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The Family Arena

2002 Arena Parkway, Saint Charles, MO 63303
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Ranked #10 of 11 attractions in Saint Charles
Type: Arenas/ Stadiums/ Fields
5 visitor photos
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37 reviews from our community

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Date | Rating
  • English first
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English first
Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 2, 2014

This is a great venue but the entertainment that is booked is average to below average. I have seen a few artist's or kids events but it doesn't often have anything worth going to.

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Saint Louis, Missouri
Top Contributor
52 reviews 52 reviews
20 attraction reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 1, 2014

We went to the Chill hockey game. It was the first game we took our daughter. I can say it was good value for money. Standard arena food, so eat before or after you go!

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Saint Charles, Missouri
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2014 via mobile

Seating is awful the aisles are fine as line as nobody is sitting in the seats. But if seats are occupied and you need to get by you take your life into your hands expecially for older people, when I was there one man fell over the seats into the next isle (thankfully he wasn't hurt). Also, steps are too... More

Was this review helpful? Yes 1
Springfield, Missouri
Top Contributor
61 reviews 61 reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 4, 2014

the seats were fine and auditorium was well suited for the venue. Sound was very good. The facility was sort of limited on restrooms and snacks.

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Lake Saint Louis, Missouri
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 9, 2014

I always wondered why the Family arena only had a couple of thousand people max at any of their attractions and now I know. My wife, daughter ,son-in-law and 2 grandkids attended the Jeff Dunham concert which was excellent in spite of the arenas staff and parking lot clowns. We had a nice dinner close to the arena (about 4... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
61 attraction reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed February 8, 2014 via mobile

We just attended the Jeff Dunham show the evening of Feb 7. Driving from downtown St Charles down 5th st we entered a line of two lane traffic that mostly sat for the next hour and a half to go one and a half miles trying to get into the parking lot. Since the arena is on the left, we... More

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Senior Contributor
22 reviews 22 reviews
8 attraction reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 8, 2014

I do not have any complaints about the show itself. It was fabulous! However, getting into and out of the parking lot is total chaos. It took over 90 minutes to go what should have taken 5 minutes. We have been stuck going no where for over 30 minutes trying to get out of the parking lot. Several restrooms were... More

Was this review helpful? Yes 1
Saint Charles, Missouri
Senior Contributor
45 reviews 45 reviews
7 attraction reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 1, 2014

Ever wonder why there have been several teams, hockey, arena football, not able to make it here?? Went to the chill game and the entire experience was bad. First the security when you are going into the stadium is a guy asking if you have any knives or other illegal items. No random checking like they do at the real... More

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Linn, Missouri
Top Contributor
141 reviews 141 reviews
51 attraction reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 5, 2014

Checked out a recent Chill game at this arena and was pleased with the experience. Tickets were reasonable (which is always nice for a family outing!), parking was reasonable and souveniers even weren't crazy high. Kids enjoyed the game and were happy to have seats close to the action. The facility was clean, although some of the staff could have... More

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Gladstone, Missouri
Senior Contributor
33 reviews 33 reviews
20 attraction reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2013

The staff of the St. Charles Chill were friendly and very hospitable. The area was large for minor league hockey and I hope they fill it someday. The food & drink selection could use some expansion. Some of the arena staff are new to hockey and don't understand some of the traditions; but I think they will get it with... More

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