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The Family Arena

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Address: 2002 Arena Parkway, Saint Charles, MO 63303
Phone Number: 636-896-4200
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12:00 pm - 6:00 pm
Closed now
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Mon - Fri 12:00 pm - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 11
  • 27
    Very good
  • 12
  • 2
  • 7
Nice Arena

We attended the Toby Mac concert here. The pace was well staffed and very clean. Even the restrooms were being cleaned during the night and was nice to see. Plenty of... read more

4 of 5 starsReviewed October 21, 2015
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59 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Level Contributor
51 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 21, 2015

We attended the Toby Mac concert here. The pace was well staffed and very clean. Even the restrooms were being cleaned during the night and was nice to see. Plenty of concessions available. Parking was close and plentiful.

Thank tdmksg
Appleton, Wisconsin
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 3, 2015

We went to see 2 progressive rock bands at this venue. The first band was motioning for the audience to stand up and enjoy themselves, so we did. However the security asked us to sit down so those behind us could see. It seemed strange as this wasn't a symphony or jazz orchestra. It was a rock band asking us... More 

Thank Tk B
Belleville, Illinois, United States
Level Contributor
71 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 5, 2015

Went to a concert there for the first time to see the Australian Pink Floyd with Led Zeppelin 2. Much better than some of the other venues in the area due to the smaller size. Only 1/2 of the Arena was used for the concert as the band was set up mid-arena but I understand that some of their concerts... More 

Thank Ron D
Union, Missouri
Level Contributor
23 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 20, 2015

I went to Family Arena for the first time this weekend to see a concert and was pleasantly surprised after having read some of the negative reviews. I was with a group of thirteen and our seats were fine, the facilities were clean, the snack bars had fresh offerings and the staff was friendly and helpful. It would seem that... More 

1 Thank Alan L
Saint Charles, Missouri
Level Contributor
156 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 18, 2015

Came here for a concert. I loved that it wad not so overly big. Parking was not so bad. I don't know if there is different prices for parking, but we paid $10.00. I don't know if we were lucky with our seats, but we were close to the restrooms and snack bar. I will say that they really need... More 

Thank pandam1
Level Contributor
44 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 21, 2015

Went there to see Jeff Dunham. We had great seats but my friend got them and was SCALPED big time. 2 tix was over $300. NO WAY for that place. Parking for handicapped is miserable. Getting in if your handicapped is miserable. Was not well thought out in my view. At least it was speedy in the lady's bathroom. It... More 

Thank USAEnglishPrincess
Wolf Lake, Illinois
Level Contributor
26 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

We have went to the Gypsy Caravan now at this location twice and its always been clean and lots of staff keeping things going in a good direction.

Thank Dreusmom
Lake Saint Louis, Missouri
Level Contributor
102 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed March 20, 2015

St. Charles has accomplished many great things including the road systems, schools, etc. But, this is not one of their best decisions. In fact, it was a terrible decision. I'm sure county residents will be paying for this arena for years to come. It's not a horrible place; however, it is not located near anything other than a quarry. When... More 

Thank Ray D
Cedarburg, Wisconsin
1 review
1 of 5 stars Reviewed March 7, 2015

This place is mis-named! There is nothing "family" about it! I have never been treated so rudely in my recent experience! Immediately after the basketball game my daughter played in, we were forced out of the arena and told we could meet our daughter in the lobby which turned out to be a lie. I went back to the arena... More 

Thank Barbara C
Webb City, Missouri
Level Contributor
27 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 23, 2015

Came here for the NCA cheerleading competition good times, building is a little dated but other than that great place to come to a competition! $ Parking $ And entry fees a little much!

Thank Kakangus

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