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Adirondack River Outfitters

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Address: 3115 State Route 28, Old Forge, NY 13420
Phone Number: +1 315-369-3536
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Description: Guided whitewater rafting trips on the Black River in Watertown, the...
Guided whitewater rafting trips on the Black River in Watertown, the Hudson River in North River, and the Moose River in Old Forge. ARO has been providing friends and families adrenaline filled adventures for thirty four years. A day on a rafting adventures can provide a lifetime of memories.
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TripAdvisor Reviewer Highlights

Read all 97 reviews
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  • 90
    Excellent
  • 2
    Very good
  • 2
    Average
  • 0
    Poor
  • 3
    Terrible
Summer's Last Blast!

Leary and a bit afraid to do this, I was pleasantly surprised at how much I enjoyed this. Our guide Erica was extremely experienced and professional, yet a lot of fun with a... read more

5 of 5 starsReviewed August 23, 2015
spgrass
,
Auburn, New York
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97 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
Auburn, New York
1 review
5 of 5 stars Reviewed August 23, 2015

Leary and a bit afraid to do this, I was pleasantly surprised at how much I enjoyed this. Our guide Erica was extremely experienced and professional, yet a lot of fun with a great personality. The other guides seemed to be just the same. The surroundings were beautiful, luckily we had a warm, sunny day. The trip was both relaxing... More 

Was this review helpful? Yes
Pinecrest, Florida
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 18, 2015

We arrived at 9am. This was 1 1/2 hours away from our cabin so we woke up at 6am to be there. This meant we had coffee as there was no time for breakfast. We arrived at 8:45am and were checked in by a gray bearded heavyset man who was the owner, Gary I believe. He was not welcoming in... More 

Was this review helpful? Yes 2
Rochester, New York
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 16, 2015

We had a good time with larry, he was smart, funny and very knowledgeable. I felt extremely safe and cannot wait to go rafting again. We did the black river, went with more than half of the raft ever having rafted, it was relaxing, fun and exciting. We got out of the raft to swim two times and had a... More 

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Alexandria Bay, New York
1 review
5 of 5 stars Reviewed August 16, 2015

Thank you Branden (our amazing guide) for making my birthday memorable... Went with my 3 adult son's & hubby rafting on August 7th down the Black River in Watertown. Branden has a great sense of humor and knowledge of the river. I highly recommend ARO. We will do it again.

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Lake George, New York
1 review
5 of 5 stars Reviewed August 16, 2015

We booked with ARO for the first time and are so glad we did. Our guide, Mack, was professional and so much fun with great instruction and interesting historical facts along the way! The mid trip stop at the waterfall included a tasty snack and lemonade for refueling. The best part was getting off the river across the street from... More 

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Atlantic City, New Jersey
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 11, 2015

We went on the Indian and Hudson River trip. It was great! Our guide was fun and I feel like she really felt out our abilities and floated us down the rivers in places she felt we could handle. The rapids were perfect for our first ever white water trip. My kids said they could do the trip everyday!!!! The... More 

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2015

Dingo was a wonderful River Guide. He was full of knowledge and history and told stories along the way. He led us with skill and we even got to do some fun extras with the rapids. The view and natural beauty you get to experience from the river is breathtaking and unforgettable. We stopped for a river snack along the... More 

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Pennellville, New York
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2015

Took the hub on his first rafting adventure. I was nervous he wouldn't like it but we are now planning our next trip! The water levels were low but Brandon made the trip so much fun. We enjoyed everything from the water to swimming, snack and BBQ no hassle at all with our Groupon super easy checkin. Can't wait to... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
1 of 5 stars Reviewed August 3, 2015

They talk a good game about wanting customer feedback and wanting to improve their service, but when you actually go to make a suggestion, the staff are defensive, provide excuses and blames the customer themselves.

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Ronald S, Owner at Adirondack River Outfitters, responded to this review

GV, I appreciate your input and have spoken to all of our staff to insure that they receive all guest suggestions respectfully and that they forward the suggestions to the owners. I have tried unsuccessfully to contact you directly to learn the specific suggestions that you tried to make. Please contact me directly. If you call the office they will... More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 2, 2015

We did this as an excursion while spending a long weekend in the area. We had 2 50 year olds and 3 teenagers and wanted to try something we could all enjoy. The experience didn't disappoint at all. The water was not more than any of us could handle but still fun for the younger folks in the group. The... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?