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Shepler's Mackinac Island Ferry

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Address: 556 E. Central Ave, Mackinaw City, MI 49701
Phone Number: 800-828-6157
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TripAdvisor Reviewer Highlights

Read all 979 reviews
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  • 757
    Excellent
  • 164
    Very good
  • 35
    Average
  • 13
    Poor
  • 10
    Terrible
Great Timetable

We took Shelpler's to do a day-trip to the Island. The ferries seem to be coming and going constantly - we didn't have to wait long coming or going. And sitting up top, we got... read more

4 of 5 starsReviewed 1 week ago
50statesmom
,
Los Angeles, California
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979 Reviews from our TripAdvisor Community

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Los Angeles, California
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We took Shelpler's to do a day-trip to the Island. The ferries seem to be coming and going constantly - we didn't have to wait long coming or going. And sitting up top, we got great views of the Island and the bridge.

Helpful?
Thank 50statesmom
Level Contributor
37 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Taking the Shepler's boat trip was the best part ut this day, the speed of the boat and the great weather and thrust all in all a great experience not to forget the professionalism of the staff and the safety procedures and getting on and off the boat was will organized

Helpful?
Thank Saif A
Albany NY
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great option for ferrying to the lsland. They have a great Valet service and if you pay the extra you will find your car in a convenient location upon your return.

Helpful?
Thank Astyrene2
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

Thank you for taking the time to write a great review! We are happy that you enjoyed your trip with us and we hope to see you again on your next visit. More 

Bad Axe, Michigan
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This company is very efficient during peak visiting hours, helping to ease the wait time for ferries to the island.

Helpful?
Thank Pam J
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

Thank you for your review. We are always happy to see that our efforts to get you to the Island in a friendly and timely manner are appreciated. See you on your next trip! More 

Sterling Heights, Michigan
Level Contributor
126 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed January 1, 2016

We were attending a wedding on the island and this ferry service was recommended and gave a discount. I was a little confused about the overnight parking and shuttle but decided to pay the extra fee for having our car taken care of by the attendants. We had quite a bit of luggage, including a large cooler and bins of... More 

Helpful?
Thank Gaelicmom3
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

We are happy to hear that you had a great time with us while attending the wedding on the Island. It is always a little overwhelming for people who have never been to the Island to know what to expect when they arrive. We're glad to hear that you were pleasantly surprised and we hope to see you on the... More 

Level Contributor
24 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 23, 2015

We stayed on the island and gave discounts for this ferry. We will not use this ferry again. There were fees added on that we were not told about and made us almost miss our ferry. There were many things that were added that we were not told about and we were upset. The ferries are very nice but not... More 

Helpful?
Thank Tammy C
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

We are sorry to hear that you were disappointed in the price of the ferry. We appreciate that you took the time to write about this, as we are always trying to improve our service. We would like to hear more about your experience, if you would like to share it with us by calling or emailing our office. More 

Mt Pleasant
Level Contributor
38 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

Always sail on Sheplers ferry. Our ferry went under the bridge. Great view and added to trip. Pick up available at some hotels. Run on schedule and put safety first

Helpful?
1 Thank Diane S
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

Thanks for the review! We definitely put safety of our passengers and crew above all else and we are happy that you noticed. Our Mighty Mac Departures grow in popularity each year and really are a treat to those who take that ferry out under the Mackinac Bridge. We hope you got some great pictures! We do have shuttle pick-ups... More 

Oakland, MI
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 16, 2015

I've taken Shepler's twice to Mackinac Island. Their staff is friendly and I felt I was in good hands whilst crossing the great lake to the UP.

Helpful?
Thank Bethany S
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

We have built our business and our reputation on loyal guests like you. Thank you for taking the time to write a great review. See you next time! More 

Detroit, Michigan
Level Contributor
251 reviews
79 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed December 11, 2015

This is one of a couple of ferries over to the island. On a rainy day, you WILL get wet on the upper level. On Memorial Day weekend we got soaked! Thank goodness for a jacket & hoodie. They have this down to a science, the loading & unloading. Great and sufficient parking.

Helpful?
Thank AnaCarmenLucius
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

Sometimes on a sunny day, you will get wet on the top deck! That's half the fun, right? Thanks for the review! More 

Los Angeles
Level Contributor
24 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 14, 2015

We go to the Grand Hotel every October and enjoy using Shepler's Ferry. They are always very nice and personable. They pick you up from your hotel and deliver you to the dock.

Helpful?
Thank Esther K
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

Thank you for your continued loyalty to Shepler's. You are why we do what we do and why we are always trying to improve. See you in October! More 

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Questions & Answers

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Plainview, Illinois
7 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?