We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Harrah's Joliet Casino

Certificate of Excellence
Improve this listing
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Sponsored by:
Get directions
Address: 151 North Joliet Street, Joliet, IL 60432
Phone Number: 815-740-7800
Website
Description: Winner of 16 Best of Gaming awards by Casino Player, this popular gaming...
Winner of 16 Best of Gaming awards by Casino Player, this popular gaming center offers exciting slots like Wheel of Fortune, The Price is Right and Hollywood Squares, plus a lively Craps table and blackjack shoe.
read more

TripAdvisor Reviewer Highlights

Read all 154 reviews
Visitor rating
  • 56
    Excellent
  • 46
    Very good
  • 30
    Average
  • 8
    Poor
  • 14
    Terrible
Great customer service

The front desk staff very friendly and knowledgeable for area information and attractions. The room was very clean and spacious, picture perfect. We did have any luck at the... read more

4 of 5 starsReviewed July 3, 2015
SheilaM_41
,
Hamilton, Canada
Add Photo Write a Review

154 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
Hamilton, Canada
Level Contributor
93 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed July 3, 2015 NEW

The front desk staff very friendly and knowledgeable for area information and attractions. The room was very clean and spacious, picture perfect. We did have any luck at the casino but see a lot of people winning. In the casino the machines are very close together making it hard to get around without bumping into others. Will definitely be returning.

Was this review helpful? Yes
Walkerton, Indiana
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 1, 2015 NEW

We have never been to a non smoking casino..that was different..the slots were so tight it wasn't enjoyable at all..not enough of the types of games my husband and I like..i went thru 40 dollars in the 25 cent poker machine in 6 minutes..most I hit was a pair..lol

Was this review helpful? Yes
Chicago, United States
Level Contributor
119 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 28, 2015 NEW

This is my Hometown Casino and my favorite. It is always clean and lots of action always going on. Many slots and table games, with a good Poker room.

Was this review helpful? Yes 1
Crystal Lake, Illinois
Level Contributor
40 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 24, 2015

The hotel rooms are great but the buffet is below average tasteless and boring. The buffet area looks dingy and dirty. It should be redone to be brighter and the floor should be made of materials that could be washed and santinized. The casino is small and often crowded the game selection is varied. I do find almost every-one who... More 

Was this review helpful? Yes
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thank you for your comments, and we're glad you had a good service experience with our hotel team and our employees overall. I will pass along your comments about our buffet to the food management team. More 

Chicago
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2015

I love the hotel especially to see the barge coming thru I like the location. The hotel is clean the people are friendly. The restaurant is close. Our car is safe. I love the penny machines.

Was this review helpful? Yes 1
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for your review! We hope to have you back! More 

Cape Cod
Level Contributor
194 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed June 10, 2015

Typical Casino but with limited food options. $6 for a hotdog (not a specialty as we asked for one with only mustard and relish) is pretty insane. parking is free and plentiful. Ok to play the slots (I came out ahead so that's always a plus) but nothing really special about it

Was this review helpful? Yes 1
Chicago
Level Contributor
100 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 7, 2015

I have to hand it to these folks...they do a good job with what they have. The rooms are very well kept. They seem to cater to a lower income crowd...lotsa of penny slots. Downtown Joliet is all but dead. Parking is good, food is pretty good. I recommend combining a visit to the Rialto Theatre if you drop by.... More 

Was this review helpful? Yes 2
aiken sc
Level Contributor
51 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 26, 2015

while there didn't here any hoops and yells like you hear in other casinos......never heard slots ringing. A good clue was the advertised people holding there winning checks none more than $1500......

Was this review helpful? Yes 2
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for letting us know about your visit. Sorry to hear luck wasn't on your side on your trip. We are still waiting for the official numbers in May, but in April we handed out over $6 Million in jackpots. One player hit a jackpot for $54,000. Hopefully next time it will be you! Thanks again for the review! More 

Aurora
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015

Nothing fancy, too many of the slots no one plays and all the popular ones are always taken/20 people waiting because there are only 2 of them aka Tarzan. Drink service was slow for a wednesday. 20 minutes is too long for a beer.

Review collected in partnership with Caesars Entertainment

Was this review helpful? Yes 2
Sean M, Manager at Harrah's Joliet Casino, responded to this review

Thanks for the review. We're sorry to hear about the long wait time for your drink. You are right, 20 minutes is too long of a wait for a beer. We'll make sure the serve staff knows we need to do better! Thanks again! More 

Lowber, PA
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 13, 2015

Very nice, clean rooms. The staff is helpful and knowledgeable. Not much for cable channels and the wifi is a bit sketchy and on the shower side. Having valet parking is a nice touch. Pull right up to the door and they take your car. Will return when here again on business.

Was this review helpful? Yes 1

Travelers who viewed Harrah's Joliet Casino also viewed

 

Been to Harrah's Joliet Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harrah's Joliet Casino

Address: Address: 151 North Joliet Street, Joliet, IL 60432
Phone Number: 815-740-7800
Location: United States  >  Illinois (IL)  >  Joliet

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Harrah's Joliet Casino and other visitors
1 question
Ask a question
Questions? Get answers from Harrah's Joliet Casino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?