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Gray Line Las Vegas

Neighborhood: Paradise
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Address: 7370 Dean Martin Dr, Suite 409, Las Vegas, NV 89119
Phone Number: +1 702-739-7777
Website
Description: Grand Canyon, Hoover Dam, Red Rock, and Much More!
Visit like an insider
$15*
and up

TripAdvisor Reviewer Highlights

Read all 355 reviews
Visitor rating
  • 149
    Excellent
  • 54
    Very good
  • 32
    Average
  • 34
    Poor
  • 86
    Terrible
West Rim Grand Canyon

Excellent bus driver Thomas. Trip was nice not to have to drive there myself. Informative information on the way to the canyon. Enjoyed seeing the downtown area of Vegas as the... read more

4 of 5 starsReviewed April 20, 2015
Dale G
,
Las Vegas, Nevada
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355 Reviews from our TripAdvisor Community

Date | Rating
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English first
New York
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2015 NEW

Traveled in mid-April while the weather was still on the cooler side. We lucked out with a friendly, funny and very knowledgeable driver, Tony, who made our (pretty lengthy) bus ride very pleasant and who helped us in getting the most of the Grand Canyon tour, both on the different towns and by helicopter.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 24, 2015 NEW via mobile

Great time with great friends! Got an upgrade in a limo while on the tour, which was a added plus! Everyone was super friendly and very informative of the Hoover Dam. I highly recommend to anyone to take this tour!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed April 24, 2015 NEW via mobile

Hey Guys, I am an international travel agent at Flightcentre in New Zealand and finally got to experience this your for myself today on April 23rd 2015. This was a 10/10 experience, my wife and I got a driver by the name of Enrique. He was not only incredibly knowledgable but went the next mile in service by going out... More 

Was this review helpful? Yes
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear TaniColthurst, Thank you for the wonderful review! It is always nice to hear from a seasoned travel professional, especially when they love the produck. It was a pleasure having you on board and we will let Enrique know about all the nice things you had to say about him. We look forward to not only having you onboard again,... More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed April 22, 2015 NEW

The best driver/tour guide, Thomas Lewis, for my first trip to Grand Canyon West Rim from Las Vegas was exceptional. I cannot express my sincere appreciation for his positive knowledge and enthusiasm that added so much to the tour. I have travelled in Europe and Caribbean on tours and never had so much information and personal "helpful hints" from one... More 

Was this review helpful? Yes
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear SB M, Thanks for writing the wonderful post about your recent Gray Line tour to the West Rim of the Grand Canyon and our driver/guide Thomas. We are actually blushing! I will be sure to let Thomas know how much you appreciated his help and tip. Of course, while we might have been good, it was the Grand Canyon... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2015 NEW via mobile

Our driver Julio (coach 5703) was absolutely fantastic, however on our way back to Vegas approximately 1 hour into the journey, the passengers at the back of the coach including myself could smell burning rubber. We informed Julio who immediately pulled over and after examing the bus, he announced that oil or fluid possibly from the brakes was leaking onto... More 

Was this review helpful? Yes 2
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear Cirillofamily, Thank you for being a customer and writing a review. While a mechanical issue did mar your trip to the Grand Canyon we are gratified that you found our driver Julio to be “absolutely fantastic”. And it does seem like you had a great day at the Grand Canyon. At Gray Line Las Vegas safety is our number... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed April 21, 2015 NEW

Ryan was great, shared knowledge of Nevada, Arizona, and the Grand Canyon. Made a full day of travel enjoyable.

Was this review helpful? Yes
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear Richard D, Thank you for posting a review about your recent Grand Canyon tour experience with Gray Line Las Vegas. We are very happy that you enjoyed our driver/guide Ryan and will let him know of your kind words. The Grand Canyon is definitely one of the world's MUST SEE destinations and I hope you have some great pictures... More 

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed April 20, 2015 NEW

Excellent bus driver Thomas. Trip was nice not to have to drive there myself. Informative information on the way to the canyon. Enjoyed seeing the downtown area of Vegas as the bus dropped off the other tourists at their hotels.

Was this review helpful? Yes
ED F, General Manager at Gray Line Las Vegas, responded to this review

Hello Dale G, Thank you for writing a review of your recent West Rim Grand Canyon experience with Gray Line Las Vegas. I am very happy to hear that you enjoyed our driver/guide Thomas and the narration during the tour. The West Rim has some spectacular views and I hope you were able to take lots of fantastic pictures to... More 

Sarasota, Florida
1 review
5 of 5 stars Reviewed April 19, 2015 NEW

During our wait to board the bus to go to the Hoover Dam, Jim, a Gray Line 'spokesman' from Gray Line Tours, approached us and offered us an upgrade from the bus to the limousine. There were not enough people booking with the limo and, as it was the new driver, Gartrell's, first limousine tour drive, we were very appreciative... More 

Was this review helpful? Yes
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear Diane G, Thanks for being a Gray Line customer and for writing a very nice post. We are very happy that you enjoyed your upgrade and found our people, Jim & Gartrell to be courteous and knowledgeable. We are also sure that besides the nice limo, the Hoover Dam was as spectacular as always. We hope to see you... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
17 attraction reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 18, 2015

My husband and I are from Australia, and were very keen to see the Grand Canyon. This tour was a VERY long day for us. Our driver was very obsessed of time constraints and kept us all on the ball, so to speak. The pre recorded commentary was very interesting. Our driver rushed us at every stop. Between 'grabbing' a... More 

Was this review helpful? Yes
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear SueTjelland, Thank you for both being a Gray Line customer and taking the rime to write a review about your Grand Canyon South Rim tour. While I am sorry that you felt rushed during your excursion, the South Rim tour is a very long excursion and if the drivers do not stress the importance of the return times to... More 

Las Vegas, Nevada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2015

Our group of 38 participants for the Hoover Dam Express Tour were given clear and specific instructions on when to return to the bus by Tony the tour guide. Thirty six out of 38 were on time returning (95%). Tony made multiple and repeated attempts to contact management for direction. After waiting for over a half hour a decision was... More 

Was this review helpful? Yes 1
ED F, General Manager at Gray Line Las Vegas, responded to this review

Dear Chester T, Thank you for taking the time to write a review of your recent Hoover Dam tour experience. We do wish that things had gone more smoothly on your tour. Our drivers tray to stress the importance of returning on the coach on time, as it can have serious consequences for the enjoyment of the other passengers on... More 

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