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Address: 100 Woodland Pond Drive, Cary, NC 27513
Phone Number: 919.447.4170
Website

TripAdvisor Reviewer Highlights

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World Class Hotel and Spa in Cary, NC

Visited the Umstead Hotel and Spa for the first time in August of 2014. Have traveled a great deal, both within the U.S. and internationally, during my public relations career... read more

5 of 5 starsReviewed December 31, 2014
John S
,
Kernersville, North Carolina
credit card Amex Card Member Review
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70 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
Kernersville, North Carolina
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2014 credit card Amex Card Member Review

Visited the Umstead Hotel and Spa for the first time in August of 2014. Have traveled a great deal, both within the U.S. and internationally, during my public relations career with Fortune 500 companies. Can honestly say that the Umstead is on a par with any of the best hotels and resorts I've had the pleasure to visit. From the... More 

Was this review helpful? Yes
Leesville, Louisiana
Top Contributor
82 reviews 82 reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed December 14, 2014

My sister and I spent the day at the umstead spa, followed by a late lunch in the bar….a wonderfully relaxing day! Beautiful spa, not to large, excellent amenities available, outdoor pool and indoor hot tub, selection of teas and water….perfect. Relaxing! Verlinda , the esthetician, has expert tiny hands, my facial was a very good experience and her recommendations... More 

Was this review helpful? Yes
Durham, North Carolina
Top Contributor
56 reviews 56 reviews
8 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 9, 2014

I spent the afternoon at the Umstead Spa--the deep tissue massage really took the knots out of my muscles. The eucalyptus steam and sauna, as well as the rather subtle whirlpool, were great before and after the massage. The atmosphere is muted, and staff are nearly all impeccably polite. There were a couple of gaps in my experience--I was given... More 

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Sarasota, Florida
Contributor
20 reviews 20 reviews
3 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 21, 2014 credit card Amex Card Member Review

Food has gone downhill at Heron's, the Umstead's fine dining restaurant. The menu is a price fixed affair with small portions of each course. I had the poached Langnoustines to start which consisted of one cold langoutine in a cold broth. I always thought poached meant it would be served at least warm. The waiter then brought me another one... More 

Was this review helpful? Yes 1
Charlotte, NC
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 28, 2014

My husband and I stayed here for just one night but thoroughly enjoyed our few hours at the Umstead. The staff goes out of their way to address you by name which was a nice touch. The food was wonderful- we had lunch at the bar one day and brunch at Heron's the next morning. The portions are on the... More 

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Boston, Massachusetts
Senior Contributor
40 reviews 40 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 4, 2014

My best friend and I booked treatments at this wonderful spa. We had pedicure, manicure and swedish massage. It was absolutely heavenly. The spa has great space with indoor sauna, outdoor pool. The staff were superb and we will probably make this an annual treat. We stayed for High Tea at the hotel and again were so thrilled with the... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for sharing your spa experience on TripAdvisor. I am delighted you enjoyed a girls outing at The Umstead Spa. We look forward to welcoming you again for pampering and relaxation. With best regards, Jim Beley More 

Raleigh
Top Contributor
53 reviews 53 reviews
5 attraction reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 11, 2014

My husband and I travel a lot, and one of our favorite things to do is go to the spa when available. The Umstead Spa is by far the cleanest, nicest, most accommodating, and most relaxing place I have visited. My husband got me their "walk in the park" package for my birthday - what a day. He dropped me... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, Thank you for sharing your spa day experience. You were treated to a special day and I'm delighted to learn we exceeded your expectations. We appreciate your business and hope to have you back to The Umstead Spa in the future. With best regards, Jim Beley More 

Henderson, Nevada, USA
Senior Contributor
27 reviews 27 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2014 credit card Amex Card Member Review

This is the ideal place to go for relaxation and comfort. You're made to feel so worthy and important. Everyone was so nice, so helpful, so courteous.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, We truly value each and every one of our guests. It gives me great pleasure to know that you felt appreciated and relaxed during your time spent with us. We hope to have earned your business in the future. With best regards, Jim Beley More 

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014 credit card Amex Card Member Review

What a decadent retreat in the heart of the research triangle. I could have spent a week there just walking the property and indulging in spa treatments. The rooms are modern and comfortable - the bathrooms are palatial!

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, We appreciate your glowing review. Thank you for choosing to stay at The Umstead Hotel and Spa and for utilizing the amenities of the property. We hope to accommodate you in the future! With best regards, Jim Beley More 

Nashville, Tennessee
Senior Contributor
24 reviews 24 reviews
4 attraction reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 12, 2014 credit card Amex Card Member Review

The Umstead and its staff are great! We stayed the last weekend in April.We would not have know about this beautiful hotel if we had not found it through American Express FHR,and glad we did. This is my second visit in the last year and a half at The Umstead to visit family. The first was with my sister and... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Spa, responded to this review

Dear Guest, As a valued guest and member of the American Express Fine Hotels Program - we appreciate your visit with us. I am so happy you took advantage of the amenities such as the pool, the complimentary bicycles, the bar and others! We hope you find your way back to us one day soon in the future. With best... More 

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