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Casino at Siena Hotel Spa

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Address: One South Lake Street, Reno, NV 89505
Phone Number: 877-743-6233; 775-337-6260
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TripAdvisor Reviewer Highlights

Read all 23 reviews
Visitor rating
  • 7
    Excellent
  • 5
    Very good
  • 6
    Average
  • 2
    Poor
  • 3
    Terrible
Helpful and caring management, quiet and relaxed atmosphere.

Not sure why the listing still refers to a casino, but the hotel is great. They are in the process of renovations right now, although I'm not sure what they're going to do with... read more

4 of 5 starsReviewed August 16, 2015
Michael M
,
Glendora, United States
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23 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Glendora, United States
Level Contributor
5 reviews
4 of 5 stars Reviewed August 16, 2015

Not sure why the listing still refers to a casino, but the hotel is great. They are in the process of renovations right now, although I'm not sure what they're going to do with the ground floor. In any case, we were not disturbed in the slightest by the on-going work. The manager Theresa was a great help, working to... More 

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Cedaredge, Colorado
Level Contributor
17 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 31, 2015

I made my reservation more than a month before my visit. After doing extensive research and reading online reviews of hotels in the Reno area, I chose this one for it's high rating, proximity to the car museum, and it's casino and restaurants were highly rated. All that is bogus, except for the proximity to the car museum which is... More 

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Sacramento, California
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed July 18, 2015

Casino was closed when I went 7/9/15. Door locked and dark. Johnny Rocket was still open, however, but upon going to the restaurant a fence was up blocking access to the casino area. According to one of the servers, the hotel was still open and operational.

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Fort Worth, Texas
Level Contributor
61 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 1, 2015

Stayed here for my sisters wedding. Do not let the web site fool you! It appears luxurious an uptown feel yet close to downtown Reno, NEGATIVE. On all counts. We will never stay here again.

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Baltimore, Maryland
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 26, 2015

This hotel, while sounding like an upscale spa/casino is actually an old holiday inn. You will notice the ubiquitous architecture despite efforts to spruce it up. The interior is definitely better than a Holiday Inn and the staff is very friendly and helpful. The rooms lack some basic amenities and our bathroom was in dire need of an upgrade. The... More 

Was this review helpful? Yes 1
Grass Valley, California
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 26, 2015

My friend was falsely accused of assault by the security at this casino. I frequent Reno gambling establishments from California and would NEVER go to this place. They did not even review the tapes to prove his innocence. If you want to feel safe, don't go there.

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1 review
3 of 5 stars Reviewed April 26, 2015

My girlfriend and I, along with a pair of friends stayed at the Siena last night. Our room was nice. The Casino staff was great but a young fella named "Taylor" who drove us to the airport went above and beyond in his efforts to help us out and make our experience a good one. I appreciate good customer service... More 

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Reno, Nevada
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

New Year's Eve in Reno this year was freezing. We were fortunate enough to get an invitation to the VIP party along with a room for the celebration. My husband who is normally a pretty gentle soul, decided to party like it was 1979. He was in his 30's back then. Unfortunately it is 2015 and he is in his... More 

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Wisconsin
2 reviews
5 of 5 stars Reviewed January 1, 2015

On a recent trip thru Reno I stopped to have lunch at the Siena as some friends had mentioned it was a nice smaller but classy club. We had a great meal and then decided to stop and play a little black jack. I have played only twice before but the dealer was super patient with us and explained the... More 

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Saratoga, California, United States
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

I love Siena and it's employee. I love the river and the riverview. I love the lounge and happy hour

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