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Empire City Casino at Yonkers Raceway

810 Yonkers Ave, Yonkers, NY 10704
914 968 4200
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46%
Ranked #6 of 6 Attractions in Yonkers
Type: Horse Tracks, Casinos & Gaming
Attraction details

Hotels near Empire City Casino at Yonkers Raceway

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128 reviews from our community

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Date | Rating
  • Chinese (Simplified) first
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English first
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 17, 2014

Empire Casino is a nothing but a big scam. its only there to make money for themself and cheat the public.when they first openned , it was a nice place to go:play the slots and eat.But now its not like that anymore.The machine doenst pay anymore it only take all your money away.they are constanly changing the machine games with... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 14, 2014 via mobile

I have been comming here for seven years ,and i have gotten cards in the mail with promotion give sways for weekends on it ,but when I try to redeem it I'm told by the teller I can't because I didn't play enough the last month ,I always thought that if someone or something sent you something with your name... More

Was this review helpful? Yes 2
Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

Shelly, We apologize for the misunderstanding regarding our mail promotions. The required terms and conditions are outlined on the cards and we’re sorry for any inconvenience this has caused. Thank you for your feedback and we hope to see you again soon. More

New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 5, 2014

My wife and I were loyal Empire city patrons untill they took our accumulated players card points away because we did not gamble at the casino for three months. Do they expect us to show up every week? they should show some loyalty as well. I guess the only loyalty they have is to the mighty dollar.

Was this review helpful? Yes 1
Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

Rock1016, we are sorry to hear about your experience and what happened. We would like to discuss this further with you, please contact a casino host at 914-968-4200. Thank You More

New Rochelle, New York
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 31, 2014

I have been coming here for years and I am so tired of losing. I believe they control everything we do; from using points on cards that we 'earn' to making sure we lose every dollar we win. I've learned to use cash when I win, and cash in the ticket; Lord knows it took me years to figure that... More

Was this review helpful? Yes 2
Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

Hello, It’s disheartening to learn you’ve been less than pleased with your recent visits. Great pride is taken in the variety of exciting table games and slot machines we provide our guests. We hope your luck changes on future visits. Feel free to contact us directly if you would like to discuss this matter further. Thank you for your business. More

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 11, 2014

This is an easily accessible casino from all modes of transportation. There is ample parking and free busses to transport you from the parking lot to the casino and back. As with all casinos they offer a free membership to the players club where you can play and earn points that can be traded for free play, gifts, or food.... More

Was this review helpful? Yes 1
Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

Constance P, Thanks for telling us about your experience. We are happy you enjoy yourself at our casino. Thank you! More

Harrison
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 7, 2014

Is the general public aware that if...you are ill, away, incapacitated and unable to visit...that your accumulated points are taken (stolen) from you. I am told by the Promotions Manager/Supervisor that it is my responsibility to visit the desk and look around for notices???? Insane".? Where in America when one is a member of a club, rewards, frequent flyer miles,... More

Was this review helpful? Yes 2
Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

Lucy T- We apologize for the issue with your Empire Points and we would like the opportunity to discuss this further. Please contact a Casino Host at your earliest convenience, (914) 968-4200. More

Tuckahoe, New York
Top Contributor
64 reviews 64 reviews
15 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 3, 2014

I had originally written a review about Empire City and had not enjoyed my time here. I respect that management responded in a positive way, and I took them up on going back to the Casino. So I decided to take my grandparent's on a Wednesday and have to say that it seemed a lot cleaner and I definitely enjoyed... More

Was this review helpful? Yes 1
Fishkill, New York, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 28, 2014

Not only did I loose my free pay and my own money but this casino is totally smoke free. And provides no comfortable outdoor areas. Not to mention its huge and theres more than enough space to split it up to be fair for smokers and non smokers alike. Much better off going to CT and NJ for a real... More

Was this review helpful? Yes 2
USA
Senior Contributor
21 reviews 21 reviews
3 attraction reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 10, 2014

The layout of the casino is very nice, the restrooms are beautiful and clean, the food court is typical, just ok. The slots are very tight, I have only managed to win 40 bucks on penny machines, and 70 bucks on video poker, and those wins were few and far between, so I don't play the slots here any longer,... More

Was this review helpful? Yes 3
Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

jacal- Thank you for taking the time to write this review. We appreciate your suggestions and we will consider them! We are always looking for areas to improve upon and value our customers’ opinions. We hope to see you again! More

Bronx, N.Y.
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 10, 2014

It didn't have the feel of an Atlantic City casino. It was okay. We gambled for the fun of it, didn't really understand some of the slot machines and what to you have to get in order to win. I didn't like the computerized black jack tables , roulette tables. It is convenient to get there, and the Italian restaurant... More

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Eileen R, Manager at Empire City Casino at Yonkers Raceway, responded to this review

malv1363- Thank you for the review, we appreciate your feedback. We are happy to hear you enjoyed Nonno’s Trattoria, and we hope to see you back again soon! More

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