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Gray Line Niagara Falls Sightseeing Tours

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Address: 1625 Buffalo Ave, Suite 1A, Niagara Falls, NY 14303
Phone Number: +1 716-285-2113
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Recommended length of visit: 2-3 hours
Description:

Recently named as the new Gray Line affiliates for Niagara Falls, New York,...

Recently named as the new Gray Line affiliates for Niagara Falls, New York, Ontario and Buffalo, NY. Formed in 1996, Gray Line Niagara Falls operates as a local full-service bi-national receptive tour, transportation and travel management organization. The company offers domestic-international sightseeing tours, airport transfers, wine tours, regional and interstate chartered bus and shuttle service, as well as concierge assistance.

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Book ahead on Viator
Recommended
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$100*
and up
Niagara Falls Canadian Side Sightseeing Tour
More Info
$100*
and up
Niagara Falls American Side Highlights Tour

TripAdvisor Reviewer Highlights

Read all 570 reviews
Visitor rating
  • 448
    Excellent
  • 73
    Very good
  • 14
    Average
  • 9
    Poor
  • 26
    Terrible
Great day

We did the Niagara falls day tour from Toronto on the 30th dec, I was a little worried about the weather, but it turned out to be a great day. Was picked up from our hotel on time... read more

4 of 5 starsReviewed 4 weeks ago
Mandy R
,
Prague, Czech Republic

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570 Reviews from our TripAdvisor Community

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English first
Prague, Czech Republic
Level Contributor
33 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We did the Niagara falls day tour from Toronto on the 30th dec, I was a little worried about the weather, but it turned out to be a great day. Was picked up from our hotel on time but spent around an hour picking up other guests. The journey was about 2 hours stopping off for wine tasting on the... More 

Helpful?
Thank Mandy R
Cork, Ireland
1 review
1 of 5 stars Reviewed December 21, 2015

Hi all, I joined this especially to warn people off this tour group. I booked this tour in September for the Niagara falls daytime experience. First of all the website charged me twice when I was booking, however I did get the the first refund back. On the day of the tour I rang to confirm and I was told... More 

Helpful?
Thank denisecoffey220
graylineniagara2015, Public Relations Manager at Gray Line Niagara Falls Sightseeing Tours, responded to this review

Thank you for bringing it to our attention that you still have not seen your refund processed through your account. I believe you have also spoken to our office manager since your review has been posted. I apologize that your refund had not originally processed properly. It has since been attended to and you should have received your refund. If... More 

New Orleans, Louisiana
Level Contributor
50 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 2, 2015

I had a wonderful time on this tour. From the winery to Niagara-on-the-lake to the falls themselves, I enjoyed every minute of it! (well, maybe not getting drenched on the Hornblower, but....). Amil (sorry if I spelled that wrong) was our guide and he did a fantastic job! Yes, he has corny jokes. He warned us! But he's very entertaining... More 

Helpful?
Thank Xphile1067
Mahopac, New York
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 21, 2015

The visitor center convinced us this is the best and cheapest way to see both sides on the Falls by taking the bus tours.It was a whooping $417.00 for my husband & I for 2 tours, 4 hour on the U.S side and 4 hours on the Canadian side. The whole tour was so RUSHED, your guide would give you... More 

Helpful?
Thank patk275
graylineniagara2015, Guest Relations Manager at Gray Line Niagara Falls Sightseeing Tours, responded to this review

Thank you for taking the time to bring your experience to our attention. We are very sorry that you did not have an exceptional time with us while you were out on tour. Each tour is designed to bring you the sights and experiences of more than just the Falls. We show you the gorge, rapids, whirlpool and many other... More 

Cedar Rapids, Iowa
2 reviews
5 of 5 stars Reviewed November 13, 2015

The morning tour on the US side was beautiful..Maid of the Mist was ok. The afternoon- evening tour of the Canadian side was the best. Our afternoon bus driver/guide was Carl- I have never had such a great guide for anything.Kudos to him!

Helpful?
Thank tristelle4
Cincinnati, Ohio
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2015

This was a wonderful tour! My three sisters and I stayed on the Canadian side and the tour bus picked us up at our hotel. It was an amazing tour of the Falls, Whirlpool Rapids, going under the Falls and ending with a wonderful boat ride on the not to be missed, "Maid of the Mist', which takes you very... More 

Helpful?
Thank Shodan53
Mead, Washington
1 review
5 of 5 stars Reviewed November 8, 2015

Our 4-hour plus Gray Line tour of the Canadian Niagara Falls was excellent. Our tour guide and driver, Debbie, was the best we've ever experienced. She made us all feel welcome, and she took us on a detailed, well-organized, at times funny, and amazing tour. We saw and learned so much, in a very comfortable setting. Thank you. The weather... More 

Helpful?
Thank Sylvia M
Gold Coast, Australia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 5, 2015 via mobile

My husband & I recently went on a Day Tour of Niagara Falls from New York which we booked through our Travel Agent from Australia! We were picked up from our hotel at 5am & taken to JFK Domestic Airport for our flight to Buffalo which took about 45mins! We were met at the airport by our tour guide who... More 

Helpful?
3 Thank adrienne512015
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 29, 2015

visiting Niagara Falls was on my bucket list and i now i can gladly cross it off the list! wonderful experience! and having Larry as our guide was the cherry on the sundae, very informing and friendly!

Helpful?
2 Thank Alya A
Conway, New Hampshire
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2015

Stumbled across a info center that recommended Gray Line and since we were very sick of driving...we booked our first guided tour ever. Even though it was a gray and drizzly day, we were thoroughly entertained and educated by Sam who gave a great trip on his last tour of the season. Despite weather adversity and some ...difficult...customer service requirements... More 

Helpful?
Thank Michael W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line Niagara Falls Sightseeing Tours and other visitors
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Hendersonville, North Carolina
2 months ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?