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Destiny USA

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Address: 9090 Destiny USA Drive, Syracuse, NY 13290 (Formerly Carousel Center)
Phone Number: 315 466 7000
Website
Today
10:00 am - 9:30 pm
Open now
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Hours:
Sun 11:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Description: Destiny USA is a 2.4 million square foot tourist destination in Syracuse...
Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.
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TripAdvisor Reviewer Highlights

Read all 373 reviews
Visitor rating
  • 177
    Excellent
  • 134
    Very good
  • 36
    Average
  • 17
    Poor
  • 9
    Terrible
Actually kind of fun

I'm not a big fan of shopping malls. I'd rather not spend my time wandering through hallway after hallway of shopping and stores. But Destiny USA was actually kind of... read more

4 of 5 starsReviewed May 28, 2015
Chris S
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373 Reviews from our TripAdvisor Community

Date | Rating
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  • French first
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English first
Senior Reviewer
8 reviews 8 reviews
4 attraction reviews
4 of 5 stars Reviewed May 28, 2015 NEW

I'm not a big fan of shopping malls. I'd rather not spend my time wandering through hallway after hallway of shopping and stores. But Destiny USA was actually kind of fun. There's more in this place than simply shopping. There's an assortment of good restaurants and entertaining diversions. My wife and I spent several hours here over the weekend and... More 

Was this review helpful? Yes
Albany, NY
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 24, 2015 NEW

Immense number of stores on four levels, but only a limited number of elevators available (I use a walker).

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Lancaster, New York, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2015 NEW

Everything you could possibly be looking for in a mall. Service was great in all stores and restaurants. Lots of extra activities would be great for families.

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Montreal, Quebec
Senior Contributor
22 reviews 22 reviews
10 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2015 NEW

We spent 3 days in Syracuse last year, with a memorable visit to Destiny U.S.A., only got through half of that humongous centre. We decided to make a return visit to complete our tour of this immense & interesting place. We have finally seen all we wanted to see & visit, including their amazing amusement & entertainment centre. There were... More 

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United States
Top Contributor
301 reviews 301 reviews
45 attraction reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed May 20, 2015

I don't think I have written a review for a mall but this place is clearly exceptional. It is indeed huge with many full service restaurants, designer shops and outlet stores for major brands. There is even a ropes course somewhere in the middle. The interactive touch-screen directories saved us many times - thanks for those!

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Mississauga, Canada
Contributor
20 reviews 20 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

My husband wanted to take our kids here because he saw it online and the carousel looked cool. He made it seem like there was a lot more kid-friendly things to do in the mall (like ride on the carousel) but besides photos with the Easter Bunny, it was just another mall. The carousel is right in the food court... More 

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Toronto
Top Contributor
86 reviews 86 reviews
8 attraction reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 19, 2015

It had been many years since shopping at the "Carousel Mall". We decided to check it out again and were overwhelmed at what expansion had done to the place. We arrived shortly after opening on a Monday morning and had no diffuculty finding a parking space right near the carousel entrance. The numerous anchor stores make this a one-stop shopping... More 

Was this review helpful? Yes 1
Paranaque
Top Contributor
132 reviews 132 reviews
31 attraction reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed May 18, 2015

First time to visit the place and didnt expect to find a big shopping place in the area. The mall has its own share of restaurants to choose from, stores for sports, fashion and what have you! The mall also has activity places for the kids.

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Boston, Massachusetts
Top Contributor
215 reviews 215 reviews
62 attraction reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed May 10, 2015

For its size, this place has plenty of parking. I did not see a lot of security but people were civilized throughout, so I also did not see a reason for security to respond. Indoor Go-kart track, Laser Tag, IMAX Theater, Carousel (I seem to remember that this used to be called the Carousel Mall...but maybe I have it mixed... More 

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2 reviews
5 of 5 stars Reviewed May 6, 2015

Amazing Mall that we travel to from Canada. It has a number of stores (of all varieties). Parking is always easy and the location is easy to get too off of the highway. This is the best US mall that I've been to within a 2-3 hour radius of the Buffalo/Canada border crossing.

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?