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Gray Line Las Vegas

7370 Dean Martin Dr, Suite 409, Las Vegas, NV 89119 (Paradise)
+1 702-739-7777
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Ranked #213 of 254 activities in Las Vegas
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Type: Tours
Description: Grand Canyon, Hoover Dam, Red Rock, and Much More!
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95 reviews from our community

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English first
Senior Reviewer
9 reviews 9 reviews
3 attraction reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 3, 2014

I went on a grey line tour to see lake mead, the hoover dam, and the grand canyon with my family. the details they had given us said they pick up at hotels along the strip, be ready at 6:00 (ish,) so we were. we waited outside our hotel for about 10 minutes then a bus pulled up and we... More

Was this review helpful? Yes 1
ED F, General Manager at Gray Line Las Vegas, responded to this review

Firstly we would like to thank you for providing us with feedback regarding your most recent experience with us. Feedback is truly instrumental to the success of any business and without you, there is no us. We do truly care deeply about your experience that you have had with us and, would like to review any possible inconsistencies that you... More

Kansas
Contributor
18 reviews 18 reviews
5 attraction reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 2, 2014

I was very impressed with the Hoover Dam/Lake Mead Cruise. It was a good amount of time at each place, and the cruise was just amazing. Adding an opportunity to swim would have made it the best your ever, (you could see others swimming and boating, and the water looked so refreshing). We were late getting back and could have... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 22, 2014

On June 16, 2014 my family and I had booked a tour offered through Big Bus tours that included a day at the Grand Canyon. I did some research (not enough it turned out!!) and found company who ran the tour was Grayline - I have used Grayline many times on previous trips to the USA and they have been... More

Was this review helpful? Yes 2
ED F, General Manager at Gray Line Las Vegas, responded to this review

We are very sorry that your motor coach tour to the grand Canyon was not to your satisfaction. You will be receiving a personal email from us requesting information on your tour so we can research your review. Again we are sorry that you felt the need to write a poor review, We do truly care deeply about your experience... More

2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 13, 2014

I booked the Grand Canyon South Rim Tour, for me and my son. I booked through Viator who use GRAY LINE! You will pay for your excursion online. However on the day, they will collect you at 6:15am, and you think that you are setting off then. Nope, not a chance! What actually happens at this ungodly hour, is, they... More

Was this review helpful? Yes 4
ED F, General Manager at Gray Line Las Vegas, responded to this review

We are very sorry that we didn't live up to your expectations. We have a policy to handle ever customers complaint. We don't understand why you felt it necessary to write this review when we where dealing with the problem. please see the emails below: From: Kerry Williams Sent: Monday, June 16, 2014 11:02 AM To: Merri Sunderland Subject: RE:... More

Hendersonville, Tn
Contributor
13 reviews 13 reviews
5 attraction reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 5, 2014

We took the deluxe Hoover Dam tour on May 29. I'm handicapped, so I had to take my mobility scooter and the bus driver, Tony, was glad to help get it on and off the bus. The bus was having issues as we were picking up passengers from the various hotels. As we were on the road to the dam,... More

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
8 attraction reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

What a wonderful tour! The Grayline Tours offers many tours. I took the Hoover Dam Deluxe tour. It was a great tour. The driver was funny and knowledgeable (I don't recall getting his name). This tour was including lunch. We went to a buffet, which I am not fond of buffets but I was hungry. Everything I ate was delicious.... More

Was this review helpful? Yes 1
ED F, vp sales at Gray Line Las Vegas, responded to this review

A huge Thank you. Ed Fioravante VP SALES More

Huntsville, Ohio, United States
Contributor
18 reviews 18 reviews
6 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 27, 2014

Even though we got up at 4:30, their wake up call we were wisked through and on our way by 7. Our driver was enlightening and recommend this company for future trips. Made the long drive not so long.

Was this review helpful? Yes
ED F, Manager at Gray Line Las Vegas, responded to this review

Thank you for your positive review and we are so pleased you enjoyed your tour to the Canyon. Again, thanks. Ed Fioravante VP Sales More

Northfield, Massachusetts
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2014

Booked a "Express Hoover Dam Tour" while staying in Las Vegas at the Golden Nugget. I went with Gray Line tours because that is who the guy at the ticket counter recommended we take. The morning of our trip I started to read some reviews of the tour and after seeing so many bad experiences I came close to skipping... More

Was this review helpful? Yes 6
ED F, VP Sales at Gray Line Las Vegas, responded to this review

A big thank you from all of us at Gray Line Las Vegas! Ed Fioravante VP Sales More

Lancaster, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 21, 2014

we booked the express tour of the Hoover Dam through Harrah's resort. The bus picked us up at 12:00 and we were to be back at the resort by 5:00. We got on the bus at 12:00 stopped at 2 other resorts for passengers and then we were taken to their tour center building. Once there we had a speech... More

Was this review helpful? Yes 4
Birmingham, United Kingdom
Top Contributor
62 reviews 62 reviews
14 attraction reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed April 19, 2014 via mobile

We didn't book with this company direct I booked via Google and it didn't display Gray line. I booked via canyon tours. Price was fine as see people have complained about being charged more etc or promised a packed lunch etc. Driver was good and funny to be fair my only issues were that we set off 25 mins later... More

Was this review helpful? Yes 1
ED F, VP SALES at Gray Line Las Vegas, responded to this review

Thank you for your Hoover Dam review. We strive our best to run our tours in a timely manner but due to heavy traffic sometimes on the famous Las Vegas strip we are forced to just run a little late. The drivers do the best that they can to work together to make sure everybody is safe and all tours... More

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