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Address: 11177 East Michigan Avenue, Battle Creek, MI 49014
Phone Number: 269.962.0000

TripAdvisor Reviewer Highlights

Read all 364 reviews
Visitor rating
  • 95
    Excellent
  • 116
    Very good
  • 73
    Average
  • 28
    Poor
  • 52
    Terrible
Firekeeper's casino

We went on a bus trip to this casino. The slot machines are awesome even though we didn't win. There were even ones we hadn't seen before. The buffet, however, was very... read more

3 of 5 starsReviewed May 19, 2015
granny-goody
,
Luther
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364 Reviews from our TripAdvisor Community

Date | Rating
  • English first
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English first
1 review
2 of 5 stars Reviewed May 22, 2015 NEW via mobile

Myself and my girlfriend received free room stays for the month of May so we figured we would head up there for Memorial Day weekend with another couple. I tried booking the room back in April when I got the postcard for the free room and all the rooms were already booked. I even tried several other weekends in May... More 

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We are sorry to disappoint you. Currently, with only 243 rooms, and the hotel booked to near capacity on most weekends, all complimentary hotel room offers are snapped up very quickly, reserved by guests who have received that offer and call right away. This is particularly true for holiday weekends like Memorial Day. The demand far exceeds supply. We understand... More 

Battle Creek, Michigan
Contributor
18 reviews 18 reviews
4 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 20, 2015 NEW

The NIBI restaurant in Firekeeper's is amazing. The food is outstanding and worth the price. The service is quick and attentive.

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Nibi is no longer one of the best kept secrets in Michigan. Clearly, the word is out about this fine dining restaurant offering delighted guests like you the best experience from inventive soups to crème brulee. The always amazing Chefs and Cooks continually surprise guest with the most delicious dishes around. The service is always top notch. Hope to see... More 

Luther
Contributor
14 reviews 14 reviews
3 attraction reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 19, 2015 NEW

We went on a bus trip to this casino. The slot machines are awesome even though we didn't win. There were even ones we hadn't seen before. The buffet, however, was very disappointing. When we got to the buffet for lunch, some friends from the bus were in line a couple of people behind us. We asked for a table... More 

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We are happy to learn you enjoyed out casino and slots but surprised about your experience in our customarily outstanding Mijem Buffet. We appreciate your making us aware of this situation so we can better focus on the concerns you raised. Mijem normally receives stellar reviews for the amazingly creative cuisine served there, well complemented by sparkling service. Thank you... More 

Senior Reviewer
10 reviews 10 reviews
1 of 5 stars Reviewed May 19, 2015 NEW

Attended the Mothers day brunch with the family. Thought it was a little pricey at first. However, the food selection was wonderful. The offerings would fit anyone's food needs. We had 8 people at our table and the service was outstanding. I would go again next year.

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We appreciate your outstanding review about our amazing annual Mother's Day Brunch held in our Event Center but wonder with all of the nice things you wrote, why you only gave us one star? Hopefully, the editors will review and the rating will truly reflect your words. Thank you. More 

Avilla, Indiana
Top Contributor
81 reviews 81 reviews
40 attraction reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 17, 2015

After hearing nothing but rave reviews from my friends and co-workers, my wife and I decided to see what all the fuss was about. We went on a Tues. (which by the way, is senior day) and found the place hopping with older folks. We are penny slot players, and did not find many of our favorite slots from Vegas... More 

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Brian--thank you for your four-star review. We are sorry to disappoint you in the concerns you mentioned and are surprised that you did not find our slot selection and denominations to be to your liking as customarily, we receive rave reviews from guests. Our mix of the latest games with old favorites is outstanding and the number of guests... More 

1 review
5 of 5 stars Reviewed May 15, 2015 via mobile

Best service in michigan. The restaurant had good quality food. The dealers ware engaging and fun. We will definitely be returning soon.

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Sums it up: "Best service in Michigan." FireKeepers' outstanding staff has a simple goal: exceed all guest expectations. Friendliest dealers? You Bet! Amazing food in all our restaurants to go with our 4-star hotel. Hope we see you again soon. More 

Rochester Hills, Michigan
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 25, 2015

I never been in a casino and my sister in laws wanted me to experience it. I enjoyed receiving $20.00 from the birthday pull and $10.00 it being my first time signing up. Everyone so friendly elderly people must have saw I was friendly so asking me instruction on how to operate slots, I told them I was new to... More 

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Dee--we're happy that you enjoyed our casino and greatly surprised that you didn't care for the Buffet--which usually receives great praise from all corners. We're sure if you visit again and ask to speak to one of Chefs or Cooks, they will be happy to discuss your concerns. We're glad to know that you won for your birthday and... More 

Auburn, Alabama
Top Contributor
64 reviews 64 reviews
7 attraction reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 22, 2015

I'm not always a fan of food buffets, but this one is far better than others. The servers were very nice and interactive. I don't gamble so I don't have a review for the casino itself.

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We're happy to learn you enjoyed Mijem Buffet. The variety and quality there is unmatched with most guests comparing it--favorably--to the best in Vegas. If you have not experienced it for yourself, you are missing a treat! More 

Battle Creek, Michigan
Senior Reviewer
9 reviews 9 reviews
6 attraction reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 19, 2015

This is so tight.thay tamper with the slots.so you dont win.dont let thim put thare card in the slots it well shout your slot.down one of the worker told me that.that place is bad.

Was this review helpful? Yes 4
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Sine our August 2009 opening, FireKeepers has garnered a well deserved reputation for paying the largest jackpots around. Each day, there are hundreds of thousands of dollars paid out in winnings ranging from several hundred to the many thousands. Check out FireKeepers' Facebook page with just a few of the winners. Too many to display each one. More 

Top Contributor
66 reviews 66 reviews
7 attraction reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2015

Went on a Friday night with my wife. We had a great time, though it was really packed. Went with the intent of spending 25 bucks each. My wife lost her money through the night on those darn penny slots. I won 60 on a 25 cent bet, abd turned that into 400 in blackjack.. The dealers at this casino... More 

Was this review helpful? Yes
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Way to go! Turn a small slot win into a bigger one playing blackjack. As you noted, that's what it's all about--having fun! You wrote, "...if you go, knowing you're likely not going to get rich, but have fun spending a few dollars for the chance, then I suggest this place!" FireKeepers continues to be the Casino of Choice in... More 

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