller, Thanks for visiting Dolphin Discovery Mahahual. We appreciate for sharing your experience with us. We are sorry about the bad experience we're going to let General Manager know about your comments in order to improve our service. Dolphin Discovery Group thanks your preference. More 

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Additional Information about Dolphin Discovery Costa Maya

Address: Port of Costa Maya, Mahahual 77940, Mexico
Phone Number: +52 1 866 393 5158
Location: Mexico  >  Yucatan Peninsula  >  Quintana Roo  >  Costa Maya  >  Mahahual

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Questions & Answers

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Fort Myers, Florida
7 months ago

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Typical questions asked:
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  • Is there a restaurant or café onsite?