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Address: 9770 Highlands Road, Highlands, NC 28741
Phone Number: 828.524.5850
Website
Today
10:00 am - 4:00 pm
Open now
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Hours:
Sun - Sat 10:00 am - 4:00 pm
Description: Jackson Hole Gem Mine has been a family owned business since it was built...
Jackson Hole Gem Mine has been a family owned business since it was built in 1952. We are located exactly 9 miles from beautiful downtown Highlands, and 9 miles from downtown Franklin. We are 1/3 of a mile from the breathtaking Cullasaja Falls (means "sweetwater" in Cherokee). Also, 5 miles from Dry Falls (seen in The Last of the Mohicans). Our guests can browse our huge rock shop and gift store, or eat hot boiled peanuts on our front porch overlooking the beautiful Cullasaja River. Our gem mine is all weather fun for the whole family. Macon County is considered the "Gem Capital of the World" for a reason! Come and buy a bucket to sift! Small Buckets are $10 each, and one per person. Ultimate Buckets are $30 each or 2 for $50. These buckets are big and can be shared! We also have a $100 Bucket Club. This bucket is great for families. With this, you receive a $45 free cut of a gemstone that you find! Chuck is a master lapidary and we can help you choose what would be the best thing in your find to cut! We are handicapped accessible and very kid/pet friendly.
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TripAdvisor Reviewer Highlights

Read all 53 reviews
Visitor rating
  • 32
    Excellent
  • 12
    Very good
  • 6
    Average
  • 1
    Poor
  • 2
    Terrible
My Kids Loved This! Pee Before You Go!

We stopped here in October 2014 with our two little boys--ages 5 and 9. We bought a large bucket of gravel (about $30). It took our boys about 30 minutes to sift through all the... read more

4 of 5 starsReviewed October 24, 2014
Jennifer M
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53 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
Miami, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 1, 2014

Everyone becomes a kid again at a "gem mine". The running water simulates a stream, and sifting through buckets of dirt from local mountainsides spikes an interest in the history of "panning for gold", as the Pioneers left the East and headed West to find their fortunes. Locally, the North Carolina Highlands produces Ruby, Sapphire and Amethyst, Emerald and Quartz... More 

Was this review helpful? Yes
Level Contributor
178 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed October 24, 2014

We stopped here in October 2014 with our two little boys--ages 5 and 9. We bought a large bucket of gravel (about $30). It took our boys about 30 minutes to sift through all the gravel and they had a great time! There was a young man helping out back and he was great. He really took time to show... More 

Was this review helpful? Yes
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 14, 2014

My friend and I bought some nice stones and fossils. The clerk at the counter, made a switch on his and when he came home he found that what he paid for was a much lesser quality than what he had picked out! Be warned, be warned!

Was this review helpful? Yes 6
1 review
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 13, 2014

I purchased some very nice fossils for presents.I knew they were over priced but I knew who would like them,so I bought them.A switch was made during bagging.I was sent on my way with trash.Should I go back and ask these low life creeps to lie to me?

Was this review helpful? Yes 10
Chuck G, Owner at Jackson Hole Gem Mine, responded to this review

We are sorry that you feel as though you've had a negative experience at Jackson Hole. I can assure you and all readers that no such "switch" would occur at our establishment. We pride ourselves in treating all of our customers as friends. If you would like to resolve this issue, please contact us by phone or email provided at... More 

Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 10, 2014

We totally enjoyed our visit to this small business! Did the 50$ for two buckets. ..would do the 100$ bucket next time! Gem finding was fun! Not over the top exciting but educational and ejoyable! Kids enjoyed getting something made from there Gems. 10 to ship to the house or pick up the next day.

Was this review helpful? Yes
Plantation, Florida
Level Contributor
47 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 6, 2014

We took my 5 year old to the mine and she had a blast. We found a ton of nice gems/rocks and even had one cut. The fellow Jamie who helps you sift was extremely helpful with identifying the stones. He made my little girl's day. She loved it so much we went back again the next day. Great family... More 

Was this review helpful? Yes 1
Kennesaw, Georgia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

My husband and I have visited Jackson Hole yearly since we found it in 2000. Each year we buy buckets of dirt and have a grand time going through them and finding the variety of gemstones. Just about every year we have stones cut and jewelry made, and I have been well pleased with the quality of the work. I... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
Level Contributor
45 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed June 25, 2014

A PERFECT ENDING TO OUR GEM MINING TOUR THROUGH OUT FRANKLIN. The gentlemen there were so helpful and very nice. I wish we had much more time there but it was close to closing time and a guy named J.T was really COOL ;-) with helping my family and his co-worker was wonderful as well. Excellent set-up breeze comes through... More 

Was this review helpful? Yes 2
Jacksonville, Florida
Level Contributor
22 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 23, 2014

My kids, age 4, 7, and 12 all said it was the highlight of their trip. I really enjoyed it myself, but gave it three stars for three reasons: )1) a little pricey for a family on a budget $50 for two big buckets that gave you about 40 mins of entertainment. (2) no one assisted us once outside. We... More 

Was this review helpful? Yes 2
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 22, 2014

Fun and great for a rainy day, best to get the 2-50 bucket. We had a blast digging through it. Came home with a bag full of gems.

Was this review helpful? Yes 1

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Additional Information about Jackson Hole Gem Mine

Address: 9770 Highlands Road, Highlands, NC 28741
Phone Number: 828.524.5850
Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Highlands
Open Hours:
Sunday 10:00 am - 4:00 pm
Monday 10:00 am - 4:00 pm
Tuesday 10:00 am - 4:00 pm
Wednesday 10:00 am - 4:00 pm
Thursday 10:00 am - 4:00 pm
Friday 10:00 am - 4:00 pm
Saturday 10:00 am - 4:00 pm

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