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Kimberley's A Day Spa, Lt.d.

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Address: 982 New Loudon Road, Latham, NY 12110
Phone Number: (518) 785-5868
Website
Today
8:00 am - 5:00 pm
Closed now
See all hours
Hours:
Sun 10:00 am - 4:00 pm
Mon 8:30 am - 5:00 pm
Tue - Thu 8:00 am - 9:00 pm
Fri - Sat 8:00 am - 5:00 pm

TripAdvisor Reviewer Highlights

Read all 86 reviews
Visitor rating
  • 23
    Excellent
  • 9
    Very good
  • 7
    Average
  • 17
    Poor
  • 30
    Terrible
hated it

liked this place when it was smaller. too big and impersonal. my massgae therapist smelled like she just got off a cigarette break. as massage is intimate and it takes place in... read more

2 of 5 starsReviewed June 8, 2014
amymiazga
,
saratoga ny
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86 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Albany, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 3, 2015

This used to be the place to go in the Capital District. Boy have their standards changed! The front desk staff is disorganized and don't seem to have a clue about what is going on, besides being rude and abrupt. All the best Massage Therapists are gone now and it shows! Most of the therapists left are young and obviously... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2015 via mobile

I received a gift certificate from my co-workers to give me a treat after having brain surgery a month ago. I walked in the door and a woman checked me, told me to go in the waiting room with a SOUR FACE, never offered to take my coat or tell me where to put it. That was ignorant. I enjoyed... More 

Was this review helpful? Yes 1
Saratoga Springs
Senior Contributor
49 reviews 49 reviews
21 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 3, 2015

My first visit to Kimberley's was the day the new facility opened. That was either 11 or 12 years ago. I have gone there monthly since and have never encountered the complaints others claim to have experienced. I have never had to wait more than 10 minutes for a service. The gals I have had for facials, massages, manicures and... More 

Was this review helpful? Yes
Altamont, New York
2 reviews
5 of 5 stars Reviewed August 22, 2014

Kimberly's is great! We take my mom here every Mother's Day, and we always have a great experience. They get you in on time, and are very professional. They always do a great job, and are very pleasant. One of the best in the area!

Was this review helpful? Yes
Albany
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 16, 2014

I've been going to Kimberley's for two years now and have never had a bad experience. Receptionists have always been pleasant, both waiting areas are immaculately clean; I've never had anything from the "coffee bar" but there's a wide array of teas as well as decaf/regular coffee, lemon water, muffins, chocolate and cookies available while you wait. If you have... More 

Was this review helpful? Yes
Albany, New York
Top Contributor
58 reviews 58 reviews
14 attraction reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 26, 2014

I recently received a gift certificate to Kimberley's and decided to spend it on a mother-daughter spa day for my mom and me. I was curious to see what the experience would be like after reading quite a few negative reviews on Yelp, TripAdvisor, and other similar websites. I had been to Kimberley's before but not in a long time.... More 

Was this review helpful? Yes 2
saratoga ny
Top Contributor
94 reviews 94 reviews
21 attraction reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed June 8, 2014

liked this place when it was smaller. too big and impersonal. my massgae therapist smelled like she just got off a cigarette break. as massage is intimate and it takes place in small area, it was overwhelming. would never go again. too exspensive.

Was this review helpful? Yes 5
Latham, New York
Senior Contributor
27 reviews 27 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 29, 2014 via mobile

Personally I think this place, Jean Paul and Rumors have all gotten ridiculously expensive and greedy. I stopped going to these overpriced big salons and have found better values at smaller shops like Hairs 2 You on Wolf Rd in Colonie (Kristin is good for cut and color around $65-90) 729-2123

Was this review helpful? Yes 4
Latham, New York
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 25, 2014

I HATE this place with a passion. They make you feel uncomfortable once you enter the establishment. I watched and lisentened to the owner be so intrusive and abrupt to a advertising sales person. Little does she realize these sales people can be the potential customers. As a business owner "bad word of mouth " is the worst type of... More 

Was this review helpful? Yes 8
Albany, New York
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 24, 2014

For my Birthday, I went to Kimberly's Day Spa with my sister. She booked a mani pedi and I booked a deep tissue massage. We arrived early, the nail tech greeted us warmly, took our coats and ushered my sister to get her nails done. I waited and watched three other clients greeted by their therapists warmly. after aprox 20... More 

Was this review helpful? Yes 9

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