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Address: 120 South Broadway, Saratoga Springs, NY 12866
Phone Number: 518-584-2556
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Wednesday
Closed
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Hours:
Thu - Mon 9:00 am - 5:00 pm
Description: Revive mind, body and spirit through a variety of relaxing and...
Revive mind, body and spirit through a variety of relaxing and invigorating treatments including Aromatherapy Sauna, Crystal Facial, Sea Clay Body Wrap and Honey Almond Scrub.
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TripAdvisor Reviewer Highlights

Read all 61 reviews
Visitor rating
  • 25
    Excellent
  • 11
    Very good
  • 4
    Average
  • 11
    Poor
  • 10
    Terrible
Highs and lows

First, the lows: The place is stuck in the 80s and needs a complete overhaul. The rooms are small, the massage tables are ancient and border on uncomfortable. The highs: I... read more

3 of 5 starsReviewed July 27, 2015
Glenkare
,
Glenmont, New York
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61 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Bolton Landing, New York
1 review
2 of 5 stars Reviewed August 17, 2015

I had wonderful memories from the Crystal Spa from many years ago, but unfortunately the Spa has not been maintained except perhaps on the outside of the building. Upon check in I was not asked to fill in any forms as if they hoped I would come back if they contacted me. The forms on a clipboard however sat on... More 

Was this review helpful? Yes
Albany, New York
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 15, 2015

Always stop at my favorite spa!,, Chystal Spa is a summer legend for me, it's the summer place to be, I treat myself to a massage, and a great mani, pedi, the manicurist is the best there is inSaratoga, uses all healthy organic products, and long lasting mani And pedi, no odors to inhale, luv it there,,,

Was this review helpful? Yes
Highlands, New Jersey
Level Contributor
253 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed August 9, 2015

I am a self declared spa connoisseur. I once lived in Saratoga and the Crystal was my go-to spa for the spa experience... Not necessarily just a massage. I always get the package which includes sauna, hot springs bath and one hour massage. The experience was once very affordable at under $100. Today I paid $130 plus tip which is... More 

Was this review helpful? Yes
Glenmont, New York
Level Contributor
20 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 27, 2015

First, the lows: The place is stuck in the 80s and needs a complete overhaul. The rooms are small, the massage tables are ancient and border on uncomfortable. The highs: I received an excellent massage from Ashley. The staff are very friendly. If the Crystal Spa does not update the facilities they should at least discount their prices. I would... More 

Was this review helpful? Yes 2
Albany, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 23, 2015

This spa needs some serious updating. It was clean but had an uncomfortable feel. The room for my massage and bath was extremely small, and my therapist would physically move the table around to reach certain areas which wasn't relaxing at all. The table should have enough room all around for the therapist to move freely. The bathtub was dirty.... More 

Was this review helpful? Yes
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 14, 2015

I was taken here yesterday as part of my bachelorette party gift from my bridal party. There were 9 of us. Most of us did the sauna, mineral bath, massage package which was affordable and gave you a chance to try a few things. The place is clean, everyone was friendly, and Susan gave me the greatest massage I think... More 

Was this review helpful? Yes 1
Albany, New York
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2015

My visit was a retirement gift from my friends and I was so pleased with the experience. The Crystal package included sauna & mineral bath & a facial. The bath was in a private room and very relaxing. A great facial was done by Angel and I really appreciated that she wasn't trying to push products for me to purchase.... More 

Was this review helpful? Yes 1
Level Contributor
110 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed March 19, 2015

We come here for years because they have some of the best therapeutic treatments around. There mineral baths are also excellent and private. We'll come back whenever we can. It's worth the drive.

Was this review helpful? Yes 2
Saratoga Springs, New York
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 19, 2015

I have never been treated with such disrespect by a business before. The owner, John, is rude and insulting, as is his help at the front desk. There was a problem with my daughter's pair of expensive boots getting ruined during a massage. It appeared as though oil had been dripped on them, leaving large dark stains. The owner refused... More 

Was this review helpful? Yes 3
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 24, 2014

Called for package on 12/14/14 @ 11:30am the front desk person. Didn't not answer phone in a friendly manner and I asked for the manager, he stated the manger's is John. He then began to scream on the "what do you want"? I have been attending Crystal Spa since 1988. I have never been treated with such disrespect.

Was this review helpful? Yes 4

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