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Address: 120 South Broadway, Saratoga Springs, NY 12866
Phone Number: 518-584-2556
Website
Today
9:00 am - 5:00 pm
Closed now
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Hours:
Thu - Mon 9:00 am - 5:00 pm
Description: Revive mind, body and spirit through a variety of relaxing and...
Revive mind, body and spirit through a variety of relaxing and invigorating treatments including Aromatherapy Sauna, Crystal Facial, Sea Clay Body Wrap and Honey Almond Scrub.
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TripAdvisor Reviewer Highlights

Read all 54 reviews
Visitor rating
  • 22
    Excellent
  • 10
    Very good
  • 2
    Average
  • 10
    Poor
  • 10
    Terrible
Most recent review
Coming for years for excellent therapeutic message.

We come here for years because they have some of the best therapeutic treatments around. There mineral baths are also excellent and private. We'll come back whenever we can. It's... read more

5 of 5 starsReviewed March 19, 2015
Wolfspark
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54 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Top Contributor
93 reviews 93 reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 19, 2015

We come here for years because they have some of the best therapeutic treatments around. There mineral baths are also excellent and private. We'll come back whenever we can. It's worth the drive.

Was this review helpful? Yes
Saratoga Springs, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2015

I have never been treated with such disrespect by a business before. The owner, John, is rude and insulting, as is his help at the front desk. There was a problem with my daughter's pair of expensive boots getting ruined during a massage. It appeared as though oil had been dripped on them, leaving large dark stains. The owner refused... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 24, 2014

Called for package on 12/14/14 @ 11:30am the front desk person. Didn't not answer phone in a friendly manner and I asked for the manager, he stated the manger's is John. He then began to scream on the "what do you want"? I have been attending Crystal Spa since 1988. I have never been treated with such disrespect.

Was this review helpful? Yes 1
Monroe, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

The facility needs some updating, but the service was good. My facial was wonderful , my husband had a massage. The prices were good.

Was this review helpful? Yes 1
Ballston Spa, New York
1 review
1 of 5 stars Reviewed October 8, 2014

Run down and dirty, it is a shadow of its former self. After yet another fire, it has been closed, maybe for good, due to multiple code violations.

Was this review helpful? Yes
Albany, New York
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2014

Went again for my services had the best mani, pedi ever, this summer lasted for 6 weeks, on my toes did the gel manicure, organic gel, made my nails grow stronger then ever,,plus they have great parking to boot,,go and try it, stress free, no worries about parking!!!

Was this review helpful? Yes 1
Top Contributor
175 reviews 175 reviews
30 attraction reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed August 19, 2014

I've purchased about six gift certificates for females to get massages, facials, or spa treatments. I've only received positive feedback. They have nice, moderately priced packages and the gift certificate presents well. The facility is plain outside but quite upscale inside. If you are a man who has goofed up this is a nice "honey I'm sorry" type of gift.... More 

Was this review helpful? Yes
Highlands, New Jersey
Top Contributor
224 reviews 224 reviews
63 attraction reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed August 2, 2014

I once lived in Saratoga Springs and this was the only spa I patronized often. The Crystal Spa experience package is Relaxation from the front door to the sauna to the hot springs bath to the massage. This time I had lower back pain, aching knees, pain in my neck and shoulders - even my feet hurt. When my Crystal... More 

Was this review helpful? Yes 1
Albany, New York
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 6, 2014

Loyal to this spa, great technicians , and great new nail services, will always be loyal, parking is a breeze too.

Was this review helpful? Yes 1
Saratoga Springs, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 4, 2014

When I first arrived at the Crystal Spa I really enjoyed walking in to the Victorian Style Lobby, it made me feel very refined and classy! When I was brought back to the rooms I did noticed that they were a little outdated, but the cast iron tubs were huge and I was so excited to try something new. The... More 

Was this review helpful? Yes 2

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