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Address: 7801 E. State Street, Rockford, IL 61108-2721
Phone Number: 815.398.6000
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Description: At CoCo Key we make kids happy! Combining the relaxation and enchantment...
At CoCo Key we make kids happy! Combining the relaxation and enchantment of the Keys with the wild excitement of a 60,000 square foot indoor water park, your family’s tropical getaway is all right here. Whether splashing for just a day or staying at the Best Western Clock Tower Resort with one of our signature overnight packages, Rockford’s CoCo Key is Illinois' most complete indoor water park experience.
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TripAdvisor Reviewer Highlights

Read all 157 reviews
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  • 6
    Excellent
  • 19
    Very good
  • 28
    Average
  • 26
    Poor
  • 78
    Terrible
Horrible!!!!

There were not enough lifeguards to control the chaos. I believe that they were there just to collect a paycheck. We went there for the weekend and my son almost got hurt. There... read more

1 of 5 starsReviewed August 4, 2015
sevit2003
,
Peoria, Illinois
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157 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
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English first
Peoria, Illinois
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 4, 2015

There were not enough lifeguards to control the chaos. I believe that they were there just to collect a paycheck. We went there for the weekend and my son almost got hurt. There were no towels for the hotel guests for 2 days. The staff kept teliing us they were in the dryer. The hotel staff for the clock tower... More 

Was this review helpful? Yes 2
Nashville, Tennessee
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 29, 2015

It was very dirty.our hotel room had little black bugs calling around. The water park is dirty.i asked for a refund and they would not give me one.do not go here.

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
483 reviews
355 attraction reviews
common_n_attraction_reviews_1bd8 741 helpful votes
1 of 5 stars Reviewed July 26, 2015

PROS: Affordable with Groupon; warm water in the lazy river; not much people when we went, most likely the people were in Magic Waters outdoor water park; affordable decent food; plenty of seating including lounge chairs; plenty of parking; CONS: both spas/jacuzzis were closed/no water; the little floating ladder by the basketball pool is gone; the projection screen by the... More 

Was this review helpful? Yes 1
Rockton, Illinois
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 13, 2015

Read the reviews. This place is not worth going to at all. Overpriced, falling apart. Buy a slip and slide for your yard. The kids, and you, will have a better time.

Was this review helpful? Yes 2
Freeport, IL
Level Contributor
147 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 3, 2015

Used to be nicer than it is now. SO many kids-which is what this place is geared towards but just too crowded and not as well kept up.

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
74 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed May 9, 2015

If you are an adult seeking any type of thrill from a water park, don't come here. Go to Wisconsin dells. If you want your young kids to have a day of fun running around, this is for them. It's as clean as you'd expect from a water park, so I don't know what the complaints are about that. Its... More 

Was this review helpful? Yes 5
Illinois City, Illinois
Level Contributor
110 reviews
55 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed April 20, 2015

This could have been a great indoor water park, and it probably was when it was new. However, there are multiple things broken and more importantly, it was a madhouse with several lifeguards missing. There was a sign up saying they desperately needed lifeguards and I quickly learned why, because the few they had there were in over their heads... More 

Was this review helpful? Yes 7
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

This is the biggest disappointment ever! !! We traveled 5 hours from Missouri to attend this waterpark, my twins who turned 9 and my oldest who turned 10 were so disappointed. We saw the video online and we're excited to play on the play structure and water slide but they were closed. The staff who showed no empathy reduced the... More 

Was this review helpful? Yes 7
Freeport, Illinois
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 18, 2015

We have been here several times over the years and I will NEVER come back. Nothing is working. The place is ran by underage kids who don't know much. So very sad and disappointing to see how they let this place go downhill.

Was this review helpful? Yes 5
Lombard, Illinois
Level Contributor
32 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 9, 2015

Staff is completely rude. Hotel guests are to receive towels except there are no towels ever to be handed out. Bottom of pools are so hard our feet were scrapped up. The lazy river rafts are deflated and you can only use the clear rafts on the waterslides but here are no signs telling you that. So, when my kids... More 

Was this review helpful? Yes 4

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Questions & Answers

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Olive Branch, Mississippi
8 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?