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Gray Line Tours Chicago

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Downtown / The Loop
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Address: 27 E Monroe St # 515, Chicago, IL 60603
Phone Number: (312) 251-3107
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TripAdvisor Reviewer Highlights

Read all 178 reviews
Visitor rating
  • 42
    Excellent
  • 34
    Very good
  • 21
    Average
  • 28
    Poor
  • 53
    Terrible
Needs a Better Tour Guide !!

The tour was spoilt by the agressive nature and attitude of the guide, Paul. He was certainly informative, new his 'Chi Town' - no doubt about it. Very regimented attitude and far... read more

3 of 5 starsReviewed November 5, 2015
DominicR66
,
Dorchester, United Kingdom

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178 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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  • More
Fresno
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We took thus tour of North & South Chicago including the John Hancock Observatory. The tour was extensive and our tour guide, Leon, was very knowledgeable. We highly recommend this tour.

Helpful?
Thank Roseann S
Mequon, Wisconsin
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We did the North side tour and it was excellent. Our guide was full of information and made it very enjoyable. I grew up in the suburbs and still learned a lot! The off bus part at Lincoln Park Zoo and Conservatory was wonderful! Definitely would recommend this.

Helpful?
2 Thank ldulle
San Francisco, California
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 4, 2015 via mobile

It was great to get a private tour with pat and paul on a snowy day in chicago. We did the four hour north/south side tour and learned all about the history and architecture the worlds fairs great chicago fire . a great picture stop at university of chicago campus and the skyline view

Helpful?
1 Thank Mike D
Patras, Greece
Level Contributor
54 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 27, 2015

Used Gray Line once again to get acquainted with Chicago. Took the city tour which ended at Hancock Tower. Leon, our driver and guide was excellent. He did his best to show us as much as possible while giving us tons of information on the way. Very friendly and funny. We were picked up at our downtown hotel and left... More 

Helpful?
Thank LOUZO L
Dorchester, United Kingdom
Level Contributor
30 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed November 5, 2015

The tour was spoilt by the agressive nature and attitude of the guide, Paul. He was certainly informative, new his 'Chi Town' - no doubt about it. Very regimented attitude and far to rapid spoken delivery of sights, points of interest.

Helpful?
1 Thank DominicR66
Chicago, Illinois
1 review
5 of 5 stars Reviewed October 31, 2015

Their tours and tour guides are so consistent, in that they are always so interesting and the guides are always so fun & informative!!!

Helpful?
Thank Robynn B
Crystal Lake, United States
2 reviews
5 of 5 stars Reviewed October 12, 2015

Our bus driver was funny and charming, and our tour guide knew so much about Chicago, and pointed out many things I'd never noticed before. Both of them really worked hard to make our tour special, and of course Chicago is well worth seeing and learning about.

Helpful?
Thank June W
Wenatchee Wa
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 11, 2015

My husband and I took the Grand Tour of Chicago and Paul was our tour guide. We learned the ends and outs of Chicago over four hours. We saw the highlights of what the city had to offer and were able to decide where we might like to visit again. Paul was very knowledgable about his subject matter and was... More 

Helpful?
1 Thank TravelerWantABe
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 7, 2015

Was the tour a pleasant experience? Absolutely not. The tour guide Paul was one of the rudest people I have ever met. When I got on the bus, my son who is two and a half years old was sleeping. Paul told me the seat I was sitting in was broken and that I needed to move to the back... More 

Helpful?
2 Thank Michele B
Toronto, Canada
Level Contributor
30 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 29, 2015

This firm popped up when looking for 'Things to do in Chicago'. I didn't read the reviews here and as it was a few minute walk from my hotel decided to wander over to the booking office to talk to them. Well, 20 mins later I still hadn't found the booking office, despite wandering around the building they were allegedly... More 

Helpful?
6 Thank Mike P

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.