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Address: 100 Woodland Pond Drive, Cary, NC 27513
Phone Number: 919.447.4170
Website

TripAdvisor Reviewer Highlights

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  • 61
    Excellent
  • 7
    Very good
  • 3
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    Terrible
Great treat!

My company treated the management team and spouses to a night at the Umstead and also included the spa. It was very relaxing and the facility, though small, was impeccable. The... read more

5 of 5 starsReviewed May 17, 2015
Tad R
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72 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 17, 2015 NEW

My company treated the management team and spouses to a night at the Umstead and also included the spa. It was very relaxing and the facility, though small, was impeccable. The grounds were beautiful and Spring was in full bloom! The staff were professional, polite and courteous. A real gem hidden away in Cary, NC! Highly recommend.

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 18, 2015

The Umstead Hotel and Spa is gorgeous. The grounds are beautiful and peaceful. We stayed for night but didn't do any spa treatments. It is pricey, but it was worth it.

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Kernersville, North Carolina
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2014 credit card Amex Card Member Review

Visited the Umstead Hotel and Spa for the first time in August of 2014. Have traveled a great deal, both within the U.S. and internationally, during my public relations career with Fortune 500 companies. Can honestly say that the Umstead is on a par with any of the best hotels and resorts I've had the pleasure to visit. From the... More 

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Leesville, Louisiana
Top Contributor
82 reviews 82 reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed December 14, 2014

My sister and I spent the day at the umstead spa, followed by a late lunch in the bar….a wonderfully relaxing day! Beautiful spa, not to large, excellent amenities available, outdoor pool and indoor hot tub, selection of teas and water….perfect. Relaxing! Verlinda , the esthetician, has expert tiny hands, my facial was a very good experience and her recommendations... More 

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Durham, North Carolina
Top Contributor
60 reviews 60 reviews
8 attraction reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 9, 2014

I spent the afternoon at the Umstead Spa--the deep tissue massage really took the knots out of my muscles. The eucalyptus steam and sauna, as well as the rather subtle whirlpool, were great before and after the massage. The atmosphere is muted, and staff are nearly all impeccably polite. There were a couple of gaps in my experience--I was given... More 

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Sarasota, Florida
Senior Contributor
21 reviews 21 reviews
3 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 21, 2014 credit card Amex Card Member Review

Food has gone downhill at Heron's, the Umstead's fine dining restaurant. The menu is a price fixed affair with small portions of each course. I had the poached Langnoustines to start which consisted of one cold langoutine in a cold broth. I always thought poached meant it would be served at least warm. The waiter then brought me another one... More 

Was this review helpful? Yes 2
Charlotte, NC
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 28, 2014

My husband and I stayed here for just one night but thoroughly enjoyed our few hours at the Umstead. The staff goes out of their way to address you by name which was a nice touch. The food was wonderful- we had lunch at the bar one day and brunch at Heron's the next morning. The portions are on the... More 

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Boston, Massachusetts
Senior Contributor
47 reviews 47 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 4, 2014

My best friend and I booked treatments at this wonderful spa. We had pedicure, manicure and swedish massage. It was absolutely heavenly. The spa has great space with indoor sauna, outdoor pool. The staff were superb and we will probably make this an annual treat. We stayed for High Tea at the hotel and again were so thrilled with the... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for sharing your spa experience on TripAdvisor. I am delighted you enjoyed a girls outing at The Umstead Spa. We look forward to welcoming you again for pampering and relaxation. With best regards, Jim Beley More 

Raleigh
Top Contributor
53 reviews 53 reviews
5 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 11, 2014

My husband and I travel a lot, and one of our favorite things to do is go to the spa when available. The Umstead Spa is by far the cleanest, nicest, most accommodating, and most relaxing place I have visited. My husband got me their "walk in the park" package for my birthday - what a day. He dropped me... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for sharing your spa day experience. You were treated to a special day and I'm delighted to learn we exceeded your expectations. We appreciate your business and hope to have you back to The Umstead Spa in the future. With best regards, Jim Beley More 

Henderson, Nevada, USA
Senior Contributor
34 reviews 34 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014 credit card Amex Card Member Review

This is the ideal place to go for relaxation and comfort. You're made to feel so worthy and important. Everyone was so nice, so helpful, so courteous.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, We truly value each and every one of our guests. It gives me great pleasure to know that you felt appreciated and relaxed during your time spent with us. We hope to have earned your business in the future. With best regards, Jim Beley More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?