We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palm Island Indoor Waterpark

8250 Park Road.---, Batavia, NY 14020
585-344-2100
Website
Improve this listing
Ranked #4 of 9 Attractions in Batavia
Type: Water Parks
Owner description: 2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of... more » Owner description: 2 Fully Enclosed Body Slides 24’ Tall: Blue Barracuda: 169’ translucent blue Exits Building and comes back in. Crazy Cobra: 196 Orange with state of the art led Lighting inside, Exits building and goes back inside. Monsoon Lagoon: Children’s Pool & Play Area, Play Lagoon with Beach Entry. Yellow Single Racer Slide: Orange enclosed body slide. Hand Jets, Rope pull shower, 5 way tipping buckets, Mushroom Umbrella & More. Swim Lagoon:Basketball Hoop, Underwater Lighted Pool with waterfall, Underwater Lighted Hot Tub. Additional Features: 2 Birthday Party Rooms, Arcade with 15 plus Games and Photo booth, Full Service concession Stand, Men’s & Women’s Changing room, Locker rentals available. Don’t forget to check out the Gift Shop. « less
Write a Review

83 reviews from our community

Visitor rating
    26
    19
    17
    11
    10
Date | Rating
  • English first
  • Any
English first
Batavia, New York
Contributor
13 reviews 13 reviews
3 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 19, 2014 NEW

My husband and I usually go to this restaurant with one of our special friends couple. It's quiet, the food is good, it's clean and it is not crowded with tables. Has a step-up area with booths that we particularly like and it is behind all of the tables. There is a salad bar to go with your meal. It... More

Was this review helpful? Yes
Rochester, New York
Contributor
19 reviews 19 reviews
9 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 17, 2014

This was our 2nd visit with our 3.5 year old daughter. We also took her when she was 2. We loved the giant family friendly(not too hot for kids), grotto style hot tub and spent most of our time in there. The kids splash area is fun, has lots of sprinklers, dumping buckets and 3 small water slides. Indoor pool... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 26, 2014 via mobile

Should not be advertised as a waterpark. ..but simply just a extra amenity the hotel has to offer..hot tub was cold ....cute for 5and under i suppose....

Was this review helpful? Yes 1
Top Contributor
96 reviews 96 reviews
29 attraction reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 8, 2014

We went with a large group of girls. They had a great time, but didn't stay at the park long. There are two "big" water slides, so it doesn't take long to get bored with them, but they are fun for a while. It would be nice if adults could sit around the pool with canned beer, but I can... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed June 24, 2014

nice but small. Very warm inside even in winter. One water slide was good the other was a violent ride. After banging my head and arm on the way down I decide to stick with the other one. The kids enjoyed both. The indoor pools/hot tub were ok

Was this review helpful? Yes
STONEY CREEK, ONTARIO CANADA
Senior Contributor
26 reviews 26 reviews
8 attraction reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 29, 2014

Great for kids up to the age of 8-9, but very small. Better for smaller kids. Great splash pad area with a depth of 1ft. Rooms are standard, nothing fancy. But great location for shopping, eating and the batavia downs.

Was this review helpful? Yes 1
Rochester, New York
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2014

Fun place for younger kids. We took our 7 and 9 year olds and they had a fun time. The water park was clean and well supervised. We got a great deal on a package on line for $10 tickets. Food prices at snack bar are reasonable. I would say good for kids up to 10 or so. Older kids... More

Was this review helpful? Yes 1
buffalo
Senior Contributor
22 reviews 22 reviews
9 attraction reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed April 9, 2014

This place might be fine if you're just visiting with young children for a few hours, but for the significant price they charge for a birthday party, I'm not impressed. The place is a zoo- and I don't mean a lot of kids running and having fun as you'd expect, I mean there is no oversight- in any way. From... More

Was this review helpful? Yes 1
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this review

We are sorry to hear that you did not have a good time during your event at the Waterpark. I am having difficulty with some of the information you posted in your review. My two main focuses are the food and the staffing. For your food concerns we always have your food ready and hot in the party room at... More

Auburn, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2014

water is small but my children age of 7 and 10 enjoy lot. I also enjoy 2 big slide and hot tub. Life guard doing their job perfectly.

Was this review helpful? Yes 1
Batavia, New York
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 12, 2014

This is a great place to go with young children when looking for something to do rather than be stuck indoors all winter! But not much for any older kids! I've been to a lot better water parks before. I had the chance to go to this one for a grand child's birthday party. As I said, the young ones... More

Was this review helpful? Yes 1
Tom P, General Manager at Palm Island Indoor Waterpark, responded to this review

Our Waterpark at this time is completely family friendly and geared for children 12 and under. I am happy to hear that the younger kids enjoyed their visit to the park. We look forward to their return visit. When we go to expand we are looking into adding more features to keep the older kids enjoyment longer. More

Travelers who viewed Palm Island Indoor Waterpark also viewed

 

Been to Palm Island Indoor Waterpark? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Palm Island Indoor Waterpark, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing