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Akumal Dive Shop

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Address: km. 104 | North Akumal Bay, Akumal, Mexico
Phone Number: (52) 984 875 9032
Website
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 9:00 am - 5:00 pm
Description: The Original Akumal Dive Shop is a 5 Star PADI IDC center. The first dive...
The Original Akumal Dive Shop is a 5 Star PADI IDC center. The first dive shop on Mexico's Caribbean mainland. With over 30 years experience we offer the best from accommodation, tours, snorkeling and recreational diving to advanced levels of instructor training in Akumal Riviera Maya Mexico.
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TripAdvisor Reviewer Highlights

Read all 519 reviews
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  • 451
    Excellent
  • 51
    Very good
  • 9
    Average
  • 4
    Poor
  • 4
    Terrible
Most recent review
Excellent snorkelling to Cenotes Dos Ojos

The Akumal Dive shop is an established operation in town. Their satellite operation at Oasis Tulum hotel is where we dealt with them. We booked a snorkelling trip and were... read more

5 of 5 starsReviewed March 3, 2015
Vince d
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519 Reviews from our TripAdvisor Community

Date | Rating
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English first
1 review
5 of 5 stars Reviewed March 3, 2015 NEW

The Akumal Dive shop is an established operation in town. Their satellite operation at Oasis Tulum hotel is where we dealt with them. We booked a snorkelling trip and were well-taken care of by Fabio and Bragin on this day. Our hosts were accommodating and friendly. They had a good knowledge of the area and were most helpful in all... More 

Was this review helpful? Yes
Denver, Colorado
Top Contributor
92 reviews 92 reviews
45 attraction reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 26, 2015

I was in Akumal for 10 days and went diving twice with this dive operation. They are very attuned to making sure that all divers are educated in the equipment and the pace of the dive. We did one ocean dive and 2 denote dives. Both dive masters were wonderful. Adiel was the dive master on our ocean dive and... More 

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1 review
5 of 5 stars Reviewed February 23, 2015

My wife and I went to this shop for our first time snorkeling. At first I was little concerned about the safety because it was windy and there were some big waves, after swallowing some seawater, I finally got the hang of it and enjoyed the underwater world. There were two guides with us and one of them took awesome... More 

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Calgary, Canada
1 review
5 of 5 stars Reviewed February 23, 2015

I completed my open water diver course at Akumal Dive Shop and I couldn't be more pleased! The whole process of booking was made easy by Helmie. The front desk staff were super friendly and professional. Marco, my dive instructor was an amazing instructor who easily gauged the comfort level of all of us diving and made the experience unforgettable.... More 

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed February 20, 2015

When you arrive at Akumal Beach you will be approached by many people wanting to give you a snorkel tour; ignore them and head directly to the Dive Shop. The Dive Shop has washrooms, lockers, showers, snorkel gear, and offers snorkeling tours. For $25 we were able to use all of the amenities and had a wonderful guide, Diego, who... More 

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Lake Arrowhead, California
Top Contributor
67 reviews 67 reviews
24 attraction reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

From start to finish, we had the best experience with the Akumal Dive Shop. Helmie was quick to respond to my email requests and questions, patiently re-scheduling twice when we had trouble with our car rental, and provided helpful information that I hadn't even thought to ask. We took the advice of other reviewers who said to arrive early, before... More 

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Victoria, Canada
Senior Contributor
32 reviews 32 reviews
6 attraction reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed February 16, 2015

I booked two dives for my 19 and 20 year old kids. they had a great time. They did a shallow reef dive and saw a lot of sea turtles, fish and beautiful coral on the reef. My daughter had trouble with her ears but the master diver helped her descend slowly and was very understanding. They were very helpful,... More 

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Maumee, United States
2 reviews
5 of 5 stars Reviewed February 10, 2015

As a family of 18 with 5 certified divers and 2 that wanted to get certified I was concerned about making arrangements that would make everyone happy especially during the busiest week of the year (between Christmas and New Year) but the BEST decision I made was to choose Akumal Dive shop! The staff was friendly, helpful, and always professional.... More 

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Washington DC
Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2015

I came here as part of a tour with Ecab Explorer. Our fantastic guide Raul took us out snorkeling in Akumal Bay. He was friendly and thoughtful..helped a first time snorkeler have a wonderful experience. We saw many turtles as well as a ray and he and the photographer were friendly and professional. Ask for Raul if you go snorkeling... More 

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New York City, New York
Senior Contributor
35 reviews 35 reviews
3 attraction reviews
134 helpful votes 134 helpful votes
1 of 5 stars Reviewed February 8, 2015

It's as though they didn't want or need our business. I was there alone (with no other customers in sight) waiting patiently in the shop for 10 minutes after looking briefly at snorkeling gear and checking prices for rentals on the board while the girl behind the desk did her on thing on the computer or walked around and ignored... More 

Was this review helpful? Yes 4
theakumaldiveshop, Public Relations Manager at Akumal Dive Shop, responded to this review

Hi TravelandFoodGlutton, We appreciate your comments, thank you for taking the time to review us on TripAdvisor. In light of what our investigation revealed, we took your experience and review quite seriously, we’re sorry for having given you this impression (i.e., that we ‘didn't want or need [your] business’). Likewise, the person you mention in your review asked us to... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?