We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aktun Chen

Certificate of Excellence
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
Phone Number: +52 (984) 109 20 61
Website
Today
9:00 am - 5:00 pm
Closed now
See all hours
Hours:
Mon - Sat 9:00 am - 5:00 pm
Activities: Group tours/walking tour
Description: An underground cave with spectacular rock formations.

TripAdvisor Reviewer Highlights

Read all 545 reviews
Visitor rating
  • 367
    Excellent
  • 139
    Very good
  • 23
    Average
  • 7
    Poor
  • 9
    Terrible
Snorkeling

Really neat cenote! The water was so crystal clear. Fun to see all the animals and lunch wasn't bad at all either!

5 of 5 starsReviewed April 26, 2015
royaroni
,
Lake Placid, New York
via mobile
Add Photo Write a Review

545 Reviews from our TripAdvisor Community

Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lake Placid, New York
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 26, 2015 NEW via mobile

Really neat cenote! The water was so crystal clear. Fun to see all the animals and lunch wasn't bad at all either!

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed April 25, 2015 NEW via mobile

Had a fantastic time zip lining here. The guides were so much fun but also very serious about safety. Perfect for myself and my 10 year old. Sanitation was a high priority for them with the equipment and I greatly appreciated that. 13 zips in all lasting about 45 minutes which was plenty of time. Gorgeous views of the jungle,... More 

Was this review helpful? Yes
San Francisco, California
Contributor
13 reviews 13 reviews
8 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2015 NEW

Gorgeous and great for snorkelers. The natural skylights were really neat and lots of fish. Pay for the shuttle in once ou pay admission.

Was this review helpful? Yes
Brooks, Canada
Reviewer
5 reviews 5 reviews
4 attraction reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

This centoe was very pretty. Our guide Carlos was very informative and the equipment that you were given was very clean and sanitized. Wish we could have swam alittle longer but was still a good excursion

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 20, 2015

It was very pretty! It was awesome the zip lines were amazing, more if you have Alex and Darvelio as guides!, The word for describe the cenote is 'WOW'.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 19, 2015 via mobile

The Cenote was small but beautiful!! We brought our 5 year old snorkeling for the first time and she loved it!! The jungle tour had about 10 different animals, it was just enough to hold her attention but not overwhelm or bore her. The resturant was okay, we had burgers and fajitas. Service was excellent and the staff was friendly.

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
22 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2015 via mobile

The zip line is ok the swimming in the cenote is very nice But the basic cave tour is awesome I am 6ft 2in and I had to bend pretty far over to get through some low ceilings but it was well worth it thank heaven's for the hard hats they give u it's a must to do

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

I did the cave tour. It was so pretty. Victor who was our tour guide was extremely knowledgeable about the formations of the caves and cenotes. Our entire family learned a ton and it was fun!

Was this review helpful? Yes 2
Grand Island, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

We started with the zipline - Alex was our tour guide. He was the best - he really loves his job and it showed in how he handled our group. Cave tour was fun and ended with snorkeling in the underground cenote. Very cool.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 14, 2015 via mobile

First we saw the monkeys, so cute and fun to watch, the reached out and touched us, one tried to get my bracelet. Then of to zip line My friend and I had never been zip lining before. They talked to us and made us feel very comfortable, they even talked us into hanging upside down! After zip lining Jose... More 

Was this review helpful? Yes

Travelers who viewed Aktun Chen also viewed

Akumal, Riviera Maya
Akumal, Riviera Maya
 

Been to Aktun Chen? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Aktun Chen and other visitors
7 questions
Ask a question
Los Angeles, California
Sioux Lookout, Canada

See all questions (7)

Questions? Get answers from Aktun Chen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?