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Brooks & Butterfield Day Spa

140 Main St. (2nd floor), Northampton, MA 01060
(413) 586-0366
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Ranked #2 of 4 Activities in Northampton
Type: Spas
Most recent review
- Jun 22, 2013
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12 reviews from our community

Visitor rating
    4
    2
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Date | Rating
  • English first
  • Any
English first
New York City, New York
Top Contributor
66 reviews 66 reviews
36 attraction reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 22, 2013

I first went here for a pedicure, I got the added callus buster as well. The girl was lovely, just chatty enough but was silent and let me relax too. And....she did an amazing job! I'm a total pedicure junky so I know my pedicures, and of the cost this is hands down the best one ive ever had in... More

Was this review helpful? Yes
Amherst, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 18, 2012

I just visited Brooks & Butterfield for the first time a few days ago, the whole process to book my services from start to finish was a nightmare, regardless, I wanted to give it a try once inside because of the beautiful pictures on the website. Once I got in, it was not at all what I pictured... the atmosphere... More

Was this review helpful? Yes 1
Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 26, 2012 via mobile

Went for a make up trial for my wedding and it was so horrible i had to cancel it for my wedding day. The girl put my eyeliner so far from my eye line that it looked like a 5 year old did it. She caked on foundation so you could see every wrinkle in my face. When my mom... More

Was this review helpful? Yes
Palm Coast, Florida, United States
2 reviews
5 of 5 stars Reviewed August 24, 2012

The pedicures and manicures with Annalin are the best I've ever had. She takes extra time and care and the fountains and view make for a relaxing experience.

Was this review helpful? Yes
Northampton, Massachusetts
1 review
2 of 5 stars Reviewed August 21, 2012

I went for a basic manicure. At first I was happy that the spa used a natural approach to drying the nails (no heat dryers used which can cause skin cancer, only a fan), but the result was not worth it. The nail technician had given me the go ahead that my nails were dry enough, but as soon as... More

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Springfield, Massachusetts
1 review
1 of 5 stars Reviewed July 27, 2012

Pedicurist was unfriendly, not helpful, and unwilling to offer suggestions. She messed up the design and wanted me to wait a half and hour to fix it.

Was this review helpful? Yes
Amherst, Massachusetts
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2012

My massage was done professionally, but a bit clinically. The ambiance was not particularly soothing.

Was this review helpful? Yes
East Haven, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2011

We went to B&B with a bridal party after failed attempts to schedule elsewhere. There were 10 of us going for a bachelorette spa weekend. They accomodated all of us within 2 weeks and most of us got exactly what we wanted. Given the short time frame, some of us did have to get less than we would have liked.... More

Was this review helpful? Yes 1
South Hadley, Massachusetts
1 review
5 of 5 stars Reviewed June 30, 2010

My sister and I just returned from our spa services. From the complimentary beverages when we arrived to the friendliness and professionalism of the staff, it was a thoroughly wonderful experience. We received individual and specific skin care advice without any pressure to either purchase products or to schedule follow-up appointments. We found the consultants to be skilled and sincerely... More

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MA
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 27, 2010

Received a gift card for my 50th birthday and called to make an appointment. I was told that they needed my credit card. I told the receptionist that I don't give out my credit card and that I had a gift card. She said Ok...and made me an appointment for the following week and concluded by saying it would only... More

Was this review helpful? Yes 2

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