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Star Line Mackinac Island Ferry

711 S. Huron, Mackinaw City, MI
800-638-9892
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Type: Ferries/ Boats
34 visitor photos
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212 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • German first
  • Any
English first
Fort Wayne, Indiana, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 15, 2014 NEW

This ferry was next to the hotel we were staying at. It was on time every time and they were very organized. Had a waiting room which was good since it was cold and raining. They were very helpful to those with luggage and bikes. We took the under the bridge ride which took about ten minutes longer to get... More

Was this review helpful? Yes
4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

Thanks for choosing Star Line. We really try to stay on schedule as much as possible so it's nice to hear that our guests notice. Hope to see you again soon! More

Surprise, Arizona
Top Contributor
60 reviews 60 reviews
10 attraction reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 14, 2014 NEW

This seemed to be the best value in ferry's to Mackinac Island. They were very prompt on departing and arriving back on the mainland. I would use this ferry again if ever in the area.

Was this review helpful? Yes
4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

I'm glad you had a good experience. Thanks for your review. Our guests love the package including ferry, carriage tour and fort plus it's a good savings. More

Mackinaw City
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 13, 2014 NEW

Price was okay but service from one gentleman was terrible. Well there was no service from him. We were getting on the boat to stay overnight on the island, so once the lady dropped us off from the overnight parking located across the street we had to wait for someone to grab our bags to load them onto the boat.... More

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

I'm sorry to hear that you had a bad experience with one of our employees. I am glad the young lady was aware of your treatment and helped out. Customer service is very important to Star Line so thank you for your review. More

Denver, Colorado
Senior Contributor
46 reviews 46 reviews
15 attraction reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 11, 2014 NEW

Ferry was quick and affordable and we were able to board in St. Ignace where we were staying. Easy on and off.

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

Thanks for choosing Star Line and your review. Glad you had a nice visit! We have more and more people each year wanting to cross The Mackinac Bridge and depart from St. Ignace. More

Michigan
Senior Reviewer
7 reviews 7 reviews
3 attraction reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014 NEW

Prices were the same as everyone else, but the island tour package was just right for our group of six. The trip was quick and the staff was efficient and polite. The ride to the st. Ignace dock is shorter, but the lines to return to the Mackinaw dock were much shorter. There was a little rocking on a not-so-rough... More

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

Thanks for your review and for choosing Star Line! Our guests enjoy the packages we have for sale plus it's a $9.00 savings. Hope to see you again soon. More

Cold Spring, Kentucky
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 10, 2014 NEW

We took the ferry round trip from Mackinac City to Mackinac Island. They have a very organized system for handling passengers. If your staying on the island, they tag your bag for the specific hotel then store it on board and you don't touch it until it shows up at your hotel. Your bag may even beat you there. We... More

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

Glad you had Dan taking care of you. We have wonderful employees that really care about Star Line. Thanks for your review and for choosing Star Line. More

Independence, Missouri
Contributor
14 reviews 14 reviews
4 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 5, 2014

Get up early and take the morning ride and see the bridge from below with Star line.. Great pictures! You also get to spend more time on the water...

Was this review helpful? Yes 2
4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

I'm glad you enjoyed going under the Mackinac Bridge! We have many departures both to and from the Island that include going under the Mighty Mac. Thanks for your review. More

Woodhaven, Michigan, United States
1 review
5 of 5 stars Reviewed September 3, 2014

We really enjoyed the trip to and from Mackinac Island on Star Line. The crew was very helpful and friendly.

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

Thanks for choosing Star Line and we are happy to hear you had a good experience! More

Wooster
1 review
5 of 5 stars Reviewed September 2, 2014

For the past many years we have used Arnold Ferry, but this year we changed to Star Line. Very pleasant and hassle-free. Our intent was to take the 12:30 p.m. ferry to enjoy a sidetrip under the bridge, but due to (a: me trusting outdated online/printed ferry schedule information, or (b: miscommunication from the Star-Line rep. with whom I verified... More

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

Thanks for giving us a try. I'm happy you had a pleasurable experience on Star Line. Can't wait to take care of you again next year! More

Louisville, Kentucky
Top Contributor
118 reviews 118 reviews
26 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 30, 2014

We appreciated the opportunity to purchase our tickets for the Star Line Ferry online. When we arrived, the baggage handler was very polite, explaining the process including the valet car service. The trip over and back to Mackinac was quick, and very scenic. The dock was conveniently close to our downtown Mackinac hotel (Hotel Iroquois). Our luggage was handled very... More

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4LLB, Public Relations Manager at Star Line Mackinac Island Ferry, responded to this review

We're glad you chose Star Line too. Thanks! We are even more happy that you had a pleasant experience. Our guests this year have really liked being able to text their valet numbers. More

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