We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Spa Toscana at Peppermill

Certificate of Excellence
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 2707 South Virginia Street, Reno, NV 89502
Phone Number: 775-689-7190
Website
Today
7:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Sat 7:00 am - 9:00 pm

TripAdvisor Reviewer Highlights

Read all 106 reviews
Visitor rating
  • 78
    Excellent
  • 14
    Very good
  • 7
    Average
  • 0
    Poor
  • 7
    Terrible
Most recent review
Beautiful facility, good treatments, too busy!

Took my mom here as a special occasion - both got massages and facials. Beautiful facility, multi floored, really nice and professional spa services... My only complaint, and... read more

3 of 5 starsReviewed March 21, 2015
Sharon W
,
Reno, Nevada
via mobile
Add Photo Write a Review

106 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reno, Nevada
Top Contributor
118 reviews 118 reviews
21 attraction reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 21, 2015 via mobile

Took my mom here as a special occasion - both got massages and facials. Beautiful facility, multi floored, really nice and professional spa services... My only complaint, and unfortunately it overshadows the entire experience ... Too busy, super crowded, lots of groups of women being pretty noisy for a spa. Not your typical zen shhh shhh mellow spa experience. In... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed February 8, 2015

I'm originally from San Jose California and I frequent a lot of spa's in my area. I do have a few favorites but the spa Toscana is the best spa that I have been to hands down! The service was impeccable and I loved how each section was on a different level. In a lot of spa's you are unable... More 

Was this review helpful? Yes
Contributor
18 reviews 18 reviews
10 attraction reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2014

I went here after a 7 hour drive down from twin fall, ID. So I was very tired and tense. Booked for massage and facial, it were professionally done with skill and friendliness. Only wish I had day pass and stayed for longer. Love the waiting room with comfy chair. Lots of free snack and drink to choose from and... More 

Was this review helpful? Yes
Portland, OR
Senior Contributor
32 reviews 32 reviews
4 attraction reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 14, 2014

This was hands-down, the best part of our trip. Everything about the spa itself and the services provided are top-notch! I could have stayed there the entire trip and look forward to going again. The only room for improvement is the ability to order food/drinks. I really wanted a cocktail before my treatments but gave up after holding for the... More 

Was this review helpful? Yes
Walnut creek
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014

My friend and I had an early appointment for the spa on Monday the 28th. It would have been nice if the spa personnel told us that due to an event in the parking lot we would not be able to park close to the spa!!! We had to park on the other side of the hotel and walk w... More 

Was this review helpful? Yes
Top Contributor
55 reviews 55 reviews
12 attraction reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed July 10, 2014

I was a hotel guest and booked a haircut several days before my arrival for a 5pm appointment. I ended up getting to the hotel a bit earlier than expected, so after getting settled into my room I called down to the salon around 3:30pm - told them I had gotten in early - and asked if the stylist happened... More 

Was this review helpful? Yes 6
Senior Reviewer
9 reviews 9 reviews
7 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 30, 2014 via mobile

I like feeling rich so I spent, allot played 1000 dollar hands of bj then stayed off the strip but I was hit by police then they gave my luggage directly to the p.o. p.o. I was searched too much I don't know if I should go back I also performed. I danced with some fines girls. Geze 2010

Was this review helpful? Yes 3
Alameda, California
Reviewer
5 reviews 5 reviews
3 attraction reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed June 4, 2014

I'm not going into details, just want to send a message to the 4 or 5 front desk staff members that were working on June 1, 2014 around 1pm: SHAME ON YOU FOR YOUR POOR CUSTOMER SERVICE, YOU COULD'VE BEEN A LOT MORE ACCOMMODATING!!!

Was this review helpful? Yes 5
Reno, Nevada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 2, 2014

I don't even know where to start. I had been looking forward to this all week but was dismally disappointed. From the point of arrival to the massage, nothing was professionally executed and this left me with an uneasy, deflated feeling instead of a satisfied one. But to get to the heart of the experience, the hot stone massage is... More 

Was this review helpful? Yes 6
Director_Peppermill, Guest Relations Manager at Spa Toscana at Peppermill, responded to this review

Thank you for taking the time to give us your feedback on Trip Advisor regarding your visit to Spa Toscana. I want to offer my sincerest apologies that your experience did not exceed your desired expectations. I understand that you were hoping to have a relaxing day being pampered and I am truly sorry to hear that your visit fell... More 

Box Elder, MT
Top Contributor
97 reviews 97 reviews
26 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 20, 2014

After a long day of travel I checked in and was given a full day spa pass so I decided to use it the same day! Wow! Amazing! Rejuvenating! Them are only three excellent compliments out of 10 that I will write! The staff is so nice and helpful. Did I mention doting? The facilities are wonderful. I spent one... More 

Was this review helpful? Yes

Travelers who viewed Spa Toscana at Peppermill also viewed

 

Been to Spa Toscana at Peppermill? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Questions? Get answers from Spa Toscana at Peppermill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?