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Shepler's Mackinac Island Ferry

556 E. Central Ave, Mackinaw City, MI 49701
800-828-6157
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Type: Ferries/ Boats
31 visitor photos
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499 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Aurora, Ohio
Top Contributor
143 reviews 143 reviews
46 attraction reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 30, 2014 NEW

As Grand Hotel guests, Shepler's was the suggested transportation to the Mackinac Island. We had no idea what the process was like. But employees at Shepler's made it very easy! Upon pulling into the dock area, we were greeted and told where to park to unload our suitcases. Someone came over immediately to take care of our suitcases. (That was... More

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Marne, Michigan
Senior Contributor
34 reviews 34 reviews
7 attraction reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 30, 2014 NEW

Departed Mackinaw City for Mackinaw Island on a beautiful, sunny and warm day with seats on the top deck. Returned on a cloudy, rainy and cold day with rough seas. Both trips were fine. The staff made sure we were well cared for, in spite of concerns about a large group returning with us and all needing to be on... More

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Salt Lake City, Utah
Top Contributor
62 reviews 62 reviews
33 attraction reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 29, 2014 NEW

We took the ferry from the St. Ignace location and had a great experience. The ferry went by the Mackinaw Bridge and then sped off to the island. It only was a 16 minute ferry ride on the way over and probably 10 on the way back because they don't stop at the bridge again. The price was worth the... More

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Cleveland, Ohio
Senior Contributor
44 reviews 44 reviews
23 attraction reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 26, 2014 NEW

It was our first time at Mackinac City and had no clue what to expect. The service provided by the staff was phenomenal. We pulled up, they unloaded our luggage and took our bikes off our bike rack on the back of my car. I was impressed. I highly recommend people taking their bikes over to the island for only... More

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Dearborn, Michigan USA
Contributor
20 reviews 20 reviews
6 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2014 NEW

Had lunch at the Grand Hotel. This is never disappointing. Great food, fabulous selection. Have gone for years and will (hopefully) go again.

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Contributor
13 reviews 13 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 23, 2014

Pros: Clean facilities, comfortable seat Even though it was a busy day, the line to purchase tickets moved quickly. $3 AAA discount Cons: We had to park in the overflow lot, which I understand, but when we got to the lot I parked near the shuttle. I was then asked to park all the way to the far corner of... More

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Westland, Michigan
Senior Contributor
43 reviews 43 reviews
24 attraction reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 22, 2014

There are three ferry companies that can take you to Mackinac Island. I've used Shepler's each time and it has been quick, efficient, and painless each time. Parking your car is easy with a secured lot fee and an unsecured lot fee (if you want the piece of mind, its worth it but I wasn't concerned with the crime rate... More

Was this review helpful? Yes 1
South Lyon, Michigan
Contributor
15 reviews 15 reviews
5 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 21, 2014

We used Sheplers from St. Ignace in July and from Mackinaw City in September and both times were fantastic! The staff is helpful, kind and courteous. They are efficient- we got a text message where our car was parked and everything was perfect! Highly recommended!

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Stamford, Connecticut
1 review
2 of 5 stars Reviewed September 19, 2014

If everything goes smoothly Shepler's is probably fine, but if anything goes wrong they quickly show a complete lack of customer service bordering on hostility. It's very strange. In my case it was a misplaced suitcase, which was a mistake that an apology and a quick effort to get back to me would have been all it would have taken... More

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Oakland, Maryland
Contributor
15 reviews 15 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 17, 2014

We enjoyed quick, efficient, and clean ferry service to Mackinac Island! Service was on time and ferry personnel were friendly and helpful.

Was this review helpful? Yes 1
Misty M, Manager at Shepler's Mackinac Island Ferry, responded to this review

Great review and right to the point! Thanks for visiting and we hope to see you on your next trip to Mackinac. More

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