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Jordan's Furniture

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Address: 1 Underprice Way (Route 9), Natick, MA 01760
Phone Number: 508-424-0088
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TripAdvisor Reviewer Highlights

Read all 76 reviews
Visitor rating
  • 26
    Excellent
  • 23
    Very good
  • 6
    Average
  • 8
    Poor
  • 13
    Terrible
Nothing out of the ordinary

We went to Jordan's furniture for a twin mattress. The sleep technician was knowledgeable and got right to the point which was good as we didn't want this to become a major time... read more

3 of 5 starsReviewed August 28, 2015
retucket
,
Boston, Massachusetts
credit card Amex Card Member Review
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76 Reviews from our TripAdvisor Community

Traveler rating
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1 review
1 of 5 stars Reviewed December 14, 2015 via mobile

They have stooped so low in customer service and quality...not as bad as Bob's stores but getting there. They prey on minorities with there $25 monthly payments until you exceed the 72 month period and then charge you 27.9% interest on your balance. So $1000 purchase becomes $1600 when paid off...

Helpful?
Thank johnnydeo
Oregon
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed December 6, 2015 via mobile

We won't ever buy from Jordans again. While our furniture is still comfortable... It has operative glitches (still) and is made with flimsy materials... Which we didn't realize until putting in a repair order within a few weeks of having it delivered. Worse... When we called... We were informed that the damage was somehow our fault. They are couches. We... More 

Helpful?
Thank ladycody
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 25, 2015

I sadly purchased a mattress at Jordan's and got one that was too soft. The quote "Expert" sold me a very uncomfortable Simmons Beautyrest. When I called the next day, they told me I had to sleep on it for 30 days. So I did and it has been horrible for my back. Now I picked out another mattress made... More 

Helpful?
1 Thank Helene N
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 3, 2015

We've purchased several things form Jordan's and none have lasted more than 3 to 5 years. A very expensive leather couch with a recliner and sleeper has been terrible. The recliner is broken and the sleeper portion has no support at all. Two other couches and a set of bookcases are also failing.

Helpful?
1 Thank James and Tammi... R
Boston, Massachusetts
Level Contributor
23 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 28, 2015 credit card Amex Card Member Review

We went to Jordan's furniture for a twin mattress. The sleep technician was knowledgeable and got right to the point which was good as we didn't want this to become a major time drain. He was a bit clinical at times providing an answer but not providing much in the way of personality or making you feel special as a... More 

Helpful?
Thank retucket
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Jordans furniture Imax is hands down the best theater around. I watch every movie that shows in this imax for not every movie plays here so it's about once to 2 weeks for a new movie. Located in the back of the store it is pretty cool to walk through and arive at what looks like a hidden imax theater.... More 

Helpful?
1 Thank mark4d
Boston, Massachusetts
1 review
2 of 5 stars Reviewed June 22, 2015

I purchased a sofa, chair, coffee table and end tables on May 13th. I paid in full. I was told it would be a four to seven week delivery timeframe. (had I known this before I paid for it, I wouldn't have bought it ~ and when I complained the told me it was a final sale!) I called to... More 

Helpful?
Thank keeta2015
Boston, Massachusetts
Level Contributor
1,131 reviews
193 attraction reviews
common_n_attraction_reviews_1bd8 772 helpful votes
5 of 5 stars Reviewed December 20, 2014

This place has anything you can imagine. We just purchased the perfect TV stand for our new TV. At Jordans we were able to choose from a bunch and get the one with the exact fit... and the look we wanted. At other places you are lucky if you find even one that fits the bill. The selection of furniture... More 

Helpful?
Thank WINEandTRAVEL
Level Contributor
67 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

We came to Jordan's to visit the Enchanted Village and do the Polar express ride and the Lite show. We came up from Shrewsbury, which is an hour ride. We got to the store 30 minutes after it opened and people were already circling for a parking spot. For whatever reason, the additional parking lot was chained closed. When we... More 

Helpful?
Thank AMHarvie
Cohasset, Massachusetts
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 17, 2014

I purchased a very expensive mattress just a year ago and it sags almost two inches in the middle. Called Jordan's who said they no longer deal with the manufacturer (wonder why?) and they could do nothing. Called the manufacturer and got little satisfaction….said if they found it defective they would replace it but I would pay the freight charge... More 

Helpful?
3 Thank Paula D

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