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Destiny USA

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Address: 9090 Destiny USA Drive, Syracuse, NY 13290 (Formerly Carousel Center)
Phone Number: 315 466 7000
Website
Today
10:00 am - 9:30 pm
Open now
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Hours:
Sun 11:00 am - 6:00 pm
Mon - Sat 10:00 am - 9:30 pm
Description: Destiny USA is a 2.4 million square foot tourist destination in Syracuse...
Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.
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TripAdvisor Reviewer Highlights

Read all 422 reviews
Visitor rating
  • 206
    Excellent
  • 147
    Very good
  • 41
    Average
  • 19
    Poor
  • 9
    Terrible
Nice shopping & Attraction mall

What a nice shopping & attraction mall, a lot to do there, for kids, for adults everything under one roof!

5 of 5 starsReviewed July 30, 2015
Martin F
,
Brooklyn, New York
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422 Reviews from our TripAdvisor Community

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Date | Rating
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English first
Brooklyn, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2015 NEW

What a nice shopping & attraction mall, a lot to do there, for kids, for adults everything under one roof!

Was this review helpful? Yes
Ottawa, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed July 30, 2015 NEW

Only a short 3 hour drive from Ottawa, even with the exchange rates, the shopping experience and options are so worth the drive.

Was this review helpful? Yes
Maine
Level Contributor
30 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

A nice and big shopping mall. A good variety of stores. Nice selection of restaurants. Was there for two days and did not go into every store. A carousel among entertainment.

Was this review helpful? Yes
Fayetteville, NY
Level Contributor
3 reviews
2 of 5 stars Reviewed July 29, 2015 NEW

Destiny USA attempts to be a first-rate shopping destination. For the most part, they have it right. However, the parking garage is an eyesore and is in desperate need of repair. Bob Congel should not have been given any tax breaks to build the new mall before fixing the existing parking garage. The section in the basement near JC Penney... More 

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Syracuse, New York
Level Contributor
42 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

This is a wonderful place for families to spend a weekend or a vacation! All it needs is a hotel nearby, which they're thinking of doing, and a bookstore or a library. It has over 200 types of stores and attractions and is the 6th largest mall in the USA. For shoppers the main anchor stores are JCPenney's. Macy's, BonTon,... More 

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Syracuse, New York, United States
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 29, 2015 NEW

Went to the mall to treat my husband for his birthday. We ate at TGIF FRIDAYS. the food was excellent. Our server made sure we had everything we had ordered. That night, was one of the best we've had in a long time. It was do to the young lady who serve us. She made us both feel special. I'm... More 

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Vernon, New York
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 28, 2015 NEW

The more I travel the more I see that every mall is the same. Our friends from Tokyo have almost all the same stores and outlets in their own malls. They were surprised there was no bookstore. High points are watching the go karts, comedy club, and mazes/wonder works for kids.

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Port Dover, Canada
Level Contributor
105 reviews
38 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 27, 2015 NEW

Lots and lots and lots of clothes and shoes. No bookstores or magazine shoppes. A typical very large shopping mall with lots of American brands. The women were quite happy to browse and buy. Myself, I got bored after an hour.

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Niagara Falls, Canada
Level Contributor
35 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2015 NEW

Wow. There is so much packed into this location it was hard for us to see it all in one day. We love the variety of shopping experiences but the most memorable was watching the kids enjoying indoor racing and climbing indoor on ropes ( floor to ceiling ) up to 4 stories. We had a great time in the... More 

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Erie, Pennsylvania
Level Contributor
23 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 20, 2015

Huge, sprawling, overwhelming...food court, restaurants, retail and outlet stores, carousel, and other activities. Impressive and fun.

Was this review helpful? Yes 1

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Additional Information about Destiny USA

Address: 9090 Destiny USA Drive, Syracuse, NY 13290 (Formerly Carousel Center)
Phone Number: 315 466 7000
Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
Open Hours:
Sunday 11:00 am - 6:00 pm
Monday 10:00 am - 9:30 pm
Tuesday 10:00 am - 9:30 pm
Wednesday 10:00 am - 9:30 pm
Thursday 10:00 am - 9:30 pm
Friday 10:00 am - 9:30 pm
Saturday 10:00 am - 9:30 pm

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Destiny USA and other visitors
3 questions
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Ottawa, Canada
6 months ago
Ottawa, Canada
3 months ago
6 months ago

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Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?