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Address: 2300 Empress Drive, Joliet, IL 60434
Phone Number: 888-4-EMPRESS (US only), 815-744-9400

TripAdvisor Reviewer Highlights

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  • 6
    Excellent
  • 4
    Very good
  • 6
    Average
  • 4
    Poor
  • 7
    Terrible
The Stay I lost Money and memories

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was... read more

3 of 5 starsReviewed July 1, 2015
Lenell K
,
Chicago, Illinois
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27 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 1, 2015

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was a memory bracelet my husband has cancer and he started this bracelet with charms of events and our love

Was this review helpful? Yes
La Grange, Illinois
Level Contributor
39 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 20, 2015

DON'T GO FOR THE FOOD! Smelly, dirty and smokey is all I can say about this place overall. And that's from someone who W ON.

Was this review helpful? Yes
Ann Arbor, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed June 5, 2015

Casino was smoke free. Good variety of games. Table games included a $5 blackjack table. Adjacent sports bar very enjoyable and reasonably priced beverages and food.

Was this review helpful? Yes
Heber Springs, Arkansas
2 reviews
4 of 5 stars Reviewed May 3, 2015

After Harrah's tried to rob me I went to the Empress/Hollywood casino and had a good time. The slots were average tight but the food was good.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
213 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed October 21, 2014

JMJ It gives the allusion that all is happy and winning but that's smoke and mirrors. As you talk to others around you, no one is winning! Go downtown to Harrahs where the action is.

Was this review helpful? Yes 3
Lockport, Illinois
Level Contributor
30 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 23, 2014

The Empress Casino no longer exists. Back before Hollywood bought it and re modeled, the Empress was Jolly Good. I won on several occasions. Starting with Craps, Black Jack and Video Poker. I seldom left without a few winnings.

Was this review helpful? Yes 4
Joliet, IL
Level Contributor
68 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

It is now Hollywood Casino and has been for at least two years. It has been updated after an extensive fire in the Casino over two years ago.

Was this review helpful? Yes 8
ottawa, Illinois, USA
Level Contributor
104 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed January 24, 2013

went with some friends. music was loud, won some money, seen a few people from our area. we did not eat any food, just drank. haha

Was this review helpful? Yes 3
Amarillo, Texas
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

Best seafood buffet! Pavilion looks great since I was there last. No luck on slots or tables, but everything almost made my loss worth it.

Was this review helpful? Yes 1
Springfield, Illinois
Level Contributor
45 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 19, 2012

I know these experiences can range in accordance with how much one might win or lose at these types of places but you'll need some extra cash in your pocket to get started if you're playing some of the table games. Standard Blackjack doesn't allow anything less than a $15 minumum. Its been that way for years. You can play... More 

Was this review helpful? Yes 2

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Additional Information about Empress River Casino

Address: 2300 Empress Drive, Joliet, IL 60434
Phone Number: 888-4-EMPRESS (US only), 815-744-9400
Location: United States  >  Illinois (IL)  >  Joliet

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