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Gray Line Tours Chicago

27 E Monroe St # 515, Chicago, IL 60603
(312) 251-3107
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Book ahead on Viator
$25*
and up
38%
Ranked #210 of 301 Activities in Chicago
Attraction details
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149 reviews from our community

Visitor rating
    31
    26
    19
    27
    46
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
savannah
Senior Contributor
34 reviews 34 reviews
8 attraction reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 17, 2014

We purchased a go chicago pass and this was included. We figured we would use it instead of cabbing everywhere, since most of the stops where near where we were going. The woman who gave us our passes was rude and disinterested in answering any questions. The hours on our passes, the maps, and the print out from the go... More 

Was this review helpful? Yes 3
Albany, New York
Senior Contributor
24 reviews 24 reviews
12 attraction reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 10, 2014

I purchased tickets for this tour, which include a "hop on/hop off" function. The vehicles consist of single deck trolley (busses) and double deck busses with an open top. My biggest and most important issue concerns the vehicles themselves. The double deck busses are wrapped with advertising, making all four sides of the bus a rolling advertisement/billboard for other corporations.... More 

Was this review helpful? Yes 1
Morgan Hill, California
Top Contributor
202 reviews 202 reviews
72 attraction reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed November 1, 2014

We used Gray Line Tours for a two-day Hop On Hop Off service, as well as a Chicago North Side tour. The North Side tour was good. The Tour guide was very informative. The bus was large, comfortable and clean. However, they were very disorganized on the morning we wanted to take this tour. The woman at the Palmer House... More 

Was this review helpful? Yes 3
westminster
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 18, 2014

On 10-13-2014,we paid for a closed trolley tour and went to the designated central pickup area. After waiting over 1/2 hour we saw another Gray Line bus and asked the driver if she knew when the next trolley would be by. Her answer was none at that location due to a parade. So we called a number on the ticket,... More 

Was this review helpful? Yes 2
Ormond Beach, Florida
Senior Contributor
24 reviews 24 reviews
11 attraction reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 9, 2014

Maybe because the weather was not the best, but I felt like I wasted $25. The guide was ok, but not great and when it started to get cloudy and threaten rain, he was anxious to get everyone off the open top bus so he could go back to where ever. Once we got off, we waited for over 30... More 

Was this review helpful? Yes 1
Newark, Delaware
Senior Contributor
23 reviews 23 reviews
7 attraction reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 3, 2014 via mobile

i always do these tours in a new city. This takes you to all attractions. The guide is very informative and helpful.

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Conway, Arkansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014

Had a ball today on this tour. Faith, our tour guide, was so much fun! She was knowledgeable, efficient, friendly, and entertaining. A great intro to a great city!

Was this review helpful? Yes
Top Contributor
56 reviews 56 reviews
7 attraction reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 27, 2014

We really enjoyed this tour. There was plenty of information and interesting facts about Chicago. matt was our guide and he was hilarious. He starts off sounding aserbic and disinterested but he was awesome and it's all part of his show. Really left us with a lot of info and a great experience.

Was this review helpful? Yes
Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2014

Patty was very helpful. I assume she works for Gray Line tours located at the Palmer Hilton Hotel in Chicago. She waited on us 2 years ago and we just went back this month and remembered her from the first trip. She was just as helpful now as she was before.

Was this review helpful? Yes 2
St. Louis
Top Contributor
70 reviews 70 reviews
9 attraction reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed September 9, 2014

Ryan, our guide, was excellent. Riders may get off and on through the day at any of the attractions. This is the best way to see the city without catching cabs.

Was this review helpful? Yes 1

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?