I had such a disappointing experience with Kimberleys before my wedding and will never go back. I made appointments for myself and my bridal party 6 MONTHS before my wedding and they called me the week of my wedding to say they'd overbooked and one of us would need to change the time we were going in and come early.... more

I've been to Kimberley's four times now. I'm not a regular at spas, but each and every time I went to Kimberley's I felt welcomed by the staff. I read the reviews and was a little confused by them since my experiences have always been positive. I love the ambiance and the mood they create with the lighting and the... more

My boyfreind gave me a gift of 150 dollars for the day spa, when I read some of the reviews on line before I called I was skeptical about the experience but figured it was already paid for and gave it a chance. When I called to make the appointment the women was cold. The day of my appointment I... more

I went here and the service was absolutely terrible, the people were quiet and rude, service was okay, but there were issues with the gift certificate that my husband gave me. Then I heard about why. Kimberly's was made to pay a significant amount because they unlawfully retained their customers gift certificates without providing the service. They sued the comptrollers... more

I enjoy going to Kimberley's Spa, it is very clean. I do not like their 48 hour cancellation policy. They need two days notice if you cancel an appointment, or they will charge the credit card that you need to give them when you book your appointment. Anything can happen, that's just BS! (I think it used to be a... more

I called Kimberly's recently b/c I was interested in setting up appointments for spa packages the day before my wedding. Apparently, when the bride does not purchase all of the services for her entire bridal party, MOB, MOG and herself, each person must give their individual credit card numbers to prepay for the service. The discourteous manner this message was... more

What do we have here ? Cranky front desk, and the worst body treatment of all time. Bring your bathing suit !!! if you don't they give you a super baggy old man suit down to your knees. You get about half your body done for the price on a full body treatment. Also , don't bother with the sauna... more

We purchased a gift certificate for a gift to school nurses and their staff acted like they were granting us a favor. I returned home and and received in the mail a free coupon for lip gloss when someone spends over $75 so returned to see if I could still get the lip gloss. I was not only flatly refused... more

Kimberly's has got to be the most over-rated day spa I've ever visited. The staff is curt with customers and ridiculously pretensious. Furthermore, I've never been particularly impressed with the results of my visits. I've gotten a haircut with a "Master Stylist" that was so horrifically outdated it required a ponytail for the next month. I've gotten an unrelaxing and,... more