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Ai-Ais Hotsprings Spa

Address: Fish River Canyon, Namibia
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24 reviews from our community

Visitor rating
Date | Rating
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English first
Pretoria, South Africa
4 reviews 4 reviews
2 of 5 stars Reviewed September 1, 2014

What a pity! A very long journey for this?!!? The location is stunning and it is obvious that this place was originally well built but it has been sadly neglected. The management must be asleep because it is very badly run. There were no direction signs and a chronic lack of staff to advise where to go or what to... More 

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Bloemfontein, South Africa
Top Contributor
115 reviews 115 reviews
49 attraction reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed August 31, 2014

We stopped at Ai-Ais as our last stop before returning to South Africa. Being to excellent facilities in namibia, this was just a disappointment. Trudie at reception was very friendly and helpful though. The rooms were quite disappointing. Our mirror was broken, but it wasnt removed or replaced. The outside shower was dirty and the walls and floor were mouldy.... More 

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Somerset West, Western Cape, South Africa
14 reviews 14 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 14, 2014

Ai-Ais was our first stop in Namibia and what a disappointment it was. We were really looking forward to a nice swim in the thermal pools but the they were cold. We couldn't bring meat into Namibia from South Africa and wanted to buy some but the shop was shockingly expensive (R80 for a pack of boerewors, R30 for a... More 

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Western Cape, South Africa
12 reviews 12 reviews
3 attraction reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 8, 2014

Very disappointing. Accommodation was terrible, broken windows of our chalet was replaced with cardboard. it looks very delapitated. Reception Staff not too friendly. The restaurant is ok, but definitely not the best. Wouldn't stay here again.

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4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 5, 2014 via mobile

We really enjoyed our 3 night camping. Staff very helpful and friendly. Trudie was specifically great.

Was this review helpful? Yes 1
Top Contributor
51 reviews 51 reviews
42 attraction reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed February 13, 2014

After driving from Cape Town, Ai-Ais was a welcome stop. Road was abit rough in a sedan but we made it. Its beautiful to walk through the canyon and in the evening swim in the warm water pool. Camping is definitely the way to do it. When You leave go see the Canyon from above... breathtaking:)

Was this review helpful? Yes 1
15 reviews 15 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 10, 2013

Wow, what a beautiful setting. Very hot though, so don't go during summer. We thought we'll cool down in the "cold" pool outside but it just so happens that it was hotter than the one hot pool in the inside of the hotel. Staff is very friendly and the food are excellent and definitely value for money. Amazing road to... More 

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Johannesburg, South Africa
Senior Contributor
29 reviews 29 reviews
13 attraction reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 9, 2013

We went to Fish River Canyon -WHICH IS AWESOME- & spent 2 night at Ai-Ais on their B&B facility. After travelling into the area where there is nothing or no one, to arrive in this oasis is a pleasure! The whole infrastructure is fantastic, the food is fantastic, the staff very friendly and the hot water springs are great! I... More 

Was this review helpful? Yes 3
Cape Town Central, South Africa
Top Contributor
88 reviews 88 reviews
28 attraction reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed December 29, 2012

Ai Ais is an interesting place that I have visited four or five times over the last 20 years. My last visit was in October 2012 and this was my experience. When booking we received contradictory comment regarding the national park fee and after 7 phone calls to Namibia we were told the fee was not payable although all documentation... More 

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The Netherlands
13 reviews 13 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2012

We stayed here for 1 night in a room, after visiting the fish river canyon. The location was good, so we didn't had to drive too far anymore that day. It was nice to relax at the pool and the room was fine. Also good that they have a gas station and they can repear tyres, which is nice after... More 

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