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Massage Envy

1711 State Route 10 East, Morris Plains Shopping Center, Morris Plains, NJ 07950
(973) 539-2900
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Type: Spas
Most recent review
- Apr 15, 2014
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29 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Morris Plains, New Jersey
Senior Contributor
35 reviews 35 reviews
13 attraction reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed April 15, 2014

Price alone doesn't cut it. Disinterested, ill-trained therapists. Nice enough place, but too much like a hair salon. Opt for independents or wellness centers instead.

Was this review helpful? Yes
Atlanta, Georgia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 7, 2014

I am extremely disappointed with Massage Envy, have cancelled my membership and am sharing my experience with everyone I know, who are also cancelling their memberships. First of all, I was never told when I got my membership that it would go into an automatic month to month roll over if i did not cancel. now, i accept 100% responsibility... More

Was this review helpful? Yes 1
Morris Plains,NJ
Senior Contributor
38 reviews 38 reviews
16 attraction reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 8, 2013

I was surprised to see all the bad reviews. This is what I found: I did sign up for a membership and the fact that you are committing to one full year at least was fully explained to me. I also have not had the greatest ease getting the same therapist, but after trying several I have 3or 4 favorites... More

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Morristown NJ USA
Senior Contributor
22 reviews 22 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 28, 2013

Although I am an occasional frequenter of massages, I have yet to receive what I would consider a good professional massage here. Seem to employ "part timers", or some with limited experience. Wouldn't consider level of expertise very high. Only made appointments when coupons were available.

Was this review helpful? Yes
Fort Worth, Texas
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2013

Visited this location twice and was told that the massage therapist I had previous requested was no longer at that facility. I was told that is does happen more often than not. Overall the service was OK, but I like to stay with one therapist when I gain a comfort level.

Was this review helpful? Yes
Andover, New Jersey
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2013

Katherine B. Get an attorney. third trimester, you should have never have been worked on so vigorously or with any Deep Tissue at all. They put your pregnancy at risk! That's why your Doctor told you not to go back.

Was this review helpful? Yes 2
Rancho Palos Verdes, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2013

I would never go back to any Massage Envy. Being in my third trimester of pregnancy I decided to treat myself to a massage last weekend (Saturday, 3/23/2013)so I got a 90 minute massage. I arrived 15 minutes early and the staff was nice and welcoming. My masseuse came to get me 15 minutes past my scheduled time because she... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed March 18, 2013 via mobile

They are extremely rude!!! They robbed my money and didn't want to use the gift certificate that was given to me! The massages are even that good, and they try to make you buy their stupid membership and if you don't buy it they give you a bad attitude! I've had the worst experience in that place!

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Boston, Massachusetts
1 review
1 of 5 stars Reviewed November 19, 2012

Girl was so very rude and insulting when I wanted to cancel my membership. The sign in the room suggest a rather steep tip, might as well go to a regular massage. Tried 4 different times to get same day appointment and couldn't, therefore wanted to cancel membership. Girl was yelling at me on phone, I guess she lost her... More

Was this review helpful? Yes
northern NJ
Top Contributor
57 reviews 57 reviews
25 attraction reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 24, 2012

Massage Envy is quite different in quality depending on the town of service and the massage therapist one gets. In Florham Park, NJ, closest to my house, the management was quite below okay and I've been traveling to Montclair for the past two years and find their staff is excellent...

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