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Address: 9090 Destiny USA Drive, Syracuse, NY 13290 (Formerly Carousel Center)
Phone Number: 315 466 7000
Website
Today
11:00 am - 6:00 pm
Open now
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Hours:
Sun 11:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Description: Destiny USA is a 2.4 million square foot tourist destination in Syracuse...
Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.
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TripAdvisor Reviewer Highlights

Read all 359 reviews
Visitor rating
  • 170
    Excellent
  • 130
    Very good
  • 34
    Average
  • 17
    Poor
  • 8
    Terrible
Great mall!

This was my first time at this mall and it didn't disappoint at all. It's super big and packed with great stores and restaurants. It also has a Dave and Busters, indoor go cart... read more

4 of 5 starsReviewed April 23, 2015
RovingAVP
,
McHenry, Illinois
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359 Reviews from our TripAdvisor Community

Date | Rating
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English first
McHenry, Illinois
Top Contributor
223 reviews 223 reviews
83 attraction reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed April 23, 2015 NEW

This was my first time at this mall and it didn't disappoint at all. It's super big and packed with great stores and restaurants. It also has a Dave and Busters, indoor go cart track, and a really cool play place for little kids to play, climb, etc. (costs to get in). I was staying in Watertown and it was... More 

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Saint Augustine, Florida
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2015 NEW

Something for everyone and not overly packed. There is an abundance of stores, restaurants, quick bites, and all types of entertainment: movies, race cars, comedy clubs, etc.

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Webster, New York
Top Contributor
109 reviews 109 reviews
36 attraction reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 20, 2015 NEW

This mall is absolutely HUGE!!! And so beautiful as well! Tons of stores, restaurants, and great entertainment that will last the entire day. Pole position, Dave & Busters just to name a couple of the entertainment they have there. Unos, Cheesecake Factory, PF Changs, Panera Bread, etc for eating! We ate and played right at Dave & Busters. Great time... More 

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Ottawa, Canada
Top Contributor
93 reviews 93 reviews
14 attraction reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 20, 2015 NEW

Only got to spend one afternoon at Destiny while in Syracuse,but found the mall to have so many new and interesting chains...something for everyone...Designer wing (Ferragamo,MK,etc.) and Burlington Coat Factory for the budget shopper....you need at least two days to do it justice. The toughest part is trying to decide where to eat since there are so many fantastic restaurants... More 

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Carmel, New York
Top Contributor
72 reviews 72 reviews
8 attraction reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 14, 2015

We travel a lot and my three daughters love to shop. This must be one of the largest and best malls in America. They have endless amount of restaurants and stores to choose from .

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed April 12, 2015 via mobile

Insanely huge mall! Perfectly suit it's purpose -- to provide great quality of indoor activities to all age groups!

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Senior Reviewer
8 reviews 8 reviews
3 attraction reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

First of all this place is huge and a paradise for a shopper and the kids. There is a carousel, race car driving track, and something like a zip line in the center. Restaurants are plentiful from I Hop to the Cheesecake Factory to PFChang and some fast food places. There is also a Franciscan Chapel in the lower level... More 

Was this review helpful? Yes 1
Baroda, Michigan
Top Contributor
108 reviews 108 reviews
72 attraction reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed April 2, 2015

This is a beautiful mall. I'm not a shopper but I came here because of the activities they had for kids to give them some exercise on cold days during our visit in the area. I highly recommend you stop here. It was clean and security was well but it wasn't like you felt like you needed it. Parking and... More 

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Top Contributor
86 reviews 86 reviews
32 attraction reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 2, 2015 via mobile

There's so much to do at Destiny USA. The canyon rope climb at WonderWorks is the most challenging and fun activity there. It's really very safe with the harness but some of the ropes are very wiggly and for a 55 year old couple it was an exciting challenge but we did it. And it was fun.

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Contributor
14 reviews 14 reviews
12 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 2, 2015

We were in town for the NCAA playoffs at the Carrier dome... Driving by this place on my way to check into our hotel, I was in awe... from the outside, this place looked FANTASTIC! Once we got to our hotel and checked in, we decided to go to Destiny USA and kill some time before tip-off... Parking was a... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Destiny USA and other visitors
3 questions
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Surrey, Canada
2 months ago
Ottawa, Canada
23 days ago
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?