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Address: 120 South Broadway, Saratoga Springs, NY 12866
Phone Number: 518-584-2556
Website
Tuesday
Closed
See all hours
Hours:
Thu - Mon 9:00 am - 5:00 pm
Description: Revive mind, body and spirit through a variety of relaxing and...
Revive mind, body and spirit through a variety of relaxing and invigorating treatments including Aromatherapy Sauna, Crystal Facial, Sea Clay Body Wrap and Honey Almond Scrub.
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TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 23
    Excellent
  • 11
    Very good
  • 4
    Average
  • 10
    Poor
  • 10
    Terrible
Highs and lows

First, the lows: The place is stuck in the 80s and needs a complete overhaul. The rooms are small, the massage tables are ancient and border on uncomfortable. The highs: I... read more

3 of 5 starsReviewed July 27, 2015
Glenkare
,
Glenmont, New York
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58 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Glenmont, New York
Level Contributor
12 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 27, 2015 NEW

First, the lows: The place is stuck in the 80s and needs a complete overhaul. The rooms are small, the massage tables are ancient and border on uncomfortable. The highs: I received an excellent massage from Ashley. The staff are very friendly. If the Crystal Spa does not update the facilities they should at least discount their prices. I would... More 

Was this review helpful? Yes
Albany, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 23, 2015 NEW

This spa needs some serious updating. It was clean but had an uncomfortable feel. The room for my massage and bath was extremely small, and my therapist would physically move the table around to reach certain areas which wasn't relaxing at all. The table should have enough room all around for the therapist to move freely. The bathtub was dirty.... More 

Was this review helpful? Yes
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 14, 2015

I was taken here yesterday as part of my bachelorette party gift from my bridal party. There were 9 of us. Most of us did the sauna, mineral bath, massage package which was affordable and gave you a chance to try a few things. The place is clean, everyone was friendly, and Susan gave me the greatest massage I think... More 

Was this review helpful? Yes
Albany, New York
Level Contributor
16 reviews
4 of 5 stars Reviewed June 8, 2015

My visit was a retirement gift from my friends and I was so pleased with the experience. The Crystal package included sauna & mineral bath & a facial. The bath was in a private room and very relaxing. A great facial was done by Angel and I really appreciated that she wasn't trying to push products for me to purchase.... More 

Was this review helpful? Yes
Level Contributor
103 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 19, 2015

We come here for years because they have some of the best therapeutic treatments around. There mineral baths are also excellent and private. We'll come back whenever we can. It's worth the drive.

Was this review helpful? Yes 1
Saratoga Springs, New York
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 19, 2015

I have never been treated with such disrespect by a business before. The owner, John, is rude and insulting, as is his help at the front desk. There was a problem with my daughter's pair of expensive boots getting ruined during a massage. It appeared as though oil had been dripped on them, leaving large dark stains. The owner refused... More 

Was this review helpful? Yes 2
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 24, 2014

Called for package on 12/14/14 @ 11:30am the front desk person. Didn't not answer phone in a friendly manner and I asked for the manager, he stated the manger's is John. He then began to scream on the "what do you want"? I have been attending Crystal Spa since 1988. I have never been treated with such disrespect.

Was this review helpful? Yes 3
Monroe, New York
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 5, 2014

The facility needs some updating, but the service was good. My facial was wonderful , my husband had a massage. The prices were good.

Was this review helpful? Yes 1
Ballston Spa, New York
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 8, 2014

Run down and dirty, it is a shadow of its former self. After yet another fire, it has been closed, maybe for good, due to multiple code violations.

Was this review helpful? Yes 4
Albany, New York
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 6, 2014

Went again for my services had the best mani, pedi ever, this summer lasted for 6 weeks, on my toes did the gel manicure, organic gel, made my nails grow stronger then ever,,plus they have great parking to boot,,go and try it, stress free, no worries about parking!!!

Was this review helpful? Yes 1

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Additional Information about Crystal Spa

Address: 120 South Broadway, Saratoga Springs, NY 12866
Phone Number: 518-584-2556
Location: United States  >  New York (NY)  >  Saratoga Springs
Open Hours:
Sunday 9:00 am - 5:00 pm
Monday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 5:00 pm

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