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Address: 321 Main Street, Union Station, Utica, NY 13501
Phone Number: +1 800-819-2291
Website
Description: All aboard for the Adirondacks, travel through remote forests, past...
All aboard for the Adirondacks, travel through remote forests, past sparkling rivers, over bridges, tranquil ponds and streams, into the magnificent beauty of the six million acre Adirondack Park. Become a witness of nature's beauty and look out for the many animals and birds along the routes. Our train adventures offer many different scenic excursions departing from Utica's Union Station, Thendara Station near Old Forge, Saranac Lake Union Depot and Lake Placid Station. For more information on on departures or for contact information please check out our website.
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TripAdvisor Reviewer Highlights

Read all 90 reviews
Visitor rating
  • 35
    Excellent
  • 31
    Very good
  • 9
    Average
  • 9
    Poor
  • 6
    Terrible
Polar Express amazing but get a new Santa

We took our 5 year old son who has loved the Polar express movie for years now and our 1 and a half year old daughter. We were surprised to find that there was entertainment in... read more

4 of 5 starsReviewed December 24, 2014
Kimberlie M
,
Rochester, New York
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90 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Rochester, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 24, 2014

We took our 5 year old son who has loved the Polar express movie for years now and our 1 and a half year old daughter. We were surprised to find that there was entertainment in the station prior to boarding, this kept the kids occupied during the wait. We purchased the first class tickets and were impressed with the... More 

Was this review helpful? Yes 1
Schenectady, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 9, 2014

OK, I took my grandkids several years now and the train is OK. It really doesn't get better in my mind and my kids seem to get bored of the same games and too much time on their hands to do nothing. I realize this is family time but I would hope for some extra help from actors on the... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 5, 2014

I read the rave reviews online where people say they go back every year, so I bought tickets for my husband, daughter, son-in-law and two granddaughters. Everyone was so disappointed. Maybe the people who wrote these reviews were in first class; coach was awful. It was a waste of time and money. The car smelled, it was cold, and you... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 4, 2014

My experience was sitting in a dusty smelly car looking over the slumm called utica the north pole was made of less lights then on my Christmas tree this was way over priced and frankly someone is getting rich the whole trip is worth maybe ten dollars I strongly recommend you don't attend very not impressed

Was this review helpful? Yes 2
NYS
Top Contributor
56 reviews 56 reviews
16 attraction reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 29, 2014

It takes about 2 hours to arrive at Thendara train station (near Old Forge, NY) from Utica train station. It's cash only on the train at the snack bar. You're in Old Forge for about 4 1/2 hours. Wear your hat, scarf and gloves, it was 21 degrees F. There's a free meet-and-greet with The Grinch (at Shelter) and one... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2014

WOW!!!!! What an experience for everyone involved. We traveled with 10 of our family members- 8 adults and 2 children. To begin the night-we ate at the Trackside Restaurant,in the Utica trainstation. The food was amazing and the portions were HUGE!!!!! At 6 pm, I went to the ticket window to get our tickets! They were golden tickets! After dinner... More 

Was this review helpful? Yes 4
Rochester, New York, United States
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 19, 2014

We took the train from Utica to Old Forge. We brought a wheelchair for my daughter because he foot injury limited how far she could walk. The weather was rainy. It was good we had umbrellas for the brief wait on the uncovered platform. On the way to Old Forge, the train stopped because the rain and leaves on the... More 

Was this review helpful? Yes 1
Syracuse, New York
Top Contributor
60 reviews 60 reviews
11 attraction reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 4, 2014

My husband (who had never been on a train before), my sister- and brother-in-law and I traveled on the "Fall Foliage Tour without a Layover", which left Utica at 11:30 a.m., rode to Thendara Station and returned at 5:30 p.m. (our trip ran an hour long, I think due to construction on the railway, but also the tracks were slippery... More 

Was this review helpful? Yes 1
Newton Falls, Ohio
Top Contributor
99 reviews 99 reviews
45 attraction reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 28, 2014

We took the fall foliage trip on the train. This one did not have a lay-over but we did get to go out while the engine turned around. It rained most of the time, but it was still a great trip, the colors were very intense and the volunteers were friendly and had many interesting facts and things to share.... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014 via mobile

This is a must for families and just to take a nice scenic trip! I took my kids on the polor express and it was amazing! The "elf's" were great with the kids and getting everyone to participate in singing the christmas carols! The best part was afterwards they had milk and cookies for all the people as they departed... More 

Was this review helpful? Yes 1

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