This is where Teddy Roosevelt was sworn in after Pres. Wm. McKinley was assinated. Beautiful mountainside views of fields, forests, and Hudson river. Worth the price of a ticket.
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This is where Teddy Roosevelt was sworn in after Pres. Wm. McKinley was assinated. Beautiful mountainside views of fields, forests, and Hudson river. Worth the price of a ticket.
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Different thing to do, great if you have young children
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it was a very pretty ride through woods, forest, by a river...very nice
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No air condition, two toilets, windows don't open and 500 passengers could make anyone claustrophobic on a slightly warm day. Rustic? Well, despite the cool exterior paint job if you consider the train is inferior to an Amtrak from 20 years ago then yes it is rustic. I can think of better ways to spend a couple hundred bucks on...
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Very sorry to hear of your experience. This particular day that you've reviewed twice was an isolated incident which has since been taken care of. It was a perfect storm of unseasonably warm weather for the fall, unexpected large crowds and an A/C system that was worked all summer and then into the fall. You'll be glad to know that...
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staff really made trip comfortable and interacted a lot with the passengers...food was great and we cant wait to go back and just ride the train
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We went on a leaf peeping train trip from Saratoga to North Creek October 2011 with four adults and two kids. The train's air conditioning was broken and it was very hot. No problem, I'll open the window ... oops they do not open. One bathroom for about 500 passengers. The interior of the train was very low rent, probably...
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Dear ZenRider,
We are very sorry for not meeting your expectations last fall on our foliage trips through the Upper Hudson River Valley area. We did experience technical failure of our AC units in October and although our crews tried to remedy the situation immediately there was nothing we could do as a quick fix. Under typical Adirondack temperatures October...
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Trains are poorly maintained, the "Polar Express" was OK for the very little children, but certainly not worth the money for older kids and parents. Half a cup of instant cocoa and a cookie for fifty plus dollars. The "North Pole" set looks like it was designed by a high school drama club. Give it a miss and watch the...
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Dear Maplesap:
I am very sorry that our Polar Express did not live up to your expectations. You are correct in the observation that the event is geared towards younger children. In fact, we understand from educators and librarians that the Polar Express storybook is geared towards 3-10 year-olds, hence some of the themes and characters may seem a bit...
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A few short minutes with Santa after frantic elves ran up & down the car singing "carols" like "Jingle Bell Rock" did not compensate for pitch black nighttime trip, minimal lights/ scenery at the "North Pole" and souvenir bells on 2 inch ribbons (a SERIOUS choking hazard) given only to the tiny child with us. For $32 per seat, each...
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Dear KathyONY,
I am very sorry that the Polar Express ride did not live up to your expectations. That one night out of our 64 total runs, we did have some electrical failure on the car you were on and while we tried very diligently to get it fixed immediately that was not possible and we regret that inconvenience it...
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Our Polar Express ride out of Saratoga Springs on Thursday, December 23 was the ideal way to lead into the Christmas holdiay weekend. It came as a complete surprise to our 9 grandchildren (ages 5 - 13 ) who I told at dessert time (that celebrated two family birthdays) to get their pajamas on becsuse we all were going on...
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We wanted to do a Christmas ride with our teenage kids like we used to when they were little. The train was overbooked causing confusion and delay. We, as a family, were ignored because we did not have little children. When Santa and his elf were passing out bells, they they did not even acknowledge us. I asked for a...
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Dear Fldicrist,
We are very sorry that our Polar Express ride did not meet the expectations of your teenage children and yourself. Admittedly, the original story and even the wildly popular Tom Hanks movie version is geared towards children ages 3-10- but we try to accommodate all ages as best possible by using some more upbeat modern carol songs along...
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