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The Umstead Spa

100 Woodland Pond Drive, Cary, NC 27513
919.447.4170
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Ranked #1 of 9 activities in Cary
Type: Spas
6 visitor photos
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64 reviews from our community

Visitor rating
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Date | Rating
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English first
Raleigh
Senior Contributor
33 reviews 33 reviews
5 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 11, 2014

My husband and I travel a lot, and one of our favorite things to do is go to the spa when available. The Umstead Spa is by far the cleanest, nicest, most accommodating, and most relaxing place I have visited. My husband got me their "walk in the park" package for my birthday - what a day. He dropped me... More

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Henderson, Nevada, USA
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014 credit card Amex Card Member Review

This is the ideal place to go for relaxation and comfort. You're made to feel so worthy and important. Everyone was so nice, so helpful, so courteous.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, We truly value each and every one of our guests. It gives me great pleasure to know that you felt appreciated and relaxed during your time spent with us. We hope to have earned your business in the future. With best regards, Jim Beley More

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

What a decadent retreat in the heart of the research triangle. I could have spent a week there just walking the property and indulging in spa treatments. The rooms are modern and comfortable - the bathrooms are palatial!

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The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, We appreciate your glowing review. Thank you for choosing to stay at The Umstead Hotel and Spa and for utilizing the amenities of the property. We hope to accommodate you in the future! With best regards, Jim Beley More

Nashville, Tennessee
Contributor
12 reviews 12 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2014 credit card Amex Card Member Review

The Umstead and its staff are great! We stayed the last weekend in April.We would not have know about this beautiful hotel if we had not found it through American Express FHR,and glad we did. This is my second visit in the last year and a half at The Umstead to visit family. The first was with my sister and... More

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The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, As a valued guest and member of the American Express Fine Hotels Program - we appreciate your visit with us. I am so happy you took advantage of the amenities such as the pool, the complimentary bicycles, the bar and others! We hope you find your way back to us one day soon in the future. With best... More

Fla
Senior Contributor
32 reviews 32 reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 8, 2014 credit card Amex Card Member Review

I wish I could spend a year here, just perfect and does totally live up to its five star status by Mobil

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for your enthusiastic review of your recent stay! With best regards, Jim Beley More

Marlow, United Kingdom
Senior Contributor
27 reviews 27 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 23, 2014 credit card Amex Card Member Review

I was expecting luxury and I got it! Especially the spa and facilities. Out of this world. The service levels were fabulous too, no-one could do enough for you. Herons restaurant was a stand out although I only had breakfast there.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for your review of The Umstead Spa. I am delighted to learn that we lived up to your expectations and that you thoroughly enjoyed your experiences with us. We look forward to welcoming you back in the future! With best regards, Jim Beley More

Orlando, Florida, USA
Senior Contributor
23 reviews 23 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2014 credit card Amex Card Member Review

Based on all the recommendations, honestly expected more. The hotel rooms are very nicely appointed and the highlight of the stay. The lobby area and outdoor patio are a great place to have a drink. The service was good, but not exceptional, the food was good, but not great. Probably the nicest hotel in the area, so still the obvious... More

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The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for sharing your recent experience. I am personally disappointed that we did not exceed your expectations during your stay. I appreciate your fond review of the rooms and public spaces of the hotel but I do hope you allow us the opportunity to welcome you again. It would be our sincere pleasure to ensure your stay... More

Pittsboro, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2014

I live locally so I love to come here several times a year to escape the world. It was a peaceful day right after a snow storm. I sat outside in the lovely hot tub and watched the snow melt from the trees. The renovations are wonderful. The ladies lounge area is so tranquil and well designed! What a warm... More

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The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, The picture you paint is truly idyllic. We've had some interesting weather this winter, but I can't imagine a better spot to enjoy it than our outdoor current pool. Thank you for sharing your experience and we look forward to welcoming you back for another treat! With best regards, Jim Beley More

Raleigh, North Carolina
Top Contributor
52 reviews 52 reviews
8 attraction reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 16, 2014

I love this spa. It's not a regular thing, as it is prohibitively expensive, but for a special treat or girls' day out, it's perfect. The spa is located in the Umstead Hotel on the SAS campus in Cary. There is a separate parking area and entrance for spa guests, which is nice, if like me, you like to go... More

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The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, I sincerely appreciate your valuable feedback of The Umstead Spa. We strive to make The Umstead Spa experience a memorable value. We are delighted that you have participated in several of our various spa treatments and we are very pleased to learn of your enthusiasm for the facial treatments; our estheticians strive to provide personalized service to each... More

Santa Rosa, California
Reviewer
4 reviews 4 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014 credit card Amex Card Member Review

Beautiful gracious hotel. The hotel bar staff was a bit stuff and not very accommodating to our needs, and the feeling is a bit pretentious. We wanted drinks rather than drinks and appetizers and were moved from the more warm and friendly bar area to a lobby area that was nearly empty. I would expect a hotel like this to... More

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for your constructive feedback. We regret that you felt inconvenienced during your visit to The Bar and Lounge. We hope that upon returning we'd be given the opportunity to exceed your expectations. With best regards, Jim Beley More

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