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Spa Toscana at Peppermill

2707 South Virginia Street, Reno, NV 89502
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Ranked #2 of 22 Activities in Reno
Certificate of Excellence 2014
Type: Spas
Most recent review
- Aug 1, 2014
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102 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Walnut creek
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014 via mobile

My friend and I had an early appointment for the spa on Monday the 28th. It would have been nice if the spa personnel told us that due to an event in the parking lot we would not be able to park close to the spa!!! We had to park on the other side of the hotel and walk w... More

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Senior Contributor
42 reviews 42 reviews
9 attraction reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 10, 2014

I was a hotel guest and booked a haircut several days before my arrival for a 5pm appointment. I ended up getting to the hotel a bit earlier than expected, so after getting settled into my room I called down to the salon around 3:30pm - told them I had gotten in early - and asked if the stylist happened... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 attraction reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

I like feeling rich so I spent, allot played 1000 dollar hands of bj then stayed off the strip but I was hit by police then they gave my luggage directly to the p.o. p.o. I was searched too much I don't know if I should go back I also performed. I danced with some fines girls. Geze 2010

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Alameda, California
3 reviews 3 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 4, 2014

I'm not going into details, just want to send a message to the 4 or 5 front desk staff members that were working on June 1, 2014 around 1pm: SHAME ON YOU FOR YOUR POOR CUSTOMER SERVICE, YOU COULD'VE BEEN A LOT MORE ACCOMMODATING!!!

Was this review helpful? Yes 1
Reno, Nevada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2014

I don't even know where to start. I had been looking forward to this all week but was dismally disappointed. From the point of arrival to the massage, nothing was professionally executed and this left me with an uneasy, deflated feeling instead of a satisfied one. But to get to the heart of the experience, the hot stone massage is... More

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Director_Peppermill, Guest Relations Manager at Spa Toscana at Peppermill, responded to this review

Thank you for taking the time to give us your feedback on Trip Advisor regarding your visit to Spa Toscana. I want to offer my sincerest apologies that your experience did not exceed your desired expectations. I understand that you were hoping to have a relaxing day being pampered and I am truly sorry to hear that your visit fell... More

Box Elder, MT
Top Contributor
72 reviews 72 reviews
17 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 20, 2014

After a long day of travel I checked in and was given a full day spa pass so I decided to use it the same day! Wow! Amazing! Rejuvenating! Them are only three excellent compliments out of 10 that I will write! The staff is so nice and helpful. Did I mention doting? The facilities are wonderful. I spent one... More

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Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2014

Last week was my first visit to Spa Toscana & first of all, it's beautiful! Locals discount also a perk:) From booking the appointment with a friendly young lady named Precious, to the great hostess, whose name I kick myself for forgetting, all were very friendly & informative. There's an all around great vibe. Highlight, however was Elva at the... More

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Top Contributor
56 reviews 56 reviews
15 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 12, 2014

We frequent this spa as much as possible, purposefully planning weekend getaways to relax at the spa and gamble. One of the best spa's we have visited with outstanding services. Their massages therapists are highly skilled, the overall spa facilities are first class, clean, and every effort is made to make you comfortable for the ultimate relaxation experience. The private... More

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Elko, Nevada
Top Contributor
65 reviews 65 reviews
24 attraction reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 27, 2014

I love this spa! I try to make a point to come here once a month if I can. It is pricey, but for what you pay, you get your money's worth. The locker rooms are huge and clean and provide nearly any amenity you might need down to hair dryers, flat irons, and disposable hair brushes. The locker room... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2014

The Peppermill spa is great for a girls weekend! My friends and I celebrated a 40th birthday and we had the best time at the spa. You can order food and drink at the spa. There is a outdoor pool that is just beautiful or for bad weather enjoy the indoor pool. The grounds are gorgeous and you will love... More

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