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On The Narrows Marina

8137 S Glen Lake Rd, Glen Arbor, MI 49636
(231) 334-4891
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Ranked #6 of 9 attractions in Glen Arbor
Type: Water sports
Most recent review
- Aug 17, 2014
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15 reviews from our community

Visitor rating
    9
    2
    0
    0
    4
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed August 17, 2014 NEW

We rented a Hurricane Deck Boat for the week of August 9 through 16. We contacted the company well in advance and they handled all of our questions (and we had a lot) and the details very well in a very friendly fashion. The boat was great!! We fished some days and did tubing and skiing on others. I look... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed August 17, 2014 NEW

Great and friendly service. Brand new jet skis are really fantastic. We will definitely rent there again.

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Maine
Senior Contributor
41 reviews 41 reviews
9 attraction reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 13, 2014

We rented a powerful ski boat. Very friendly people. Very good instruction. Cooperative with specific needs. Boat in perfect condition. Not inexpensive but worth every dollar. Highly recommended

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Windsor, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

I am an experienced boater and know the ins & outs of boats / boating. I was very pleased with their service and equipment. My family had a great time and the pricing was reasonable. Make sure you reserve ahead of time to get the boat you want. Thanks

Was this review helpful? Yes
Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014 via mobile

Ive been on Glen lake and boating for 23 years driving a boat requires much responsibility and inexperienced boaters often times don't know what they don't know and can be unaware and ignorant of managing driving watercraft the negative reviews likely cane from those types if individuals Keep in mind the spectrum of customers On the Narrows deals with My... More

Was this review helpful? Yes 1
Grosse Ile, Michigan
Contributor
17 reviews 17 reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 3, 2014

The negative reviews are all spot on. We rented a pontoon boat for a half a day. They tried to charge me for some alleged damage to the boat which was complete nonsense. I regularly visit the Homestead and will NEVER rent from here again. I also wanted to mention the rude teenagers running the place and their ridiculous add... More

Was this review helpful? Yes 2
Ferrysburg, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

On The Narrows Marina has been in business for over 70 years. The reason for their continued success is that they are a CLASS ACT with outstanding customer service. Their rental offerings are top quality boats that are upgraded and replaced with new on a regular basis. It is the ONLY location on Glen Lake that you can have beverages... More

Was this review helpful? Yes 1
Phoenix, Arizona
1 review
5 of 5 stars Reviewed September 18, 2013

I travel to Glen Arbor at least once a year and our trip is made by the products and services that OTNM offers. The staff is incredible and I appreciate any company that employs young high school and college kids. It's a family run business and they have truly added an extra element to Glen Arbor. I am so looking... More

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Northampton, United Kingdom
Top Contributor
66 reviews 66 reviews
14 attraction reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed September 11, 2013

We rented from this location for my second time there. The first was a few years back, so I am not sure what has changed but we will not be going back. The quality of the kit is terrible, we experienced break downs and the staff were completely not interested in hearing about our issues and doing something about it.... More

Was this review helpful? Yes 2
Chicago
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 4, 2013

My family and I have been renting boats from On the Narrows for many many years. However, our most recent experience was so bad that we will not be going back. Their staff was arrogant and rude and treated us like we were idiots. Their boats were plagued with issues like not easily starting and at times we could not... More

Was this review helpful? Yes 2

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