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Spa Toscana at Peppermill

Certificate of Excellence
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Address: 2707 South Virginia Street, Reno, NV 89502
Phone Number: 775-689-7190
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TripAdvisor Reviewer Highlights

Read all 104 reviews
Visitor rating
  • 77
    Excellent
  • 14
    Very good
  • 6
    Average
  • 0
    Poor
  • 7
    Terrible
Most recent review
Best facility and welcoming staff.

I went here after a 7 hour drive down from twin fall, ID. So I was very tired and tense. Booked for massage and facial, it were professionally done with skill and friendliness... read more

5 of 5 starsReviewed December 9, 2014
Jenny Z
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104 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Contributor
18 reviews 18 reviews
10 attraction reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2014

I went here after a 7 hour drive down from twin fall, ID. So I was very tired and tense. Booked for massage and facial, it were professionally done with skill and friendliness. Only wish I had day pass and stayed for longer. Love the waiting room with comfy chair. Lots of free snack and drink to choose from and... More 

Was this review helpful? Yes
Portland, OR
Senior Contributor
32 reviews 32 reviews
4 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 14, 2014

This was hands-down, the best part of our trip. Everything about the spa itself and the services provided are top-notch! I could have stayed there the entire trip and look forward to going again. The only room for improvement is the ability to order food/drinks. I really wanted a cocktail before my treatments but gave up after holding for the... More 

Was this review helpful? Yes
Walnut creek
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

My friend and I had an early appointment for the spa on Monday the 28th. It would have been nice if the spa personnel told us that due to an event in the parking lot we would not be able to park close to the spa!!! We had to park on the other side of the hotel and walk w... More 

Was this review helpful? Yes
Top Contributor
51 reviews 51 reviews
12 attraction reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed July 10, 2014

I was a hotel guest and booked a haircut several days before my arrival for a 5pm appointment. I ended up getting to the hotel a bit earlier than expected, so after getting settled into my room I called down to the salon around 3:30pm - told them I had gotten in early - and asked if the stylist happened... More 

Was this review helpful? Yes 5
Senior Reviewer
9 reviews 9 reviews
7 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 30, 2014

I like feeling rich so I spent, allot played 1000 dollar hands of bj then stayed off the strip but I was hit by police then they gave my luggage directly to the p.o. p.o. I was searched too much I don't know if I should go back I also performed. I danced with some fines girls. Geze 2010

Was this review helpful? Yes 2
Alameda, California
Reviewer
4 reviews 4 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 4, 2014

I'm not going into details, just want to send a message to the 4 or 5 front desk staff members that were working on June 1, 2014 around 1pm: SHAME ON YOU FOR YOUR POOR CUSTOMER SERVICE, YOU COULD'VE BEEN A LOT MORE ACCOMMODATING!!!

Was this review helpful? Yes 3
Reno, Nevada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 2, 2014

I don't even know where to start. I had been looking forward to this all week but was dismally disappointed. From the point of arrival to the massage, nothing was professionally executed and this left me with an uneasy, deflated feeling instead of a satisfied one. But to get to the heart of the experience, the hot stone massage is... More 

Was this review helpful? Yes 4
Director_Peppermill, Guest Relations Manager at Spa Toscana at Peppermill, responded to this review

Thank you for taking the time to give us your feedback on Trip Advisor regarding your visit to Spa Toscana. I want to offer my sincerest apologies that your experience did not exceed your desired expectations. I understand that you were hoping to have a relaxing day being pampered and I am truly sorry to hear that your visit fell... More 

Box Elder, MT
Top Contributor
79 reviews 79 reviews
19 attraction reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 20, 2014

After a long day of travel I checked in and was given a full day spa pass so I decided to use it the same day! Wow! Amazing! Rejuvenating! Them are only three excellent compliments out of 10 that I will write! The staff is so nice and helpful. Did I mention doting? The facilities are wonderful. I spent one... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

Last week was my first visit to Spa Toscana & first of all, it's beautiful! Locals discount also a perk:) From booking the appointment with a friendly young lady named Precious, to the great hostess, whose name I kick myself for forgetting, all were very friendly & informative. There's an all around great vibe. Highlight, however was Elva at the... More 

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US
Top Contributor
85 reviews 85 reviews
27 attraction reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 12, 2014

We frequent this spa as much as possible, purposefully planning weekend getaways to relax at the spa and gamble. One of the best spa's we have visited with outstanding services. Their massages therapists are highly skilled, the overall spa facilities are first class, clean, and every effort is made to make you comfortable for the ultimate relaxation experience. The private... More 

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