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Empress River Casino

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Address: 2300 Empress Drive, Joliet, IL 60434
Phone Number: 888-4-EMPRESS (US only), 815-744-9400
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TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 6
    Excellent
  • 4
    Very good
  • 6
    Average
  • 4
    Poor
  • 7
    Terrible
The Stay I lost Money and memories

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was... read more

3 of 5 starsReviewed July 1, 2015
Lenell K
,
Chicago, Illinois
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27 Reviews from our TripAdvisor Community

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Traveler type
Time of year
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Chicago, Illinois
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 1, 2015

Nice hotel clean average staff helpful will stay again in the future lost a bracelet called but no one every got back to me, left it in the room I guess the maid enjoyed it it was a memory bracelet my husband has cancer and he started this bracelet with charms of events and our love

Helpful?
Thank Lenell K
La Grange, Illinois
Level Contributor
40 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 20, 2015

DON'T GO FOR THE FOOD! Smelly, dirty and smokey is all I can say about this place overall. And that's from someone who W ON.

Helpful?
Thank Diana B
Ann Arbor, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed June 5, 2015

Casino was smoke free. Good variety of games. Table games included a $5 blackjack table. Adjacent sports bar very enjoyable and reasonably priced beverages and food.

Helpful?
Thank Ken V
Heber Springs, Arkansas
2 reviews
4 of 5 stars Reviewed May 3, 2015

After Harrah's tried to rob me I went to the Empress/Hollywood casino and had a good time. The slots were average tight but the food was good.

Helpful?
Thank Richard C
Chicago, Illinois
Level Contributor
262 reviews
135 attraction reviews
common_n_attraction_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed October 21, 2014

JMJ It gives the allusion that all is happy and winning but that's smoke and mirrors. As you talk to others around you, no one is winning! Go downtown to Harrahs where the action is.

Helpful?
3 Thank mother15
Lockport, Illinois
Level Contributor
35 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 23, 2014

The Empress Casino no longer exists. Back before Hollywood bought it and re modeled, the Empress was Jolly Good. I won on several occasions. Starting with Craps, Black Jack and Video Poker. I seldom left without a few winnings.

Helpful?
4 Thank john a
Joliet, IL
Level Contributor
70 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed November 25, 2013 via mobile

It is now Hollywood Casino and has been for at least two years. It has been updated after an extensive fire in the Casino over two years ago.

Helpful?
8 Thank jvmurph
ottawa, Illinois, USA
Level Contributor
118 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed January 24, 2013

went with some friends. music was loud, won some money, seen a few people from our area. we did not eat any food, just drank. haha

Helpful?
3 Thank karenk00
Amarillo, Texas
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 23, 2013

Best seafood buffet! Pavilion looks great since I was there last. No luck on slots or tables, but everything almost made my loss worth it.

Helpful?
1 Thank texasty1980
Springfield, Illinois
Level Contributor
46 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 19, 2012

I know these experiences can range in accordance with how much one might win or lose at these types of places but you'll need some extra cash in your pocket to get started if you're playing some of the table games. Standard Blackjack doesn't allow anything less than a $15 minumum. Its been that way for years. You can play... More 

Helpful?
2 Thank Don D

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