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Great Smoky Mountains Railroad

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Address: 226 Everett Street, Bryson City, NC 28713
Phone Number: 18008724681
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Today
8:00 am - 5:00 pm
Closed now
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Hours:
Sun - Sat 8:00 am - 5:00 pm
Recommended length of visit: 1-2 hours
Description:

A 52-mile rail journey through valleys, inside winding tunnels and across...

A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.

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TripAdvisor Reviewer Highlights

Read all 1,439 reviews
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  • 650
    Excellent
  • 366
    Very good
  • 197
    Average
  • 126
    Poor
  • 100
    Terrible
Time to go again

I have been on the Smoky Mountain train many times. It's a great ride to Bryson City ,enjoy the view and have lunch and walk around the city then get back on train for ride back... read more

4 of 5 starsReviewed yesterday
deeMatthews_nc
,
matthews,nc
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1,439 Reviews from our TripAdvisor Community

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matthews,nc
Level Contributor
136 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have been on the Smoky Mountain train many times. It's a great ride to Bryson City ,enjoy the view and have lunch and walk around the city then get back on train for ride back to Sylvia.. I've never taken the lunch train but seriously thinking about doing it next.. Best time is early fall,make sure to make reservations.... More 

Helpful?
Thank deeMatthews_nc
Crossville
Level Contributor
10 reviews
4 attraction reviews
5 of 5 stars Reviewed 2 days ago NEW

We took the moonshine train trip with visiting friends. Such a fun day activity. Food and service was outstanding. Really appreciated the fact that they gave Military discounts!

Helpful?
Thank James N
Loganville, Georgia
Level Contributor
9 reviews
4 attraction reviews
4 of 5 stars Reviewed 4 days ago NEW

I enjoyed the train ride and my only complaint was I was hoping to get to see a little bit higher elevation of the mountains. The River was beautiful and the shops in the town of Dillsboro were nice. We had a 1 1/2 lay over and we ate at the Haywood BBQ (which I highly recommend) they were quick... More 

Helpful?
Thank Paula Q
Bryson City, North Carolina
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

If you are really young and crazy about the polar express, or just really crazy about trains this could be a fun ride, the train cars are old and look it. For the polar express the whole effect is rather weak unless you are a young kid.

Helpful?
Thank Plpnnc
Tampa, Florida, United States
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have ridden the Great Smoky Mountain Railroad 3 or 4 times over the past 5+ years. Every time we are visiting NC or TN, our kids ask us if we can go. It is BEAUTIFUL!!! I can't say enough about the 4 hour journey (part of that time, you are walking around the mid-way stop at the Nantahala Outdoor... More 

Helpful?
Thank Melissa L
Waxhaw, North Carolina, United States
Level Contributor
64 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They will just have to do more of these wine tours. The one we were on went to Dillsboro. The Polar Express was also running. It was fun seeing the little kiddies dressed in their pajamas. The Christmas decoration in town were so pretty.It stopped so folks could walk around. The food was okay, being in food service I dreamed... More 

Helpful?
Thank Carol S
GSMR, GSMR Team at Great Smoky Mountains Railroad, responded to this review

Thanks Carol! Our MacNeill Uncorked fine wine experience has been a huge hit! Our next fine wine experience is February 13th on the 11 am Tuckasegee River excursion. Working with the French Broad Vignerons has paired us with a wonderful assortment of reds and whites for any palate! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I went on the trip to Nantahala and the first class experience was definitely worth what we paid. Great food! Will definitely do the Dillsboro trip in the future.

Helpful?
Thank Heather G
GSMR, GSMR Team at Great Smoky Mountains Railroad, responded to this review

GSMR is pleased to hear about your recent Nantahala Gorge Excursion! We are currently running our Tuckasegee River Excursions at 11 am on Saturdays until April. We look forward to see you aboard again soon! Stay warm and safe travels! More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I will never take my grand babies here we paid for the best class the lady that was our entertainment acted like she really did not want to be there at all my grandbaby ask for a refill on hot chocolate and was told no and really you got about 2 to 4 ounces if you were lucky. She never... More 

Helpful?
2 Thank Angela S
GSMR, GSMR Team at Great Smoky Mountains Railroad, responded to this review

Hello Mrs. Shadwick- Thank you for taking the time to review your experience on the Polar Express. If you have any further concerns please feel free to contact our customer service agents at customer-service@gsmr.com. -GSMR Team More 

Florence, AL, United States
Level Contributor
60 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first time and just loved the scenery enroute, site of Fugitive train wreck filming & shopping/dining at layover in Dillsboro before returning to Bryson City.

Helpful?
Thank Paula G
GSMR, GSMR Team at Great Smoky Mountains Railroad, responded to this review

Greeting Paula- We are pleased that you enjoyed your trip on our Tuckasegee River Excursion. Hope to see you aboard again soon! -GSMR Team More 

Pensacola, Florida
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Highly over priced family ride. We spent $200. for a family of 4 and both children were under 5, one child was 2 years old. It was a costly lesson learned for our vacation in the Smokies. Our 5 year old was injured when we had to move seven cars forward for our lunch that was never served as promised.... More 

Helpful?
4 Thank Schrecks
GSMR, GSMR Team at Great Smoky Mountains Railroad, responded to this review

Schreck Family- Thank you for taking the time to notify us about your experience. We looked into the date ridden and didn't find an incident report but we are pleased that someone was able to contact you further about your concerns. We hope that the contact resolved any further concerns you may have had. We hope that this non-typical experience... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?