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On The Narrows Marina

8137 S Glen Lake Rd, Glen Arbor, MI 49636
(231) 334-4891
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Ranked #8 of 9 attractions in Glen Arbor
Type: Water sports
Most recent review
- Jul 3, 2014
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11 reviews from our community

Visitor rating
    4
    2
    0
    0
    5
Date | Rating
  • English first
  • Any
English first
Grosse Ile, Michigan
Contributor
14 reviews 14 reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed July 3, 2014 NEW

The negative reviews are all spot on. We rented a pontoon boat for a half a day. They tried to charge me for some alleged damage to the boat which was complete nonsense. I regularly visit the Homestead and will NEVER rent from here again. I also wanted to mention the rude teenagers running the place and their ridiculous add... More

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Ferrysburg, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

On The Narrows Marina has been in business for over 70 years. The reason for their continued success is that they are a CLASS ACT with outstanding customer service. Their rental offerings are top quality boats that are upgraded and replaced with new on a regular basis. It is the ONLY location on Glen Lake that you can have beverages... More

Was this review helpful? Yes 1
Birmingham, Michigan
1 review
1 of 5 stars Reviewed September 27, 2013

Let me preface this by saying my family has owned a place up in the Glen Arbor area for the past 19 years and we have been regulars at the Narrows Marina for almost that entire time. A few years back they changed ownership and ever since then the boats they have and customer service has declined significantly. This past... More

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Phoenix, Arizona
1 review
5 of 5 stars Reviewed September 18, 2013

I travel to Glen Arbor at least once a year and our trip is made by the products and services that OTNM offers. The staff is incredible and I appreciate any company that employs young high school and college kids. It's a family run business and they have truly added an extra element to Glen Arbor. I am so looking... More

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Northampton, United Kingdom
Top Contributor
60 reviews 60 reviews
12 attraction reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed September 11, 2013

We rented from this location for my second time there. The first was a few years back, so I am not sure what has changed but we will not be going back. The quality of the kit is terrible, we experienced break downs and the staff were completely not interested in hearing about our issues and doing something about it.... More

Was this review helpful? Yes 1
Chicago
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 4, 2013

My family and I have been renting boats from On the Narrows for many many years. However, our most recent experience was so bad that we will not be going back. Their staff was arrogant and rude and treated us like we were idiots. Their boats were plagued with issues like not easily starting and at times we could not... More

Was this review helpful? Yes 2
Denver, Colorado
1 review
1 of 5 stars Reviewed August 13, 2013

This company is not honest. We called and asked for all charges pertaining to renting two jet skis. We paid $80 an hour per jet ski for one hour and was told on 2 phone calls and in person that was all we would be charged. When we returned from our fabulous hour on Glen Lake they then said oh... More

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Royal Oak, Michigan
Senior Contributor
21 reviews 21 reviews
5 attraction reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

Great place to rent boats on Glen Lake. Staff is always friendly and courteous and the boats are all in good shape. The deckboat is fun but without anyone toobing we went with a pontoon boat this year and had a blast.

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Chicago, Illinois
Top Contributor
132 reviews 132 reviews
58 attraction reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed August 5, 2012

On the day when Traverse City rentals were closed (15 kts was too much wind for them), I rented a 14 ft American Day Sailor for myself and my daughter. The boat was impeccable, reasonably fast and nimble, yet stable enough under its two sails. The lake is just large enough to get a taste of sailing without the big... More

Was this review helpful? Yes 1
Lafayette, Indiana
Contributor
13 reviews 13 reviews
8 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 1, 2012 via mobile

We have rented here a few different times. Every year has been a smooth process with reservations made online. Their boats are in very good condition. Our favorite has been the hurricane deck boat. We enjoy boating - great place to rent from.

Was this review helpful? Yes 1

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