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Isle of Capri Casino Hotel Lake Charles

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Address: 100 Westlake Ave, Hotel Lake Charles, Lake Charles, LA 70669
Phone Number: 13372262054
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Today
12:00 am - 11:59 pm
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Hours:
Sun - Sat 12:00 am - 11:59 pm
Description:

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming...

Isle of Capri Casino Hotel Lake Charles is your friendly Westlake gaming destination. We offer more than 1,000 slot machines and 40 table games including roulette, craps, blackjack, and poker. Extend your stay as a guest in our hotel. We feature two hotel towers providing upscale and comfortable accommodations. The action includes exciting promotions, delicious dining options, and headliner performances. We look forward to seeing you soon!

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TripAdvisor Reviewer Highlights

Read all 252 reviews
Visitor rating
  • 40
    Excellent
  • 56
    Very good
  • 73
    Average
  • 40
    Poor
  • 43
    Terrible
Boat casino

This is one of those boat casinos that doesn't go out, and is rather dated. But the staff was nice and table games were cheap and I won, so better rating! We just stopped for some... read more

3 of 5 starsReviewed 4 weeks ago
wineanddine32
,
Corpus Christi, Texas
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252 Reviews from our TripAdvisor Community

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Bandera, Texas
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We and another couple stayed for super bowl and used as a jump off point for old fashioned country Mardi Gras in Eunice on Fat Tuesday. Both wives won on the slots, and as good time was had by all. We did the same trip last year, again this year, and we will do it again next year.

Helpful?
Thank Anthony R
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Anthony, we appreciate your loyalty to our casino. We are thrilled to hear that you had another great trip- the second year in a row! We love to celebrate big events like the big game and Mardi Gras. We are happy to know that you enjoyed yourselves, and we look forward to seeing you again! More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I always love staying at the Inn. Staff is friendly. Rooms are clean. My only problem is you have to rent the refrigerator and microwave now.

Helpful?
Thank Denise G
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Denise, we appreciate you sharing your thoughts with us. We are thrilled to hear that you love staying with us. We strive to make our guests as comfortable as possible while staying with us. We will take your concerns about our in room amenities into consideration. We hope you will come back soon! More 

Level Contributor
54 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After my husband walked into the lobby, he came out with a doomed feeling. He said that there's drunk laying on the floor in the front but no one is doing anything about it. Even driving to the place is bad - it's a dust covered road due to a nearby gravel making factory. When we finally checked in, even... More 

Helpful?
Thank Shu G
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We appreciate you taking the time to provide us with some feedback about your recent visit. It sounds like your stay did not measure up to our standards of cleanliness. We would like to invite you to contact our guest service manager, Jacqueline Guillory, at 337-430-2451 to discuss the matter further. We wish to make improvements so that you may... More 

Corpus Christi, Texas
Level Contributor
78 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is one of those boat casinos that doesn't go out, and is rather dated. But the staff was nice and table games were cheap and I won, so better rating! We just stopped for some gambling and didn't eat or stay. This is one of the bigger boats and has three floors. A little tricky getting there as under... More 

Helpful?
Thank wineanddine32
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Wow! Congratulations on your win, we hope that a heavier wallet wasn't the only thing you left with; we hope you left with a big smile as well! Thanks for taking the time to provide us with some feedback about your visit. We hope that you will visit us again soon as there will surely be more to explore on... More 

Magnolia, Texas
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

very good place to eat and stay, prices are not to bad if you join there club , you will be sent special for food, gambling and staying in the hotel...Great place to spend a night if you like to Gamble...

Helpful?
Thank LynnBy33
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Lynn, thanks for taking the time to provide us with some of your feedback! We appreciate you sharing your positive experience with us! We are so glad to know that you are reaping the benefits of joining our Fan Club. We hope that you come and have another great stay soon! More 

Georgetown, Texas
Level Contributor
54 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We didn't stay long. Smokey and just not a comfortable place to be. They had $5 black jack but you couldn't find an opening. We left after about 1/2 hour.

Helpful?
Thank Deetrow
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We want all of our guests to enjoy not only the atmosphere, but the games as well while visiting us. We would love to hear more about your recent experience in order to make your next visit significantly better. Please give us a call at 337-430-2451 to speak with our guest services manager. We appreciate you taking the time to... More 

texas
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 7, 2016

we visitd Lau'berge, golden nugget and Isle of Capri, we had more fun at Isle of Capri than any other. The bar was super nice and casual, the casino had a smoking and non smoking session (loved that) we don't smoke and the other two casinos had massive smoke, we couldn't stand it and didn't stay long.

Helpful?
Thank sdbb5104
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

We love to hear that our guest had as much fun as possible while visiting us! We want to make sure that our guests are in the most enjoyable atmosphere as well as wanting to ensure that they are comfortable that's why we offer both smoking and non-smoking sections! Thank you for taking the time to provide us with some... More 

League city, United States
Level Contributor
19 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 6, 2016 via mobile

The hotel is an average hotel, it depends on if you were given a comp or discounted rate. I would not pay full price. The buffet has really gotten better. It used to be very bad, I must say that it has really improved well worth the money. The casino gambling has raised the table limits, even though the bill... More 

Helpful?
Thank Bobby H
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Bobby, thank you for taking the time to provide us with some feedback. We are delighted to hear that you are enjoying the dining options at our buffet! We strive to create the freshest, most delicious options for our guests. We appreciate your patronage, and look forward to seeing you in the future! More 

Corpus Christi, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed January 1, 2016 via mobile

Smooth checkin, room was clean and comfortable at an affordable price. Staff were friendly and helpful.

Helpful?
Thank Suanne P
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Hi Suanne, we are so pleased to read that you enjoyed your stay with us! We are so lucky to have wonderful customers like you, we appreciate you taking the time to share with us your positive experience at our establishment. We hope to see you again soon! More 

Poulsbo, Washington
Level Contributor
69 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Friends got us a room to stay at this casino/ hotel. Buffet and restaurants were reasonable. Staff was nice. The rooms have an awesome tub. Fun place. Didn't like the layout of the casino, though

Helpful?
Thank celested1016
IsleCustomerSupport, Guest Relations Manager at Isle of Capri Casino Hotel Lake Charles, responded to this review

Thank you so much for your feedback, we appreciate you sharing your experience during your stay with us. We take pride in knowing that our staff was treated you kindly during your stay, and we hope to see you again soon! More 

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