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Spa Toscana at Peppermill

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Address: 2707 South Virginia Street, Reno, NV 89502
Phone Number: 775-689-7190
Website
Today
7:00 am - 9:00 pm
Closed now
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Hours:
Sun - Sat 7:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 107 reviews
Visitor rating
  • 78
    Excellent
  • 14
    Very good
  • 7
    Average
  • 1
    Poor
  • 7
    Terrible
Best spa I have been to yet!

I'm originally from San Jose California and I frequent a lot of spa's in my area. I do have a few favorites but the spa Toscana is the best spa that I have been to hands down! The... read more

5 of 5 starsReviewed February 8, 2015
Michelle R
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107 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Lancaster, Pennsylvania
1 review
2 of 5 stars Reviewed April 1, 2015

First of all let me say that the facility is beautiful. The spa water and snacks were great and the iced cucumber slices and facial towels were a nice touch. The secret garden is amazing - get there early so you can enjoy it before all the noise arrives. The showers are stocked with everything you need and everything is... More 

Was this review helpful? Yes
Reno, Nevada
Top Contributor
133 reviews 133 reviews
22 attraction reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 21, 2015 via mobile

Took my mom here as a special occasion - both got massages and facials. Beautiful facility, multi floored, really nice and professional spa services... My only complaint, and unfortunately it overshadows the entire experience ... Too busy, super crowded, lots of groups of women being pretty noisy for a spa. Not your typical zen shhh shhh mellow spa experience. In... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

I'm originally from San Jose California and I frequent a lot of spa's in my area. I do have a few favorites but the spa Toscana is the best spa that I have been to hands down! The service was impeccable and I loved how each section was on a different level. In a lot of spa's you are unable... More 

Was this review helpful? Yes 2
Contributor
18 reviews 18 reviews
10 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 9, 2014

I went here after a 7 hour drive down from twin fall, ID. So I was very tired and tense. Booked for massage and facial, it were professionally done with skill and friendliness. Only wish I had day pass and stayed for longer. Love the waiting room with comfy chair. Lots of free snack and drink to choose from and... More 

Was this review helpful? Yes 1
Portland, OR
Senior Contributor
32 reviews 32 reviews
4 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 14, 2014

This was hands-down, the best part of our trip. Everything about the spa itself and the services provided are top-notch! I could have stayed there the entire trip and look forward to going again. The only room for improvement is the ability to order food/drinks. I really wanted a cocktail before my treatments but gave up after holding for the... More 

Was this review helpful? Yes
Walnut creek
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014

My friend and I had an early appointment for the spa on Monday the 28th. It would have been nice if the spa personnel told us that due to an event in the parking lot we would not be able to park close to the spa!!! We had to park on the other side of the hotel and walk w... More 

Was this review helpful? Yes
Top Contributor
61 reviews 61 reviews
14 attraction reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed July 10, 2014

I was a hotel guest and booked a haircut several days before my arrival for a 5pm appointment. I ended up getting to the hotel a bit earlier than expected, so after getting settled into my room I called down to the salon around 3:30pm - told them I had gotten in early - and asked if the stylist happened... More 

Was this review helpful? Yes 6
Senior Reviewer
9 reviews 9 reviews
7 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 30, 2014 via mobile

I like feeling rich so I spent, allot played 1000 dollar hands of bj then stayed off the strip but I was hit by police then they gave my luggage directly to the p.o. p.o. I was searched too much I don't know if I should go back I also performed. I danced with some fines girls. Geze 2010

Was this review helpful? Yes 3
Alameda, California
Reviewer
5 reviews 5 reviews
3 attraction reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed June 4, 2014

I'm not going into details, just want to send a message to the 4 or 5 front desk staff members that were working on June 1, 2014 around 1pm: SHAME ON YOU FOR YOUR POOR CUSTOMER SERVICE, YOU COULD'VE BEEN A LOT MORE ACCOMMODATING!!!

Was this review helpful? Yes 5
Reno, Nevada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 2, 2014

I don't even know where to start. I had been looking forward to this all week but was dismally disappointed. From the point of arrival to the massage, nothing was professionally executed and this left me with an uneasy, deflated feeling instead of a satisfied one. But to get to the heart of the experience, the hot stone massage is... More 

Was this review helpful? Yes 6
Director_Peppermill, Guest Relations Manager at Spa Toscana at Peppermill, responded to this review

Thank you for taking the time to give us your feedback on Trip Advisor regarding your visit to Spa Toscana. I want to offer my sincerest apologies that your experience did not exceed your desired expectations. I understand that you were hoping to have a relaxing day being pampered and I am truly sorry to hear that your visit fell... More 

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