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L.L. Bean Factory Store

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Address: Depot St., Freeport, ME
Phone Number: 800-341-4341
Website
Activities: Shopping
Description: This store is open 24 hours a day, and it offers substantial discounts.

TripAdvisor Reviewer Highlights

Read all 318 reviews
Visitor rating
  • 182
    Excellent
  • 81
    Very good
  • 36
    Average
  • 14
    Poor
  • 5
    Terrible
Top quality, service, top guarantee.

The store has a great variety of offerings that are all of excellent quality and, most importantly, the guarantee is to die for. When you return something that doesn't quite fit... read more

5 of 5 starsReviewed May 3, 2015
Hondomcr
,
Freeport, Maine
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318 Reviews from our TripAdvisor Community

Date | Rating
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English first
Freeport, Maine
Senior Contributor
38 reviews 38 reviews
11 attraction reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 3, 2015 NEW

The store has a great variety of offerings that are all of excellent quality and, most importantly, the guarantee is to die for. When you return something that doesn't quite fit they don't ask you for your receipt, they say, "how may we make this up to you?"

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Concord, New Hampshire
Contributor
13 reviews 13 reviews
5 attraction reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 1, 2015 NEW

When ever we go through Freeport, we stop at LL Bean. I have been through there many times, in the past 20 years and each time it is bigger. As we walked through their main building, I kept saying "Oh, this is where the home things were until they moved to that other building, that is where the bikes used... More 

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Boynton Beach, Florida
Senior Contributor
38 reviews 38 reviews
23 attraction reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 30, 2015 NEW

Love bean products worn them all my life. No judgement here, and friendly helpful staff. I couldn't find a color 2 staffers went in the back to see if they could find my color I wanted and my size. When they came back empty handed they apologized and order my pants to be delivered to my home store in mass.... More 

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Salt Lake City, Utah
Top Contributor
87 reviews 87 reviews
5 attraction reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 29, 2015 NEW

I've been an LL Bean customer for forty years and finally made it to the flagship store in Freeport, ME. It was amazing to see all of their merchandise in one spot. I was disappointed that there wasn't more space devoted to LL Bean's rich history as well as vintage merchandise. The store is also staffed by many part-timers who... More 

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Lexington, Kentucky
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 27, 2015

I visited the L.L. Bean Factory store during a recent business trip to the area. I have been ordering through the catalog for several years and I wanted to check out the store. It was great! They have tons of gear and clothing and helpful staff to make sure you get the fit you want. They also will ship your... More 

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Enfield, Connecticut
Top Contributor
57 reviews 57 reviews
10 attraction reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 16, 2015

This store is so big it is much easier to order online (with free shipping) than it is to find the item in the store (if they have it). Nice that it is open 24/7.

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Baton Rouge, Louisiana
Top Contributor
64 reviews 64 reviews
36 attraction reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 31, 2015

This place is huge! It's actually three different buildings. The main building has clothes, shoes, hunting and outdoor gear. The building closest to the street has big items like bicycles and kayaks. The third building is home decor. There's also a Ben and Jerry's scoop shop right there. The main store is the one with all the extras - mounted... More 

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Staunton, Virginia
Top Contributor
275 reviews 275 reviews
93 attraction reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed March 31, 2015

We drove up from Portsmouth to see and shop LL Bean. They have two stores. One is retail and connected to guns, archery and fishing, the other is across the parking lot and it houses their snow and ski products. Everyone working here was great. Very friendly. We enjoyed the visit and would love to return sometime.

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Wallingford, Connecticut
Senior Contributor
38 reviews 38 reviews
18 attraction reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 29, 2015

This place is really big! Clothing,sports equipment,outdoor gear and attire, home goods the even a section for the family pets!

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Tallahassee, Florida
Senior Contributor
31 reviews 31 reviews
7 attraction reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 28, 2015

When in Maine, you MUST visit L.L. Bean in Freeport. Plan on devoting a lot of time if you want to see all the stores; yes- there is more than one store. And the stores are two or more floors large. You just can't imagine the extent of their inventory and the influence this business has had on the town... More 

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?