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Address: 6464 Montgomery Street, Rhinebeck, NY 12572
Phone Number: +1 845-876-7369
Website
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Tuesday
Closed
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Hours:
Sun 10:00 am - 6:00 pm
Mon 9:00 am - 7:30 pm
Wed - Thu 9:00 am - 7:30 pm
Fri 8:30 am - 8:30 pm
Sat 8:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 21
    Excellent
  • 7
    Very good
  • 3
    Average
  • 3
    Poor
  • 8
    Terrible
Spa visit

Call two weeks in advance for a facial or body massage. You can NOT get an appointment when you want it so just give that up. Frustrating phone tag from a lite attendance at the... read more

3 of 5 starsReviewed August 14, 2015
cleonacatsly
,
Rhinebeck, New York
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42 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Rhinebeck, New York
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 14, 2015

Call two weeks in advance for a facial or body massage. You can NOT get an appointment when you want it so just give that up. Frustrating phone tag from a lite attendance at the phone reception. It can be really frustrating. But if you have a few days to make an appointment and get services on a day you... More 

Was this review helpful? Yes
Rhinebeck, New York
Level Contributor
8 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 8, 2015

I've had several massages here, and it is a great place to run off to and just relax from the stress of the day. They offer manicures, as well as a full line of other services.

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Poughkeepsie, New York
Level Contributor
75 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 6, 2015

Generally I only do pedicures when staying at a hotel with a spa, and not at home. I decided to check out what was in my backyard, and selected Haven Spa based on what it had on the website, including a statement about following NYS Dept. of Health requirements. I called this morning and was able to quickly get an... More 

Was this review helpful? Yes
Los Angeles, California
1 review
5 of 5 stars Reviewed May 23, 2015

I have been going to Haven Spa since it opened. I have also gone to many spa's in different cities. It is one of my favorite retreats in Rhinebeck. The atmosphere is soothing, the treatments are always excellent. I especially love the treatments with Bernadette. I highly recommend Haven for locals and if you are just visiting.

Was this review helpful? Yes
HavenSpa, Manager at Haven Spa, responded to this review

Thank you so much for your review! We are so happy you had a wonderful time and look forward to seeing you again soon! More 

Westchester, NY
Level Contributor
102 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed May 14, 2015

While we know that assembly line work creates an efficient, if not cheaper, product. I'm not sure that applying the assembly line work style to a spa offering relaxation services is an ideal combination. Having received several services here numerous times, it never fails to amaze me how many people are rotating through the spa at any given time. Yes,... More 

Was this review helpful? Yes 1
Germany
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 10, 2015

I took my mom for pedis for both of us when we were in the area. The spa is lovely and the staff were very friendly even offered to move my car for me when they got a complaint that I had accidentally parked in reserved parking. I really appreciated this because my toes were still wet. It was raining... More 

Was this review helpful? Yes
HavenSpa, Manager at Haven Spa, responded to this review

Thank you so much for the kind words! We pride ourselves on having a great team who take pride in their jobs and make everyone feel welcome. We are so happy you had a wonderful experience and look forward to seeing you again soon! More 

Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 24, 2014

Took my teenage daughter for a Facial during our weekend getaway to Rhinebeck. The spa had old charm and the staff was quite attentive. The reception area had plenty of product to look at. Tastefully done. My only suggestion would be that there be an attendant to the relaxation room. Empty dirty glasses, empty tea carafes and a bit messy.... More 

Was this review helpful? Yes
HavenSpa, Manager at Haven Spa, responded to this review

Thank you so much for your review. We truly pride ourselves on a great establishment where everyone feels comfortable and relaxed. We sincerely appreciate your suggestion on paying more attention to a more neat relaxation room and will work on making that a priority! Looking forward to seeing you again soon! More 

Germantown, New York
Level Contributor
207 reviews
119 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 5, 2014

The Haven is a lovely spa in an old Victorian home. The staff is very professional. Very relaxing atmosphere.

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Port Ewen, New York
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 14, 2014

I recently ventured into Haven for a mothers day gift card. Seems easy enough by common standards. First of all when someone walks into your establishment and you are the "receptionist", you then greet that person. Which never happened at all. Then I proceeded to state what I was there for. I was asked my name which is not a... More 

Was this review helpful? Yes 8
HavenSpa, General Manager at Haven Spa, responded to this review

We greatly appreciate your feedback and comments. It is very important for us to here about any customer service issues, as we value and believe it is the most important aspect of our business. We apologize that your purchase of a gift card was not met with the highest standard of customer service. We hope you'll consider contacting us directly... More 

Red Hook
Level Contributor
58 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 25, 2013 via mobile

I went for the 1st time 2 weeks ago for micro dermabrasion. The young woman was very good and plesant. It was very peaceful and relaxing. I made another appt. for a future facial. Everyone was very nice and professional.

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