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Address: 4 Lower Falls Road, Castile, NY 14427
Phone Number: 585-343-4710
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8:00 am - 6:00 pm
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Sun - Sat 8:00 am - 6:00 pm
Description: We offer river rafting trips that are ideal for families with children...
We offer river rafting trips that are ideal for families with children, novice paddlers, and youth groups. Come see Letchworth State Park; "The Grand Canyon of the East" as only we can show you.
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TripAdvisor Reviewer Highlights

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Fun Family Day!

We purchased a very affordable Wagjag or Groupon for our visit (Family of 4, kids aged 8 & 10) and were glad that we did. We drove from Niagara Falls, Canada for a day trip. Drive... read more

4 of 5 starsReviewed August 26, 2015
LL44
,
Niagara Falls, ON
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27 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
Niagara Falls, ON
Level Contributor
64 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed August 26, 2015 NEW

We purchased a very affordable Wagjag or Groupon for our visit (Family of 4, kids aged 8 & 10) and were glad that we did. We drove from Niagara Falls, Canada for a day trip. Drive was 2 hours & easy to find with GPS. The water levels were low so we did tandem (2 person kayaks) instead of rafting...... More 

Was this review helpful? Yes 1
Fillmore, New York
Level Contributor
77 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed August 17, 2015

We have lived within 7 miles of Letchworth Park for 35 years and have never taken the raft/kayak rides in the park! As I work with international students, I decided to drum up a day trip to the park with a rafting ride. Due to the water levels being low in early August, the only option was inflatable kayak We... More 

Was this review helpful? Yes 1
Rochester, New York
1 review
4 of 5 stars Reviewed July 27, 2015

We did it! What a wonderful experience. Be aware the walk to the river is a bit long, but enjoy the scenery, being outdoors, and the adventure. I felt safe, there was a balance between Rapids, float time and active rowing. The 2 stops were a nice break. We were delayed an hour (waiting for a special group that was... More 

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Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you for your kinds words, as well as your patience and understanding the day of your outing with us. More 

Welland, Canada
1 review
5 of 5 stars Reviewed July 21, 2015

What an awesome family experience! We were staying in Letchworth State Park with our 2 boys for the weekend and booked this rafting trip at the same time. I can't say enough good things about ACO. Our guide Glen was knowledgeable and always knew what was around the next bend (trust me, my kids asked him like a thousand questions!)... More 

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Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you for the great feedback, Crystal. You're right about Glenn, he is among our very best, one of several teachers we have on staff (we have found over the years that they have the perfect temperament for the job). We'll be sure to pass along the compliments to him. More 

Mount Morris, New York
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 17, 2015

Took the whole family rafting today 2 boys age 15 1 age 14 wife and I. Had our own raft and guide provided with admission. whole trip flowed so smoothly. You get your gear an oar and life jacket take a small hike quarter mile or less to the Genesee rivers edge listen to a thorough review in rafting and... More 

Was this review helpful? Yes 2
Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you for your kind words, Steve. It was our pleasure to share the gorge at Letchworth State Park with your family. We try our best to keep the experience affordable for everyone. More 

Fayetteville, West Virginia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2015

The ACO staff went out of their way to make daughters(4) first trip awesome. Great family adventure!!! Took care of a West Virginia raft guide on vacation. Highly recommended. Great staff. A must if you are in the area!

Was this review helpful? Yes 1
Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you for the nice review, Tug. It was truly a pleasure sharing our "little river" with your family this summer. We especially enjoy getting feedback from other river outfitting professionals. Be sure to tell Kathy Z. we said "HI!"the next time you see her. More 

Henrietta, New York
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 13, 2015

Had a great ride on the Genesee River. I will admit that the water level was somewhat higher than normal for this time of year, according to the guides; but, I never worried about any danger. The staff is highly professional, well trained, caring about the guests, and will do anything necessary to make sure the trip is safe and... More 

Was this review helpful? Yes 1
Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thanks for the great review, Joe. We did have some excellent river flows this past July at the park, which provided some actual whitewater trips through most of the month, a real treat this summer! More 

1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

That headline is an actual quote from one of my Scouts, who also happens to be my son, in reply to another Scout who said he missed his mom. The rafting trip with ACO was the highlight of our weekend, even though that one Scout (seven years old) was a little homesick. So I am the Cubmaster of a Scout... More 

Was this review helpful? Yes 2
Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you for the accolades, Dan. Your note means a great deal to us. Sharing the gorge with Scouts and other youth groups is a privilege for us and we love to hear about the positive experiences that result. More 

Plattsburgh, New York
Level Contributor
69 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 12, 2015

My son and I had an awful night of sleep prior to our early morning wake up to go rafting at Letchworth. Fortunately we stumbled out the door and arrived mostly on time to join the 10:30 visit. LUCKILY we had reserved a spot the day before, because they sold out on that fine July morning last week! The staff... More 

Was this review helpful? Yes 3
Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you so much for your very kind words, Emily. Tia has been a member of the ACO family for several years now and we are blessed to have her. We'll be sure to pass along the compliments to her. We're glad your family was able to experience the gorge at the park, seeing kids (and kids at heart) enjoying... More 

Groton, NY
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 9, 2015

Had a great time with the family for our first paddling rafting trip on the Salmon River. The check in was well organized and the safety review was very informative. We were in a group of seven rafts, with four to six in a raft. A guide leads the group in a kayak to show you the way and three... More 

Was this review helpful? Yes 1
Kevin K, Owner at Adventure Calls Outfitters, Inc. Day Trips, responded to this review

Thank you for the kind words, Jacki. The trips through the Groupon promotion we run are meant to give you a "taste" of our regularly scheduled whitewater trips on the Salmon. On those we do make a couple of extra "play" stops and body surfing is part of that experience. We are working on the logistics of providing photos like... More 

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