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Reef Indoor Water Park

1801 Majestic Lane, Wingate Wyndham Hotel, Billings, MT
406-839-9300
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Ranked #22 of 31 Attractions in Billings
Type: Water Parks
Most recent review
- Aug 18, 2014
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37 reviews from our community

Visitor rating
    12
    7
    9
    2
    7
Date | Rating
  • English first
  • Any
English first
Saskatchewan
Top Contributor
71 reviews 71 reviews
18 attraction reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 18, 2014

We visited this park before we went to determine if it was worth it. It is quite large and has lots to do. They run a feature on some nights to swim from 5pm to 7pm for $5. We felt this was a great value. We arrived and then they dropped a $5 per person fee for watching our kids.... More

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review

Thank you for your comments, it saddens me that you were not satisfied with our facility. Water is noisy and we do need a warning system prior to dumping a large bucket of water on people. So those are not changeable issues. Your comment is that" it could be better", we would love to entertain your suggestions of what would... More

Schiphol, The Netherlands
Senior Reviewer
6 reviews 6 reviews
4 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

This was great for the kids but no fun at all for the adults. I could't wait to get out of here. Hot, sticky, uncomfy chairs and just cheap... although it really was not a cheap day at all. The hotel was over priced, the water park was top dollar. And that's a shame because everyone wants to get some... More

Was this review helpful? Yes 1
bighornresort, General Manager at Reef Indoor Water Park, responded to this review

It is unfortunate that you were uncomforatable at the waterpark, the environment is adjusted for swim suits, wearing street clothes will make a person very warm in this environment. Your hotel was priced to include the waterpark which we have found is favorable for most of our guests. We are pleased that your children found the facilities exciting. Thank you... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

Thought we would stay two nights so our kids could enjoy 1 full day at the waterpark. Found the place overcrowed because of a camp that was visiting for the day. Hardly any entertubes for the slide. In fact i counted only 6 doubles and maybe 15 single tubes. Was told by a lifeguard that the single tubes are for... More

Was this review helpful? Yes 1
bighornresort, General Manager at Reef Indoor Water Park, responded to this review

I apologize if you felt that one club of children was overcrowding for you, with a line for the slides and the sharing of tubes. We hope that all children will behave well in this envirnment and it is unfortunate when they do not hit that mark. We take comments from our guest seriously and I thank you for your... More

Lawrenceville, Georgia
Senior Contributor
23 reviews 23 reviews
3 attraction reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2014

With a family of 8 including kids age 4 and 7 travelling from Rapid City to Missoula , we decided to break our trip up by staying the night in Billings. All but two of our group had drove from Georgia with only one night's rest and we suggested giving the kids a break with their first ever trip to... More

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review

Thank you for your comments, while being the largest venue in Montana you are correct that we are not competition for the large city parks. We are pleased that your family had a great time and that the staff were both careful and friendly. More

Billings, Montana
Senior Contributor
25 reviews 25 reviews
13 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 25, 2014

This place is great for the kids but not so great for people with sinus issues. The lack of air exchanges in this area will wreak havoc on your sinuses.

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review

Thank you for your comments, I understand the high humidity in the park can be hard on sinus issues and I apologize for that. I hope you will return when you sinus issue has been resolved. We look forward to seeing you again. More

Senior Contributor
21 reviews 21 reviews
5 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 29, 2014

We recently took a quick trip to Billings to shop for an RV and while there, we needed something fun to do with our young daughter. We stumbled upon The Reef and were thrilled that they had early Sunday morning hours so we could play before we headed home. We all had a good time with minimal crowd, pleasant atmosphere,... More

Was this review helpful? Yes 1
bighornresort, General Manager at Reef Indoor Water Park, responded to this review

I am so pleased you found our park and your family enjoyed your visit. I hope you will return again. More

Montana, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2014

Brought 5 kids to the Reef. Had a blast and would go again. I found that the staff did not know if their is a policy regarding outfits with drug references. I felt that overall the staff and park was great and we all had a lot of fun.

Was this review helpful? Yes 1
bighornresort, General Manager at Reef Indoor Water Park, responded to this review

Thank you for your candid response, we are pleased you and your family enjoyed you visit and look forward to see you again. More

Billings, Montana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2014 via mobile

I took my kids to this water park. It was our first time there and I've got to say we will be heading back. It was a blast. I like the fact that everything you need is there at the park. Had a great time. Definitely recommend going.

Was this review helpful? Yes 2
bighornresort, General Manager at Reef Indoor Water Park, responded to this review

We are so pleased you enjoyed yourself at the Reef. We look forward to your next visit. More

Sheridan, Wyoming
1 review
4 of 5 stars Reviewed April 3, 2014

Firstly, this place is affordable and fun. Our kids have a blast. We usually stay at the connecting hotel and the hotel staff are super supportive and understanding of families with kids running around. We live 2 hours away and we make it there 2-3 times a year. The lifeguards are my biggest issue and the reason I do not... More

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bighornresort, General Manager at Reef Indoor Water Park, responded to this review

First, I am pleased that your stay at the Big Horn Resort was a good one and that you will be returning. Second I have passed on your comment to the management of the waterpark to address the issues you have brought up and I apologize that you felt the lifeguards were not approachable. The whistles are the only way... More

Grand Junction, Colorado
Senior Contributor
43 reviews 43 reviews
18 attraction reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 31, 2014

We stayed a night in Billings and my 7 year old and I spent 4 hours at the park. The park seems perfect for the seven to twelve year old age group. He especially love the two water slides. Everything was kept in good condition and was clean. We ordered a pizza and a soda for under $15 and it... More

Was this review helpful? Yes 1
bighornresort, General Manager at Reef Indoor Water Park, responded to this review

Thank you for your candid comments. We love to hear when our customers have enjoyed themselves. We look forward to see you again. More

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