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Address: 915 Route 73, Mount Laurel, NJ 08054
Phone Number: 877 494 2626
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TripAdvisor Reviewer Highlights

Read all 364 reviews
Visitor rating
  • 71
    Excellent
  • 105
    Very good
  • 65
    Average
  • 42
    Poor
  • 81
    Terrible
Good value for families with young children.

I booked a Saturday night water resort package. I live in Philadelphia and this was a very convenient and affordable trip. I'm going to compare to Great Wolf lodge in the... read more

4 of 5 starsReviewed 3 days ago
joeyelbows
,
Philadelphia
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364 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Philadelphia
Level Contributor
56 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked a Saturday night water resort package. I live in Philadelphia and this was a very convenient and affordable trip. I'm going to compare to Great Wolf lodge in the Poconos and write a separate review for the ML Hotel. It's important to take in to account the age of your children, for my kids a Saturday stay was... More 

Helpful?
1 Thank joeyelbows
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Very small ok for maybe a couple hours not a day place. Get real with the towels if that is what you call them. We waited multiple times over 30 minutes to get them. The staff complained people take 6 to 8 towels at a time. The are close to the size of a large wash cloth what do you... More 

Helpful?
Thank Keith S
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve the service, facilities and amenities that we provide to our guests. We take all feedback... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago

This is the second year we purchased a New Year's Eve package at this resort and let me tell you they have really improved since last year. New Year's Eve package is a little pricey but you get a lot for the price. For a family of 4 you get a Room with double beds, admission to waterpark, dinner, dessert,... More 

Helpful?
Thank druiz2355
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you very much for your positive review. We are extremely happy to hear that you and your family had a great time during our New Year's Eve Water Park Gala. We are also excited that you chose to visit with us again. The management team and employees at The Hotel ML & CoCo Key Water Resort work diligently to... More 

Bayonne, NJ, United States
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had traveled to Coco Key in August for my son's birthday and had great time! So when we were looking for something different to do on New Year's I thought I would check out Coco Key...I was surprised to find out they offered an New Year's Eve package, and it, by far, exceeded my expectations. My sons (8 and... More 

Helpful?
1 Thank Denise L
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you very much for your positive review. We are extremely happy to hear that you and your family had a great time during our New Year's Eve Water Park Gala. We are also excited that you chose to visit with us again. The management team and employees at The Hotel ML & CoCo Key Water Resort work diligently to... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 6, 2016 via mobile

Came here to celebrate my son's 7th bday and his place never fails me or my family no matter how many times we come here. The kids love it, the life guards are very attentive and there a bar for us adults. So everyone can join in on the fun. Great for a last min affordable wknd away with the... More 

Helpful?
Thank Quanna326
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for your feedback. Nothing makes us happier than to hear that you and your family had a great time! We look forward to having you and your family visit with us again soon! More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 4, 2016

Front Desk needs customer service training. Ask for sheets to be replaced and were brought sheets and they left them on our bed for us to replace. This was last year in April school vacation in 2015.

Helpful?
1 Thank Maria A
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to respond about your stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I apologize about the issue you experienced when visiting us last April. I want you to know that... More 

Hewitt, New Jersey
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016

after reading all the reviews my husband and I were extremely anxious on our drive to the resort. We were (thankfully) pleasantly surprised! First off everyone was pleasant hotel/water park staff alike, always smiles and "hello/ good morning". We arrived 1/1 around noon we checked in they gave us wrist bands for the park and stated they would text when... More 

Helpful?
2 Thank mchrist2
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for your positive review. We are extremely happy you and your family enjoyed yourselves at The Hotel ML & CoCo Key Water Resort, and had a great time! Our management team and employees will go out of their way to make sure the needs of our guests are taken care of. We look forward to having you and... More 

Wilmington, Delaware
Level Contributor
142 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed January 3, 2016

Last winter break, we took our toddler son to Orlando. This year, we decided to stay close to home and didn't really plan out a winter vacation. About a month ago, we looked into Groupons for indoor water parks in the Poconos Mt. areas, and found they were really pricey for that time of the year. So recalling my multiple... More 

Helpful?
Thank David L
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for your review. We are extremely happy that you chose to visit CoCo Key Water Resort, and are excited to hear that your son enjoyed himself in the Waterpark. We look forward to having you and your family visit with us again soon! More 

Bel Air, Maryland
Level Contributor
83 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed January 2, 2016

This was my families first time visiting Coco Key and I must say I was pleasantly surprised. We're a family of 4... one "tween" and one toddler and they both loved CoCo Key. We visited during the kids Holiday Break and it was great. I thought it would be crowded with kids being out of school but it wasn't. Only... More 

Helpful?
Thank FeBrews
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to post to TripAdvisor. We are excited and thrilled that you chose to visit CoCo Key Water Resort and had a great time doing so. Our management team and employees strive to make sure the needs of our guests are taken care of. We look forward to having you and your family visit with... More 

Jamaica, New York, United States
Level Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

This is my second time and it's not as bad as all the reviews. We've been to a lot of these places and we picked this one this time because they had a package to stay at the hotel ML which was very nice. The hotel was clean and it did the job. The water park on New Year's Day... More 

Helpful?
1 Thank Chevonne T
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for your review.We truly have a unique facility that provides a great opportunity for family and friends to have fun and spend quality time together. We are excited that you chose to visit with us again. We look forward to having you and your family visit with us again soon! More 

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Questions & Answers

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10 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?