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Address: 9090 Destiny USA Drive, Syracuse, NY 13290 (Formerly Carousel Center)
Phone Number: 315 466 7000
Website
Today
10:00 am - 9:30 pm
Open now
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Hours:
Sun 11:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Description: Destiny USA is a 2.4 million square foot tourist destination in Syracuse...
Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.
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TripAdvisor Reviewer Highlights

Read all 346 reviews
Visitor rating
  • 162
    Excellent
  • 125
    Very good
  • 34
    Average
  • 17
    Poor
  • 8
    Terrible
Most recent review
Destiny - Most Happening Place in Syracuse

Destiny mall is the major attraction in Syracuse town. With restaurants like cheese cake factory, its the good place to hangout for food lovers. Destiny also offers top... read more

5 of 5 starsReviewed March 25, 2015
gamingsan
,
Mysore
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346 Reviews from our TripAdvisor Community

Date | Rating
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English first
Mysore
Senior Reviewer
10 reviews 10 reviews
3 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 25, 2015 NEW

Destiny mall is the major attraction in Syracuse town. With restaurants like cheese cake factory, its the good place to hangout for food lovers. Destiny also offers top branded outlets for clothing needs. Best Buy and Microsoft store provide the solution for any gadget requirements. There are lot of good entertainment options like movie, bowling, go-karting etc etc Overall, Its... More 

Was this review helpful? Yes
Hollidaysburg, Pennsylvania, Usa
Senior Contributor
41 reviews 41 reviews
18 attraction reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 25, 2015 NEW

For this mall, if you can't find what you are looking for odds are they don't make it or it doesn't exist. There is something for everyone. There is food court if you just want quick food, there is dining from average to fine. There are regular mall shops and there are outlet shops. There are kid areas with games... More 

Was this review helpful? Yes
Belleville, Canada
1 review
4 of 5 stars Reviewed March 23, 2015 NEW

What a fabulous mall tons to do with the family. Lots of great shopping and food. Can't wait to go back.

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Fort Smith, Arkansas
Contributor
11 reviews 11 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 22, 2015 NEW

This mall is amazing! The parking was a bit confusing but easy enough. We were treated by mall security upon entering and were given instructions in where to go to find our destinations we had previously wanted to see. He also have us a mall map and answered any questions we had. This made my experience so much better! We... More 

Was this review helpful? Yes
Syracuse, New York
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 18, 2015 via mobile

This mall is huge and has tons of great stores. It is always expanding, making room for the next big store or restaurant. Looking forward to visiting Nordstrom Rack when it opens this fall!

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Utica, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

This mall is wonderful - So much to do for the entire family! It's like taking a mini-vacation right in your own backyard!! Great restaurants, entertainment and shopping too! Highly recommend making a stop at Destiny USA in Syracuse, NY.

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Toronto, Canada
Top Contributor
78 reviews 78 reviews
3 attraction reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 10, 2015

While stopping off in Syracuse, we went to the Mall to find a restaurant with a GF menu. We found Uno, Margaritaville and PF Changs. No knowing anything about Destiny USA, we were pleasantly surprised to find how massive the mall is, with almost every store one could imagine. Glad they had lots of directories as we needed to use... More 

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Cortland, NY
Top Contributor
148 reviews 148 reviews
30 attraction reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed March 1, 2015

We have been coming to Destiny USA for the past 25 years. So hard to believe all of the changes (even from the old Carousel Mall name). Some changes have been for the better-some changes just leave me shaking my head. We do not EVER come to the mall for the express purpose of shopping. It is too expensive-too massive... More 

Was this review helpful? Yes 2
buffalo ny
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 22, 2015

We do not live in the area but stopped in while we were at a doctor's appointment in Syracuse. We found the mall too large for us. Three floors and difficult to park with all of the snow. We had lunch at Margaritaville and it was horrible. Horrible food, horrible service. Our waitress must have forgotten about our food as... More 

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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 18, 2015

Parts of the mall was still under construction when we visited last summer. Great restaurants and stores - mixture of regular and outlet stores.

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Destiny USA and other visitors
2 questions
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Surrey, Canada
1 month ago
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?