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Address: Hendersonville, NC
Phone Number: 888-634-3939
Website
Fee: Yes

TripAdvisor Reviewer Highlights

Read all 34 reviews
Visitor rating
  • 14
    Excellent
  • 3
    Very good
  • 2
    Average
  • 1
    Poor
  • 14
    Terrible
Poor communication, good wineries, not a good value

This company is very frustrating to communicate with. They list a phone number on their website but they don't answer the phone and their message says the don't accept voice mail... read more

3 of 5 starsReviewed June 8, 2014
TravelSouthernQueen
,
Asheville, North Carolina
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34 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Asheville, North Carolina
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 8, 2014

This company is very frustrating to communicate with. They list a phone number on their website but they don't answer the phone and their message says the don't accept voice mail messages and that you must email them. However, I went on the tour and thought it was fun. The two wineries they took us to were picturesque and the... More 

Was this review helpful? Yes 1
Hendersonville, NC
Level Contributor
35 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed March 16, 2014

The other recent reviews pretty much describe our experience---this company was unresponsive to phone calls, e-mails, and even in-person visits in our five months of trying to schedule a tour. A date was finally booked, but then we found it had been cancelled when we attempted to confirm it a few days before the tour. We never were notified of... More 

Was this review helpful? Yes 4
Concord, North Carolina
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 17, 2013

I had gotten a Groupon for this tour an waited until the fall to go. There is no way but email to contact this company and they do not respond in a timely manner, if you're lucky to get a response at all. My tour was scheduled for October but was cancelled due to the tour guides family emergency. We... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 8, 2013

Our Wine Tour was OK however, Kimberlee has the worse customer service skills! She started a Wine Club in Charlotte, NC. She took our club membership dues and then abruptly step down as the Club Organizer! We never received any refunds or any further communication. Please avoid Kimberlee Young, Travels in Wine, The Poe House and any of her other... More 

Was this review helpful? Yes 2
Raleigh, North Carolina
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 29, 2013

My husband bought me a wine tour from this group via LivingSocial in May 2013 for mothers day. It is now nearly November, and we have had ZERO customer service. My husband has called, only to be redirected to an email which is never monitored. He has tried countless number of times to get a hold of them and to... More 

Was this review helpful? Yes 4
Greenville, South Carolina, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 22, 2013

My wife and I have been waiting until the fall to use a Groupon for Travels in Wine, and when I tried to schedule an appointment, by the phone # provided, it goes to a phone that is never answered and cant leave a message. You then are directed to an email, which never gets responded too. Finally after a... More 

Was this review helpful? Yes 2
Charlotte, North Carolina
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 21, 2013

I got the Groupon last April and called and left numerous messages in order to schedule. The only way I got a response is by sending a request form for a large party then once they emailed me back I noted I had the groupon for 2 people. I scheduled 3 months later because they were too busy and after... More 

Was this review helpful? Yes 1
Matthews, North Carolina
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 16, 2013

This company is so difficult to communicate with. Left several message and emails. Only after calling Living Social to complain that we couldn't use our vouchers did the company respond and book a tour for 2 months later. THEN THEY CANCELLED ON US 2 DAYS BEFORE OUR SCHEDULED TOUR!!! We were trying to be understanding and give them another chance... More 

Was this review helpful? Yes 1
Columbia, South Carolina
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 7, 2013

I purchased a groupon months ago and it expires this month so I have been trying to schedule with them for over a week with absolutely no response from them via phone or email!!! I've sent three emails and called numerous times. There is no one to ever answer the phone and all inquiries are directed to email which is... More 

Was this review helpful? Yes 1
Columbia, South Carolina, United States
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 6, 2013

It should have been an omen when I was emailing Kimberlee, the liaison, I was told that they had room for my husband and I for a private tour and that I needed to book ASAP and in the next email she acted like we had never communicated at all and that the dates I had given her in the... More 

Was this review helpful? Yes 2

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Additional Information about Travels in Wine Day Tours

Address: Hendersonville, NC
Phone Number: 888-634-3939
Location: United States  >  North Carolina (NC)  >  North Carolina Smoky Mountains  >  Hendersonville

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